Louis Dreyfus Company

1. Sustainable palm oil policy or commitment for all its operations?

This indicator is disabled as the company is only a processor or trader.

2. Sustainable palm oil policy or commitment applies to all suppliers?

The company has published a sustainable palm oil policy which applies to all suppliers.

3. High-level position of responsibility for sustainability?

The company's Chief Sustainability Officer has a high-level position with sustainability responsibility.

4. One or more members within the board of the company have responsibility for sustainability?

The company's Executive Sustainability Committee has responsibility for sustainability.

5. Reports gender balance of senior management team?

19% - The company reports 19% of women in its senior management team. Data as of 2023.

6. Reports gender balance of board members?

The company reports only the names of the supervisory board. However, gender balance is not directly reported by the company.

7. Member of multiple industry schemes or other external initiatives to reduce negative environmental or social outcomes associated with palm oil production?

[Externally verified] UNGC, WBCSD, TFA, and POCG.

8. Collaboration with stakeholders to reduce negative environmental or social outcomes associated with palm oil production?

The company collaborates with the Palm Oil Collaboration Group (POCG) to work with value chain partners on deforestation risk in key landscapes, with a particular focus on deforestation beyond corporate palm concessions. It also participates on the board of directors of the Colombian Corporation for Sustainable Palm Oil and is a member of the Colombian Palm Zero Deforestation Agreement, which aims to advance sectoral efforts toward sustainable and zero deforestation palm production. It also provides a four-month intensive educational program and customised training for local palm oil farmers, cooperative members, and young people seeking to improve their agricultural practices and production.

9. Sustainability report published within last two years?

The company has published its sustainability report in its Integrated Report for 2023.

10. Reports through standardised reporting systems?

The company's integrated report 2023 has been prepared in accordance with GRI 1: Foundation 2021 and it has also submitted the CDP questionnaire for 2023.

11. Verification report on compliance with POIG Charter, if a POIG member?

This indicator is disabled as the company is not a POIG member.

12. Climate risks assessment available?

The company reports a summary of potential physical climate-related risks with some targets, but no comprehensive climate risk assessment is available.

13. Lists countries and operations?

Refineries - Indonesia, India, Côte D'Ivoire.

14. Lists countries sourcing from?

The company reports mill lists for its refineries and includes all countries it sources palm oil products from Indonesia, Malaysia, Côte D'Ivoire, Thailand, India, Papua New Guinea, Honduras, Panama, Guatemala, Costa Rica, Sierra Leone, Venezuela, Solomon Islands, Gabon, Peru, Ecuador. It is unclear if this covers all trading sourcing.

15. Total land area managed/controlled for oil palm (ha)?

This indicator is disabled as the company is only a processor or trader.

16. Total oil palm planted area (ha)?

This indicator is disabled as the company is only a processor or trader.

17. Scheme smallholders planted area (ha)?

This indicator is disabled as the company is only a processor or trader.

18. Unplanted (areas designated for future planting) (ha)?

This indicator is disabled as the company is only a processor or trader.

19. Conservation set-aside area, including HCV area (ha)?

This indicator is disabled as the company is only a processor or trader.

20. Maps of estates/management units?

This indicator is disabled as the company is only a processor or trader.

21. Maps of all scheme smallholders?

This indicator is disabled as the company is only a processor or trader.

22. Maps of all third-party supplying plantations?

23. Number of company-owned mills?

This indicator is disabled as the company does not own mills.

24. Names and locations of company-owned mills?

This indicator is disabled as the company does not own mills.

25. Number (or percentage) of company-owned mills that source from company-owned operations and third parties?

This indicator is disabled as the company does not own mills.

26. Reports total volumes (or percentages) sourced by company-owned mills that come from company-owned operations and third-parties?

This indicator is disabled as the company does not own mills.

27. Number of third party supplying mills?

475 - The company reports the list of all third-party supplying mills.

28. Names and locations of all third-party supplying mills?

The company provides the list of names, locations, and coordinates of all third-party supplying mills.

29. Number (or percentage) of third party supplying mills that source from their own plantations and third party plantations?

The company reports information for its two refineries in Indonesia only, stating: 10 supplying mills source from their own operation only, 28 supplying mills source from both own operation and third party, and 11 supplying mills source from third parties only. Information for its Indian refinery is not reported.

