Louis Dreyfus Company

1. Sustainable palm oil policy or commitment for all its operations?

This indicator is disabled as the company is only a processor or trader.

2. Sustainable palm oil policy or commitment applies to all suppliers?

The company has published a sustainable palm oil policy which applies to all suppliers.

3. High-level position of responsibility for sustainability?

The company reports that Jan Christoph Kabath, head of sustainability and energy transition, holds a high-level role responsible for overseeing sustainability.

4. One or more members within the board of the company have responsibility for sustainability?

The company's Sustainability Committee has responsibility for sustainability.

5. Reports gender balance of senior management team?

18% - The company reports 18% of women in its senior management team. Data as of 2024.

6. Reports gender balance of board members?

The company reports only the names of the supervisory board. However, gender balance is not directly reported by the company.

7. Member of multiple industry schemes or other external initiatives to reduce negative environmental or social outcomes associated with palm oil production?

The company is a member of UNGC, WBCSD, and POCG.

8. Collaboration with stakeholders to reduce negative environmental or social outcomes associated with palm oil production?

The company collaborates with the Palm Oil Collaboration Group (POCG), contributing to the development of the NDPE IRF 6.0 and piloting the social IRF template at its Balikpapan refinery in Indonesia. It also serves on the board of the Colombian Corporation for Sustainable Palm Oil and is a signatory to the Colombian Palm Zero Deforestation Agreement. In 2024, the company began a new collaboration with Satelligence to enhance satellite monitoring of its global palm supply chain and participated in multi-stakeholder efforts aimed at addressing deforestation, peat development, and human rights challenges in palm oil production.

9. Sustainability report published within last two years?

The company has published its sustainability report in its Integrated Report for 2024.

10. Reports through standardised reporting systems?

The company's integrated report 2024 has been prepared in accordance with GRI 1: Foundation 2021. Additionally, it has submitted the CDP climate questionnaire.

11. Climate risks assessment available?

The company reports a summary of potential physical climate-related risks with some targets, but no comprehensive climate risk assessment is available.

12. Lists countries and operations?

Refineries - Indonesia, India, Côte D'Ivoire.

13. Lists countries sourcing from?

The company reports mill lists for its refineries and includes all countries it sources palm oil products from Indonesia, Malaysia, Côte D'Ivoire, Thailand, India, Papua New Guinea, Honduras, Panama, Guatemala, Costa Rica, Sierra Leone, Venezuela, Solomon Islands, Gabon, Peru, Ecuador. It is unclear if this covers all trading sourcing.

14. Total land area managed/controlled for oil palm (ha)?

This indicator is disabled as the company is only a processor or trader.

15. Total oil palm planted area (ha)?

This indicator is disabled as the company is only a processor or trader.

16. Scheme smallholders planted area (ha)?

This indicator is disabled as the company is only a processor or trader.

17. Unplanted area (areas designated for future planting) (ha)?

This indicator is disabled as the company is only a processor or trader.

18. Conservation set-aside area, including HCV area (ha)?

This indicator is disabled as the company is only a processor or trader.

19. Maps of estates/management units?

This indicator is disabled as the company is only a processor or trader.

20. Maps of all scheme smallholders?

This indicator is disabled as the company is only a processor or trader.

21. Maps of all third-party supplying plantations?

22. Number of company-owned mills?

This indicator is disabled as the company does not own mills.

23. Names and locations of company-owned mills?

This indicator is disabled as the company does not own mills.

24. Number (or percentage) of company-owned mills that source from company-owned operations and third parties?

This indicator is disabled as the company does not own mills.

25. Reports total volumes (or percentages) sourced by company-owned mills that come from company-owned operations and third-parties?

This indicator is disabled as the company does not own mills.

26. Number of third party supplying mills?

The company reports the list of all third-party supplying mills.

27. Names and locations of all third-party supplying mills?

The company provides the list of names, locations, and coordinates of all third-party supplying mills.

28. Number (or percentage) of third party supplying mills that source from their own plantations and third party plantations?

The company reports information for its two refineries in Indonesia only, stating that five mills source only from their own operations, two source only from third parties, and 13 source from both. Overall, 72% of supply comes from own operations and 28% from third parties. Information for its Indian refinery is not reported.