30. Reports total volume (or percentages) sourced from third-party supplying mills that come from the supplying mills' own operations and third parties?

The company reports that its Lampung refinery sources 25% of supply from own operations and 75% from third parties. Its Balikpapan refinery sources 77% of supply from own operations and 23% from third parties. This does not cover Indian operations.

31. Total volume (or percentage) sourced for refineries that comes from intermediary traders and/or refiners rather than directly from mills?

The company reports a total percentage sourced for two of its three refineries: 3% (Indonesia, Lampung refinery), and 0% (Indonesia, Balikpapan refinery) that comes from intermediary traders rather than directly from mills. It does not report a figure for its refinery in India.

32. Time-bound commitment to achieve 100% traceability to mill level?

The company commits to achieving 100% traceability to mill level by the year 2024.

33. Percentage of supply traceable to mill level?

The company reports that it has achieved 98% traceability to the mill level in 2023. Additional points were also awarded based on IP and SG certification.

34. Time-bound commitment to achieve 100% traceability to plantation level?

The company reports that it achieved 87% traceability to the plantation level in 2023. However, no time-bound commitment to achieving 100% traceability has been found.

35. Percentage of fresh fruit bunches (FFB) supply to own mills traceable to plantation level?

This indicator is disabled as the company does not own mills.

36. Percentage of supply from third-party mills traceable to plantation level?

The company reports that it has achieved 87% traceability to the plantation level in 2023. Additional points were also awarded based on IP certification.

37. Publishes traceability data at refinery level?

The company reports traceability to the plantation level for its two Indonesian refineries, but for its refinery in India, traceability data is only reported to the mill level.

38. Publishes traceability data at crusher level?

This indicator is disabled as the company does not own palm kernel crushing facilities.

39. Member of the Roundtable on Sustainable Palm Oil (RSPO)?

[Externally verified] 2012 - The company has been an RSPO member since 2012.

40. RSPO-certified within three years of joining the RSPO or by November 2010, for companies joining prior to finalisation of the RSPO certification systems in November 2007?

2016 - The company has become a member in 2012 and achieved its RSPO supply chain certification or RSPO trader/distributor licensee in 2016. However, it is not certified within three years.

41. Submitted most recent RSPO Annual Communication of Progress (ACOP)?

The company has submitted its RSPO ACOP 2023.

42. Percentage of area (ha) RSPO-certified?

This indicator is disabled as the company is only a processor or trader.

43. Percentage of mills RSPO-certified?

This indicator is disabled as the company does not own mills.

44. Time-bound plan for achieving 100% RSPO certification of estates and mills within 5 years?

This indicator is disabled as the company is only a processor or trader.

45. Time-bound plan for achieving 100% RSPO certification of all palm product processing facilities within 5 years?

2020 - The company has already achieved 100% RSPO-certification of all palm product processing facilities.

46. Percentage of scheme smallholders (ha) RSPO-certified?

This indicator is disabled as the company is only a processor or trader.

47. Time-bound plan for achieving 100% RSPO certification of scheme/associated smallholders and outgrowers within 5 years or target already achieved?

This indicator is disabled as the company is only a processor or trader.

48. Percentage of FFB supply (tonnes) from independent smallholders/outgrowers/third-party FFB suppliers that is RSPO-certified?

This indicator is disabled as the company is only a processor or trader.

49. Percentage of all palm oil and oil palm products handled/traded/processed (tonnes) that is RSPO-certified?

18.33% - The company reports 18.33% of all palm oil and oil palm products handled/traded/processed (tonnes) that are RSPO-certified.

50. Sells RSPO-certified palm oil through Segregated or Identity Preserved supply chains?

This indicator is disabled as the company is only a processor or trader.

51. Processes/trades RSPO-certified palm oil through Segregated or Identity Preserved supply chains?

The company reports that 11.01% of processes/trades RSPO-certified palm oil through segregated or identity-preserved supply chains.

52. Indonesia Sustainable Palm Oil (ISPO) certified (100%)?

This indicator is disabled as the company is only a processor or trader.

53. Malaysia Sustainable Palm Oil (MSPO) certified?

This indicator is disabled as the company does not operate in Malaysia.

54. Certified under voluntary sustainability certification scheme (e.g. ISCC, SAS, RSB)?

[Externally verified] The company has valid ISCC certificates.

55. Commitment to zero conversion of natural ecosystems?

This indicator is disabled as the company is only a processor or trader.