29. Reports total volume (or percentages) sourced from third-party supplying mills that come from the supplying mills' own operations and third parties?

The company reports that its supplying mills in Indonesia source 72% of their volume from their own operations and 28% from third parties. The information appears limited to specific refineries in Indonesia, with no data reported for other regions, including Indian operations.

30. Total volume (or percentage) sourced for refineries that comes from intermediary traders and/or refiners rather than directly from mills?

The company reports the percentage of volume sourced from intermediary traders for all three refineries: 1% for its Lampung refinery in Indonesia, 0% for the Balikpapan refinery in Indonesia, and 100% for its refinery in India.

31. Time-bound commitment to achieve 100% traceability to mill level?

The company commits to achieving 100% traceability to mill level by the year 2027.

32. Percentage of supply traceable to mill level?

The company reports that it has achieved 92% traceability to the mill level in 2024. Additional points were also awarded based on IP and SG certification.

33. Time-bound commitment to achieve 100% traceability to plantation level?

The company reports that it achieved 91% traceability to the plantation level in 2024. However, no time-bound commitment to achieving 100% traceability has been found.

34. Percentage of fresh fruit bunches (FFB) supply to own mills traceable to plantation level?

This indicator is disabled as the company does not own mills.

35. Percentage of supply from third-party mills traceable to plantation level?

The company reports that it has achieved 91% traceability to the plantation level in 2024. Additional points were also awarded based on IP certification.

36. Publishes traceability data at refinery level?

The company reports traceability to the plantation level for its two Indonesian refineries, but for its refinery in India, traceability data is only reported to the mill level.

37. Publishes traceability data at crusher level?

This indicator is disabled as the company does not own mills.

38. Member of the Roundtable on Sustainable Palm Oil (RSPO)?

2012 - The company has been an RSPO member since 2012.

39. RSPO-certified within three years of joining the RSPO or by November 2010, for companies joining prior to finalisation of the RSPO certification systems in November 2007?

2016 - The company has become a member in 2012 and achieved its RSPO supply chain certification or RSPO trader/distributor licensee in 2016. However, it is not certified within three years.

40. Submitted most recent RSPO Annual Communication of Progress (ACOP)?

The company has submitted its RSPO ACOP 2024.

41. Percentage of area (ha) RSPO-certified?

This indicator is disabled as the company is only a processor or trader.

42. Percentage of mills RSPO-certified?

This indicator is disabled as the company does not own mills.

43. Time-bound plan for achieving 100% RSPO certification of estates and mills within 5 years?

This indicator is disabled as the company is only a processor or trader.

44. Time-bound plan for achieving 100% RSPO certification of all palm product processing facilities within 5 years?

2020 - The company has already achieved 100% RSPO-certification of all palm product processing facilities.

45. Percentage of scheme smallholders (ha) RSPO-certified?

This indicator is disabled as the company is only a processor or trader.

46. Time-bound plan for achieving 100% RSPO certification of scheme/associated smallholders and outgrowers within 5 years or target already achieved?

This indicator is disabled as the company is only a processor or trader.

47. Percentage of FFB supply (tonnes) from independent smallholders/outgrowers/third-party FFB suppliers that is RSPO-certified?

This indicator is disabled as the company is only a processor or trader.

48. Percentage of all palm oil and oil palm products handled/traded/processed (tonnes) that is RSPO-certified?

19.93% - The company reports 19.93%% of all palm oil and oil palm products handled/traded/processed (tonnes) that are RSPO-certified.

49. Sells RSPO-certified palm oil through Segregated or Identity Preserved supply chains?

This indicator is disabled as the company only reports a Processor and Trader ACOP.

50. Processes/trades RSPO-certified palm oil through Segregated or Identity Preserved supply chains?

The company reports that 79.63% of processes/trades RSPO-certified palm oil through segregated or identity-preserved supply chains.

51. Indonesia Sustainable Palm Oil (ISPO) certified (100%)?

This indicator is disabled as the company does not operate in Indonesia.

52. Malaysia Sustainable Palm Oil (MSPO) certified?

This indicator is disabled as the company does not operate in Malaysia.

53. Certified under voluntary sustainability certification scheme (e.g. ISCC, SAS, RSB)?

[Externally verified] The company has valid ISCC certificates.