56. Commitment to zero conversion of natural ecosystems applies to all suppliers?

The company commits all suppliers to eliminate the conversion of native vegetation. However, commitment does not cover all natural ecosystems.

57. Commitment to zero deforestation?

This indicator is disabled as the company is only a processor or trader.

58. Commitment to zero deforestation applies to all suppliers?

The company commits all suppliers to no development in High Conservation Value (HCV), High Carbon Stock (HCS), and peatland areas. This commitment has been in place since 2016.

59. Criteria and cut-off date for defining deforestation and/or ecosystem conversion?

This indicator is disabled as the company is only a processor or trader.

60. Criteria and cut-off date for defining deforestation and/or ecosystem conversion in supplier operations?

The company defines deforestation for suppliers as the removal of HCV and HCS areas and specifies any deforestation past 2016 will not be accepted in supplier operations.

61. Evidence of monitoring deforestation and/or ecosystem conversion?

This indicator is disabled as the company is only a processor or trader.

62. Evidence of monitoring deforestation and/or ecosystem conversion in supplier operations?

The company uses satellite monitoring and third-party tools to track deforestation and peat development across its supply chains. It also conducts bi-weekly land-use change alerts to identify and respond to potential non-compliance within its supply base. In 2023, it began utilising geospatial data and machine learning to identify risk areas in its supply chain.

63. Amount of deforestation and/or ecosystem conversion recorded in own operations since cut-off date?

This indicator is disabled as the company is only a processor or trader.

64. Amount of deforestation and/or ecosystem conversion recorded in supplier operations since cut-off date?

65. Commitment to restoration of deforestation/conversion in own operations since cut-off date?

This indicator is disabled as the company is only a processor or trader.

66. Commitment to restoration of deforestation/conversion in supplier operations since cut-off date?

The company commits suppliers to restore ecosystems to their prior condition in cases of conversion within their own operations with a cut-off date of November 2016.

67. Implementing a landscape or jurisdictional level approach?

68. Biodiversity policy?

This indicator is disabled as the company is only a processor or trader.

69. Biodiversity policy applies to all suppliers?

70. Identified species of conservation concern, referencing international or national system of species classification?

This indicator is disabled as the company is only a processor or trader.

71. Examples of species and/or habitat conservation management?

This indicator is disabled as the company is only a processor or trader.

72. Commitment to no hunting or only sustainable hunting of species?

This indicator is disabled as the company is only a processor or trader.

73. Commitment to no hunting or only sustainable hunting of species applies to all suppliers?

The company commits all suppliers to only allow sustainable hunting of species by local communities for subsistence purposes in their operations.

74. Commitment to conduct High Conservation Value (HCV) assessments?

This indicator is disabled as the company is only a processor or trader.

75. Commitment to conduct High Conservation Value (HCV) assessments applies to all suppliers?

The company commits all suppliers to conduct HCV assessments.

76. High Conservation Value (HCV) assessments for planting undertaken prior to January 2015, and associated management and monitoring plans?

This indicator is disabled as the company is only a processor or trader.

77. High Conservation Value (HCV) assessments for all estates planted/planned planting since January 2015?

This indicator is disabled as the company is only a processor or trader.

78. High Conservation Value (HCV) or combined HCV/HCS management and monitoring plans for all estates planted/planned planting since January 2015?

This indicator is disabled as the company is only a processor or trader.

79. Commitment to only use licensed High Conservation Value (HCV) assessors accredited by the HCV Resource Network's Assessor Licensing Scheme (ALS)?

This indicator is disabled as the company is only a processor or trader.

80. Commitment to only use licensed High Conservation Value (HCV) assessors accredited by the HCV Resource Network's Assessor Licensing Scheme (ALS) applies to all suppliers?

The company commits all suppliers to only use licensed HCV assessors accredited by the HCV Resource Network's ALS.

81. Satisfactory review of all High Conservation Value (HCV) assessments undertaken since January 2015 by the HCV ALS Quality Panel?

This indicator is disabled as the company is only a processor or trader.

82. Commitment to the High Carbon Stock (HCS) Approach?

This indicator is disabled as the company is only a processor or trader.

83. Commitment to the High Carbon Stock (HCS) Approach applies to all suppliers?

The company commits all suppliers to apply the HCS Approach, as defined by the HCS Approach Toolkit.