54. Commitment to zero conversion of natural ecosystems?

This indicator is disabled as the company is only a processor or trader.

55. Commitment to zero conversion of natural ecosystems applies to all suppliers?

The company commits all suppliers to eliminate the conversion of native vegetation. However, commitment does not cover all natural ecosystems.

56. Commitment to zero deforestation?

This indicator is disabled as the company is only a processor or trader.

57. Commitment to zero deforestation applies to all suppliers?

The company commits all suppliers to no development in High Conservation Value (HCV), High Carbon Stock (HCS), and peatland areas. This commitment has been in place since 2016.

58. Criteria and cut-off date for defining deforestation and/or ecosystem conversion?

This indicator is disabled as the company is only a processor or trader.

59. Criteria and cut-off date for defining deforestation and/or ecosystem conversion in supplier operations?

The company defines deforestation for suppliers as the removal of HCV and HCS areas and specifies any deforestation past 2016 will not be accepted in supplier operations.

60. Cross-commodity zero deforestation commitment?

61. Cross-commodity zero deforestation commitment applies to all suppliers?

The company commits to a zero-deforestation approach across the soy supply chain, aiming to eliminate deforestation and protect high-value ecosystems. However, it only cover soy commodity.

62. Target date to achieve zero deforestation?

This indicator is disabled as the company is only a processor or trader.

63. Target date to achieve zero deforestation in supplier operations?

The company has set a target date to achieve zero deforestation across all supplier operations by 2025.

64. Evidence of monitoring deforestation and/or ecosystem conversion?

This indicator is disabled as the company is only a processor or trader.

65. Evidence of monitoring deforestation and/or ecosystem conversion in supplier operations?

The company uses a combination of third-party tools and in-house satellite monitoring systems to track deforestation and peat development across its global palm supply chain. It receives bi-weekly land-use change alerts and engages with high-risk suppliers through field and desktop due diligence. In 2024, the company further strengthened its monitoring capabilities by deploying a machine learning-based tool developed on Google Earth Engine to assess deforestation risks in traceable supply chains, especially in high-risk geographies.

66. Amount of deforestation and/or ecosystem conversion recorded in own operations since cut-off date?

This indicator is disabled as the company is only a processor or trader.

67. Amount of deforestation and/or ecosystem conversion recorded in supplier operations since cut-off date?

68. Commitment to restoration of deforestation/conversion in own operations since cut-off date?

This indicator is disabled as the company is only a processor or trader.

69. Commitment to restoration of deforestation/conversion in supplier operations since cut-off date?

The company commits suppliers to restore ecosystems to their prior condition in cases of conversion within their own operations with a cut-off date of November 2016.

70. Implementing a landscape or jurisdictional level approach?

71. Biodiversity policy?

This indicator is disabled as the company is only a processor or trader.

72. Biodiversity policy applies to all suppliers?

73. Identified species of conservation concern, referencing international or national system of species classification?

This indicator is disabled as the company is only a processor or trader.

74. Examples of species and/or habitat conservation management?

This indicator is disabled as the company is only a processor or trader.

75. Commitment to no hunting or only sustainable hunting of species?

This indicator is disabled as the company is only a processor or trader.

76. Commitment to no hunting or only sustainable hunting of species applies to all suppliers?

The company commits all suppliers to only allow sustainable hunting of species by local communities for subsistence purposes in their operations.

77. Commitment to conduct High Conservation Value (HCV) assessments?

This indicator is disabled as the company is only a processor or trader.

78. Commitment to conduct High Conservation Value (HCV) assessments applies to all suppliers?

The company commits all suppliers to conduct HCV assessments.

79. High Conservation Value (HCV) assessments for planting undertaken prior to January 2015, and associated management and monitoring plans?

This indicator is disabled as the company is only a processor or trader.

80. High Conservation Value (HCV) assessments for all estates planted/planned planting since January 2015?

This indicator is disabled as the company is only a processor or trader.

81. High Conservation Value (HCV) or combined HCV/HCS management and monitoring plans for all estates planted/planned planting since January 2015?

This indicator is disabled as the company is only a processor or trader.

82. Commitment to only use licensed High Conservation Value (HCV) assessors accredited by the HCV Resource Network's Assessor Licensing Scheme (ALS)?