84. High Carbon Stock (HCS) assessments available?

This indicator is disabled as the company is only a processor or trader.

85. Peer review of all High Carbon Stock (HCS) assessments undertaken since April 2015 by the HCSA Quality Assurance Process?

This indicator is disabled as the company is only a processor or trader.

86. Commitment to conduct social and environmental impact assessments (SEIAs)?

The company only commits to carry out environmental and social impact assessments before commencing any project in 'ecologically and socially sensitive regions' however, this does not clearly apply to all new developments.

87. Commitment to conduct social and environmental impact assessments (SEIAs) applies to all suppliers?

The company only commits all suppliers to carry out environmental and social impact assessments before commencing any project in 'ecologically and socially sensitive regions' however, this does not clearly apply to all new developments.

88. Social and environmental impact assessments (SEIAs) available, and associated management and monitoring plans?

89. Commitment to no planting on peat of any depth?

This indicator is disabled as the company is only a processor or trader.

90. Commitment to no planting on peat of any depth applies to all suppliers?

The company commits all suppliers to no planting on peat of any depth.

91. Landbank or planted area on peat (ha)?

This indicator is disabled as the company is only a processor or trader.

92. Implementation of commitment to no planting on peat of any depth?

This indicator is disabled as the company is only a processor or trader.

93. Commitment to best management practices for soils and peat?

This indicator is disabled as the company is only a processor or trader.

94. Commitment to best management practices for soils and peat applies to all suppliers?

The company commits all suppliers to best management practices for soils and peat.

95. Evidence of best management practices for soils and peat?

This indicator is disabled as the company is only a processor or trader.

96. Commitment to zero burning?

This indicator is disabled as the company is only a processor or trader.

97. Commitment to zero burning applies to all suppliers?

The company commits all suppliers to no burning.

98. Evidence of fire monitoring and management?

This indicator is disabled as the company is only a processor or trader.

99. Details/number of hotspots/fires in company estates?

This indicator is disabled as the company is only a processor or trader.

100. Details/number of hotspots/fires within surrounding landscape/smallholders?

This indicator is disabled as the company is only a processor or trader.

101. Time-bound commitment to reduce greenhouse gas (GHG) emissions intensity?

The company commits to reduce GHG emissions intensity including scope 1 and scope 2 emissions by 33.6% by the year 2030.

102. GHG emissions intensity?

The company reports scope 1 and scope 2 emission intensities of 0.0131 (tCO2e/ton) and 0.0087 (tCO2e/ton) in 2023 respectively. However, figures are not specific to palm oil operations.

103. GHG emissions from land use change in company's own operations (scope 1)?

This indicator is disabled as the company is only a processor or trader.

104. GHG emissions from land use change in supplier operations (scope 3)?

105. Progress towards commitment to reduce GHG emissions intensity?

The company reports a decrease in scope 1 emission intensity from 2022 (0.0165 tCO2e/ton) to 2023 (0.0131tCO2e/ton) and an increase in scope 2 emission intensity from 2022 (0.074 tCO2e/ton) to 2023 (0.0087 tCO2e/ton). However, figures are not specific to palm oil operations.

106. Methodology used to calculate GHG emissions?

The company uses the GHG protocol methodology to calculate GHG emissions.

107. Percentage of mills with methane capture (100%)?

This indicator is disabled as the company is only a processor or trader.

108. Time-bound commitment to improve water use intensity?

The company has a target to reduce its water use intensity by 5% between 2018 to 2022 and already achieved 8.5% in 2022. This is not specific to palm oil operations, but part of aggregate figure.

109. Water use intensity?

0.52 - The company reports a water use intensity of 0.52 m3/MT. However, it covers palm operations as part of an aggregate figure only.

110. Progress towards commitment on water use intensity?

The company reports a 16% reduction (0.38 m³/MT) in water use intensity in 2023 compared to 2022. However, it covers palm operations as part of an aggregate figure only.

111. Time-bound commitment to improve water quality (BOD and COD)?

112. Progress towards commitment on water quality (BOD and COD)?

The company reports BOD and COD intensity for 2023. However, no data from previous years was found and it includes palm oil operations only as part of an aggregate figure.

113. Treatment of palm oil mill effluent (POME)?

This indicator is disabled as the company does not own mills.

114. Treatment of palm oil refinery effluent (PORE)?

115. Commitment to protect natural waterways through buffer zones?

This indicator is disabled as the company is only a processor or trader.