This indicator is disabled as the company is only a processor or trader.

83. Commitment to only use licensed High Conservation Value (HCV) assessors accredited by the HCV Resource Network's Assessor Licensing Scheme (ALS) applies to all suppliers?

The company commits all suppliers to only use licensed HCV assessors accredited by the HCV Resource Network's ALS.

84. Satisfactory review of all High Conservation Value (HCV) assessments undertaken since January 2015 by the HCV ALS Quality Panel?

This indicator is disabled as the company is only a processor or trader.

85. Commitment to the High Carbon Stock (HCS) Approach?

This indicator is disabled as the company is only a processor or trader.

86. Commitment to the High Carbon Stock (HCS) Approach applies to all suppliers?

The company commits all suppliers to apply the HCS Approach, as defined by the HCS Approach Toolkit.

87. High Carbon Stock (HCS) assessments available?

This indicator is disabled as the company is only a processor or trader.

88. Peer review of all High Carbon Stock (HCS) assessments undertaken since April 2015 by the HCSA Quality Assurance Process?

This indicator is disabled as the company is only a processor or trader.

89. Commitment to conduct social and environmental impact assessments (SEIAs)?

The company only commits to carry out environmental and social impact assessments before commencing any project in 'ecologically and socially sensitive regions' however, this does not clearly apply to all new developments.

90. Commitment to conduct social and environmental impact assessments (SEIAs) applies to all suppliers?

The company only commits all suppliers to carry out environmental and social impact assessments before commencing any project in 'ecologically and socially sensitive regions' however, this does not clearly apply to all new developments.

91. Social and environmental impact assessments (SEIAs) available, and associated management and monitoring plans?

92. Commitment to no planting on peat of any depth?

This indicator is disabled as the company is only a processor or trader.

93. Commitment to no planting on peat of any depth applies to all suppliers?

The company commits all suppliers to no planting on peat of any depth.

94. Landbank or planted area on peat (ha)?

This indicator is disabled as the company is only a processor or trader.

95. Implementation of commitment to no planting on peat of any depth?

This indicator is disabled as the company is only a processor or trader.

96. Commitment to best management practices for soils and peat?

This indicator is disabled as the company is only a processor or trader.

97. Commitment to best management practices for soils and peat applies to all suppliers?

The company commits all suppliers to best management practices for soils and peat.

98. Evidence of best management practices for soils and peat?

This indicator is disabled as the company is only a processor or trader.

99. Commitment to zero burning?

This indicator is disabled as the company is only a processor or trader.

100. Commitment to zero burning applies to all suppliers?

The company commits all suppliers to no burning.

101. Evidence of fire monitoring and management?

This indicator is disabled as the company is only a processor or trader.

102. Details/number of hotspots/fires in company estates?

This indicator is disabled as the company is only a processor or trader.

103. Details/number of hotspots/fires within surrounding landscape/smallholders?

This indicator is disabled as the company is only a processor or trader.

104. Time-bound commitment to reduce absolute greenhouse gas (GHG) emissions?

The company commits to reduce absolute GHG emissions (including Scope 1 & 2) by 33.6% by the year 2030 from the 2022 baseline.

105. Time-bound commitment to reduce greenhouse gas (GHG) emissions intensity?

The company has set a time-bound commitment to reduce the greenhouse gas (GHG) emissions intensity of its sourced agricultural commodities by 20% by 2030, using 2022 as the baseline year. However, scope 1 and scope 2 not included.

106. Absolute GHG emissions?

1207500 - The company reports scope 1 and scope 2 emission of 1,207,500 tCO2e for 2024. However, figures are not specific to palm oil operations.

107. GHG emissions intensity?

The company reports scope 1 and scope 2 emission intensities of 0.0131 (tCO2e/ton) and 0.0087 (tCO2e/ton) in 2023 respectively. However, figures are not specific to palm oil operations.

108. GHG emissions from land use change in company's own operations (scope 1)?

This indicator is disabled as the company is only a processor or trader.

109. GHG emissions from land use change in supplier operations (scope 3)?

The company reports land use change in supplier operations of 46,309,048 tCO2e for 2023. However, figures are not specific to palm oil operations.

110. Progress towards commitment to reduce absolute GHG emissions?

The company reports a decrease in GHG emission (Scope 1 & 2) from 1,259,361 tCO2e in 2023 to 1,207,500 tCO2e in 2024. However, figures are not specific to palm oil operations.

111. Progress towards commitment to reduce GHG emissions intensity?

The company reports a decrease in scope 1 emission intensity from 0.0165 (tCO2e/ton) in 2022 to 0.0131 (tCO2e/ton) in 2023 and an increase in scope 2 emission intensity from 0.074 (tCO2e/ton) 2022 to 0.0087 (tCO2e/ton) in 2023. However, figures are not specific to palm oil operations.

112. Methodology used to calculate GHG emissions?

The company uses the GHG protocol methodology to calculate GHG emissions.

113. Percentage of mills with methane capture (100%)?

This indicator is disabled as the company is only a processor or trader.

114. Time-bound commitment to improve water use intensity?

The company has a target to reduce its water use intensity by 5% between 2018 to 2022 and already achieved 8.5% in 2022. This is not specific to palm oil operations, but part of aggregate figure.

115. Water use intensity?

0.52 - The company reports a water use intensity of 0.52 m3/MT. However, it covers palm operations as part of an aggregate figure only. The information is between two to five years old.

116. Progress towards commitment on water use intensity?

The company reports a 16% reduction (0.38 m³/MT) in water use intensity in 2023 compared to 2022. However, it covers palm operations as part of an aggregate figure only.

117. Time-bound commitment to improve water quality (BOD and COD)?

118. Progress towards commitment on water quality (BOD and COD)?

The company reports BOD and COD intensity for 2023. However, no data from previous years was found and it includes palm oil operations only as part of an aggregate figure.

119. Treatment of palm oil mill effluent (POME)?

This indicator is disabled as the company does not own mills.

120. Treatment of palm oil refinery effluent (PORE)?

121. Commitment to protect natural waterways through buffer zones?

This indicator is disabled as the company is only a processor or trader.

122. Implementation of commitment to protect natural waterways through buffer zones?

This indicator is disabled as the company is only a processor or trader.

123. Commitment to minimise the use of chemicals, including pesticides and chemical fertilisers?

This indicator is disabled as the company is only a processor or trader.

124. Commitment to minimise the use of chemicals, including pesticides and chemical fertilisers, applies to all suppliers?

The company commits all suppliers to reduce the use of pesticides only.

125. Commitment to no use of paraquat?

This indicator is disabled as the company is only a processor or trader.

126. Commitment to no use of paraquat applies to all suppliers?

The company commits all suppliers to not use paraquat.

127. Commitment to no use of World Health Organisation (WHO) Class 1A and 1B pesticides?

This indicator is disabled as the company is only a processor or trader.

128. Commitment to no use of World Health Organisation (WHO) Class 1A and 1B pesticides applies to all suppliers?

The company commits all suppliers to not use World Health Organisation (WHO) Class 1A and 1B pesticides.

129. Commitment to no use of chemicals listed under the Stockholm Convention and Rotterdam Convention?

This indicator is disabled as the company is only a processor or trader.

130. Commitment to no use of chemicals listed under the Stockholm Convention and Rotterdam Convention applies to all suppliers?

The company commits suppliers to not use Stockholm and Rotterdam Convention chemicals.

131. Chemical usage per ha or list of chemicals used?

This indicator is disabled as the company is only a processor or trader.

132. Implementation of commitment to minimise inorganic fertiliser use?

This indicator is disabled as the company is only a processor or trader.

133. Integrated Pest Management (IPM) approach?

This indicator is disabled as the company is only a processor or trader.

134. Waste management system in place to avoid negative impacts?

The company reports having a comprehensive waste management system in place to prevent negative environmental impacts, including rigorous cleaning routines, equipment maintenance, and environmental education. In 2024, it reported zero significant spills and achieved a 35% reduction in total waste generation through practices such as recycling, waste segregation, and reducing single-use materials. It also reduced hazardous waste to industrial landfill by 73% through co-processing and incineration, and highlighted composting efforts at its Matão facility, which cut local hazardous waste by 68%. However, the information does not cover all palm oil operations.

135. Commitment to human rights?

The company commits to the UN Guiding Principles on Business and Human rights.