116. Implementation of commitment to protect natural waterways through buffer zones?

This indicator is disabled as the company is only a processor or trader.

117. Commitment to minimise the use of chemicals, including pesticides and chemical fertilisers?

This indicator is disabled as the company is only a processor or trader.

118. Commitment to minimise the use of chemicals, including pesticides and chemical fertilisers, applies to all suppliers?

The company commits all suppliers to reduce the use of pesticides only.

119. Commitment to no use of paraquat?

This indicator is disabled as the company is only a processor or trader.

120. Commitment to no use of paraquat applies to all suppliers?

The company commits all suppliers to not use paraquat.

121. Commitment to no use of World Health Organisation (WHO) Class 1A and 1B pesticides?

This indicator is disabled as the company is only a processor or trader.

122. Commitment to no use of World Health Organisation (WHO) Class 1A and 1B pesticides applies to all suppliers?

The company commits all suppliers to not use World Health Organisation (WHO) Class 1A and 1B pesticides.

123. Commitment to no use of chemicals listed under the Stockholm Convention and Rotterdam Convention?

This indicator is disabled as the company is only a processor or trader.

124. Commitment to no use of chemicals listed under the Stockholm Convention and Rotterdam Convention applies to all suppliers?

The company commits suppliers to not use Stockholm and Rotterdam Convention chemicals.

125. Chemical usage per ha or list of chemicals used?

This indicator is disabled as the company is only a processor or trader.

126. Implementation of commitment to minimise inorganic fertiliser use?

This indicator is disabled as the company is only a processor or trader.

127. Integrated Pest Management (IPM) approach?

This indicator is disabled as the company is only a processor or trader.

128. Waste management system in place to avoid negative impacts?

The company reports that it has a waste management system that includes the collection, transport, processing, and disposal of waste materials that is carried out through various methods, such as incineration, recycling, composting, and landfilling. It also collaborates with a partner in the Óleo do Bem project, supported by the Vila Velha brand, which has collected and recycled approximately 100,000 litres of used cooking oil since 2021, including 40,500 litres in 2023 from 423 collection points in São Paulo. Additionally, the EmCicla program promotes environmental education and supports waste picker cooperatives to recycle packaging. However, the information does not cover all palm oil operations.

129. Commitment to human rights?

The company commits to the UN Guiding Principles on Business and Human rights.

130. Commitment to human rights applies to all suppliers?

The company commits suppliers to the UN Guiding Principles on Business and Human rights.

131. Progress on human rights commitment?

The company reports that it has appointed a cross-commodity Group Lead for Human & Labor Rights to develop a human rights action plan and conduct a human rights risk assessment to address negative human rights impacts on its operations. It also reports that the social responsibility consultancy Verité conducted external human rights due diligence at its refinery in Balikpapan, Indonesia, and its three supplying mills in 2023.

132. Commitment to respect Indigenous Peoples' and local communities' rights?

This indicator is disabled as the company is only a processor or trader.

133. Commitment to respect Indigenous Peoples' and local communities' rights applies to all suppliers?

The company commits suppliers to the UN Declaration on the Rights of Indigenous Peoples.

134. Commitment to respect legal and customary land tenure rights?

This indicator is disabled as the company is only a processor or trader.

135. Commitment to respect legal and customary land rights applies to all suppliers?

The company commits suppliers to respect legal and customary land tenure rights.

136. Commitment to free, prior and informed consent (FPIC)?

This indicator is disabled as the company is only a processor or trader.

137. Commitment to free, prior and informed consent (FPIC) applies to all suppliers?

The company commits all suppliers to respect FPIC.

138. Details of free, prior and informed consent (FPIC) process available?

This indicator is disabled as the company is only a processor or trader.

139. Examples of local stakeholder engagement to prevent conflicts?

This indicator is disabled as the company is only a processor or trader.

140. Details of process for addressing land conflicts available?

This indicator is disabled as the company is only a processor or trader.

141. Supports the inclusion of women across palm oil operations, including addressing barriers faced?

This indicator is disabled as the company is only a processor or trader.

142. Commitment to mitigate impacts on food security?

This indicator is disabled as the company is only a processor or trader.

143. Progress on commitment to mitigate impacts on food security?

This indicator is disabled as the company is only a processor or trader.

144. Commitment to provide essential community services and facilities?

This indicator is disabled as the company is only a processor or trader.

145. Progress on commitment to provide essential community services and facilities?

This indicator is disabled as the company is only a processor or trader.

146. Commitment to provide business/work opportunities for local communities?

This indicator is disabled as the company is only a processor or trader.

147. Commitment to Fundamental ILO Conventions or Free and Fair Labour Principles?

The company commits to all Fundamental ILO Conventions.

148. Commitment to Fundamental ILO Conventions or Free and Fair Labour Principles applies to all suppliers?

The company commits all suppliers to respect only eight Fundamental ILO Conventions.

149. Progress on commitment to respect all workers' rights?

150. Commitment to eliminate gender related discrimination with regards to employment?

The company commits to prevent employment-related discrimination based on gender.

151. Commitment to eliminate gender related discrimination with regards to employment applies to all suppliers?

The company commits all suppliers to prevent employment-related discrimination based on gender.

152. Progress on commitment to eliminate gender related discrimination with regards to employment?

The company reports that it included diversity and inclusion (D&I) modules in its leadership training programs delivered in 2020. It also established a global inclusive recruitment standard, adopting a competency-based selection approach that supports a more consistent applicant experience. This information is between two and five years old. The company also reports that it conducts training on various diversity and inclusion topics, including gender.

153. Percentage or number of temporary employees?

2818 (15.29%) - The company reports its seasonal workers as 2,818 (15.29%) in 2023 across all operations including palm oil operations.

154. Reports gender balance of employees?

28% - The company reports that 28% of employees were women in 2023.

155. Commitment to pay a living wage?

The company commits to pay only a legal minimum wage.

156. Commitment to pay a living wage applies to all suppliers?

The company commits all suppliers to pay a legal minimum wage to all workers.

157. Progress on commitment to pay a living wage?

158. Reporting of salary by gender?

159. Commitment to address occupational health and safety?

The company commits to address health and safety at work for all workers.

160. Commitment to address occupational health and safety applies to all suppliers?

The company commits all suppliers to address health and safety at work for all workers.

161. Provision of personal protective equipment and related training?

The company reports that it provides personal protective equipment (PPE) and related training. However, the information is undated. In 2022, the company introduced online PPE training. It is not clear that PPE and training are provided for palm oil operations.

162. Time lost due to work-based injuries?

0.56 - The company reports its injury frequency rate as 0.56 in 2023. Calculated as recordable injuries x 200,000/total working hours.

163. Number of fatalities as a result of work-based accidents?

2 - The company reports two work-related fatalities in 2023.

164. Commitment to support smallholders?

The company has published a commitment to support smallholders.

165. Programme to support scheme smallholders?

The company reports that it conducts a four-month intensive educational program and customised training for local palm oil farmers, cooperative members, and young people who want to improve agricultural practices and production. It also reports that 32 trainees completed the training program, with an additional 64 farmers trained through the customised program in 2023. Furthermore, in 2022, the company launched the 'Sustainable Palm Smallholder Project,' which aims to improve the productivity of smallholders by 12% and income by 122% compared to 2019 baseline levels. Further, the company also collaborated with the 'Louis Dreyfus Foundation' and 'SNV' on a project to improve the livelihoods of palm oil smallholders in Mesuji, Lampung, and Oku, South Sumatra. However, the type of smallholder is unclear.

166. Percentage of scheme smallholders involved in programme?

96 - The company reports that in 2023, 32 trainees completed the training program, with an additional 64 farmers trained through the customised program in the sustainable palm smallholder project. However, the type of smallholder is unclear.

167. Programme to support independent smallholders?

The company reports that in 2019, it started a project with Dutch non-profit organisation 'SNV' and 'Louis Dreyfus Foundation' in South Sumatra, Indonesia, to include smallholder farmers in sustainable supply chains. Further, in 2020, the project managed to train over 1,000 independent smallholders. Additionally, the company also reports that it has trained 2030 smallholders on good agricultural practices. However, the information is between two to five years old.

168. Percentage of independent smallholders/outgrowers involved in programme?

1000 - The company reports that in 2019, it started a project with Dutch non-profit organisation 'SNV' and 'Louis Dreyfus Foundation' in South Sumatra, Indonesia, to include smallholder farmers in sustainable supply chains. Further, in 2020, the project managed to train over 1,000 independent smallholders. However, the information is between two to five years old.

169. Process used to prioritise, assess and/or engage suppliers on compliance with company's policy and/or legal requirements?

The company reports that it conducts field visits, screens all new suppliers, and performs risk assessments, workshops, and training.

170. Number or percentage of suppliers assessed and/or engaged on compliance with company's policy and/or legal requirements?

86% - The company reports that 86% of suppliers completed NDPE self-assessment in 2023.

171. Suspension or exclusion criteria for suppliers?

The company states that it has a grievance process to investigate policy breaches. It also reports that suppliers are required to complete remediation and compensation procedures (RACP), failure to do so may result in suspension from its supply chain. However, no clear criteria, steps taken, or timeframes were reported.

172. Time-bound action plans (including Key Performance Indicators) for suppliers to be in compliance with palm oil sourcing commitments?

The company has several palm sustainability objectives with a target for 2022 stating '100% of direct & indirect sourcing volumes has a commitment to NDPE / agreement to LDC sustainability policy / certified volume'. However, targets were missed in 2022. Further, the company has committed to conduct supplier code of conduct audits with 100% of third-party suppliers by 2024. It also aims for 100% of fruit volumes sourced from third-party suppliers to be certified sustainable by 2030. However, the compliance is based on self-assessment by suppliers only.

173. Proportion of supply from suppliers that is verified as deforestation- and/or conversion-free (DCF)?

The company states that it monitors and tracks deforestation-free progress (both direct and indirect) using NDPE IRF and its deforestation-free verification methodology. It also reports 'no deforestation progress' for its three mills, with 88% of FFB volumes from its Lampung refinery, 99% from its Balikpapan refinery, and 86.3% from its India refinery deemed as 'delivering' on this commitment. However, it is unclear if compliance is based on self-assessment by suppliers.

174. Time-bound plan to engage with all high risk mills within 3 years?

The company commits to engage with all high risk mills by the year 2024. This is within 3 years.

175. Programme to support high risk mills to become compliant with sourcing policies?

The company conducts NDPE risk profiling with Proforest for all trading partners and supplying mills, which leads to corrective action plans for high-risk suppliers and employs satellite monitoring to detect deforestation. In 2023, it carried out human rights due diligence at the Balikpapan refinery and three supplying mills, using tools such as the UN's Human Rights Due Diligence Framework to identify, address, prevent, mitigate, and remediate risks. However, it is unclear if it covers all third-party high-risk mills.

176. Regularly engages with a subset of high risk mills?

The company reports annually on engaging with mills, this includes high-risk mills. In 2022 the company engaged with 25% of high-risk mills.

177. Procedures in place to assess all own and third party supplying palm oil mills for risk level?

The company reports that it assesses mill risk based on the supplier's NDPE policy, self-assessment questionnaire result and certification profile, traceability to plantation profile assessment, and grievances raised.

178. Regularly assesses and categorises the risk level of all their own and third party supplying mills?

179. Regularly reports the risk level of all own and third party supplying mills identified in its supply chain?

The company reports risk levels as low, medium, and high for all direct and indirect third-party suppliers. However, the information is between two to five years old.

180. Commitment to ethical conduct and prohibition of corruption?

The company commits to ethical conduct and the prohibition of corruption.

181. Commitment to ethical conduct and prohibition of corruption applies to all suppliers?

The company commits all suppliers to ethical conduct and the prohibition of corruption.

182. Progress on commitment to ethical conduct and prohibition of corruption?

The company reports that it assesses corruption risks through transactional consultations, strategic alignment, ad-hoc risk assessments, and AI-driven monitoring mechanisms, with compliance officers integrating anti-corruption controls into each internal audit. It also provides compulsory code of conduct e-learning for all employees and in 2023, 6,490 employees completed e-learning on the code of conduct, and 1,802 employees received in-person compliance training.

183. Disclosure of the company's management approach to tax and payments to governments?

The company has disclosed its group's tax strategy. However, it only covers the UK subsidiaries of the company.

184. Whistleblowing procedure?

The company has a whistleblowing procedure including a flowchart. However, it only applies to its Australian subsidiary companies.

185. Own grievance or complaints system open to all stakeholders?

The company has a palm grievance protocol open to all stakeholders.

186. Details of complaints and grievances disclosed?

[Externally verified] The company has disclosed the list of complaints and grievances including the date, issue, complainant category, actions taken, and status.