136. Commitment to human rights applies to all suppliers?

The company commits suppliers to the UN Guiding Principles on Business and Human rights.

137. Progress on human rights commitment?

The company reports progress on its human rights commitment through various initiatives, including external due diligence by Verité at its Balikpapan refinery and three supplying mills in 2023, followed by a dedicated training workshop in 2024 attended by 23% of suppliers. It also developed a human rights due diligence roadmap for its global soy supply chain and introduced a Human Rights Due Diligence (HRDD) Standard Operating Procedure aligned with international standards.

138. Commitment to respect Indigenous Peoples' and local communities' rights?

This indicator is disabled as the company is only a processor or trader.

139. Commitment to respect Indigenous Peoples' and local communities' rights applies to all suppliers?

The company commits suppliers to the UN Declaration on the Rights of Indigenous Peoples.

140. Commitment to respect legal and customary land tenure rights?

This indicator is disabled as the company is only a processor or trader.

141. Commitment to respect legal and customary land rights applies to all suppliers?

The company commits suppliers to respect legal and customary land tenure rights.

142. Commitment to free, prior and informed consent (FPIC)?

This indicator is disabled as the company is only a processor or trader.

143. Commitment to free, prior and informed consent (FPIC) applies to all suppliers?

The company commits all suppliers to respect FPIC.

144. Details of free, prior and informed consent (FPIC) process available?

This indicator is disabled as the company is only a processor or trader.

145. Examples of local stakeholder engagement to prevent conflicts?

This indicator is disabled as the company is only a processor or trader.

146. Details of process for addressing land conflicts available?

This indicator is disabled as the company is only a processor or trader.

147. Supports the inclusion of women across palm oil operations, including addressing barriers faced?

This indicator is disabled as the company is only a processor or trader.

148. Commitment to mitigate impacts on food security?

This indicator is disabled as the company is only a processor or trader.

149. Progress on commitment to mitigate impacts on food security?

This indicator is disabled as the company is only a processor or trader.

150. Commitment to provide essential community services and facilities?

This indicator is disabled as the company is only a processor or trader.

151. Progress on commitment to provide essential community services and facilities?

This indicator is disabled as the company is only a processor or trader.

152. Commitment to provide business/work opportunities for local communities?

This indicator is disabled as the company is only a processor or trader.

153. Commitment to Fundamental ILO Conventions or Free and Fair Labour Principles?

The company commits to all Fundamental ILO Conventions.

154. Commitment to Fundamental ILO Conventions or Free and Fair Labour Principles applies to all suppliers?

The company commits all suppliers to respect only eight Fundamental ILO Conventions.

155. Progress on commitment to respect all workers' rights?

156. Commitment to eliminate gender related discrimination with regards to employment?

The company commits to prevent employment-related discrimination based on gender.

157. Commitment to eliminate gender related discrimination with regards to employment applies to all suppliers?

The company commits all suppliers to prevent employment-related discrimination based on gender.

158. Progress on commitment to eliminate gender related discrimination with regards to employment?

The company reports progress on its gender-related commitments through regional workshops on gender diversity and inclusion, training for managers on supporting women returning from maternity leave, and gender sensitization sessions. It also partnered with Women in Agribusiness in 2023 to promote female leadership and adopted inclusive recruitment practices to increase the number of women applicants.

159. Percentage or number of temporary employees?

2282 (12.49%) - The company reports its seasonal workers as 2,282 (12.49%) in 2024 across all operations including palm oil operations.

160. Reports gender balance of employees?

5297 (29%) - The company reports that 5297 (29%) of employees were women in 2024.

161. Commitment to pay a living wage?

The company commits to pay only a legal minimum wage.

162. Commitment to pay a living wage applies to all suppliers?

The company commits all suppliers to pay a legal minimum wage to all workers.

163. Progress on commitment to pay a living wage?

164. Reporting of salary by gender?

165. Commitment to address occupational health and safety?

The company commits to address health and safety at work for all workers.

166. Commitment to address occupational health and safety applies to all suppliers?

The company commits all suppliers to address health and safety at work for all workers.

167. Provision of personal protective equipment and related training?

The company reports providing personal protective equipment (PPE) and related training; however, the information is undated and does not clearly specify coverage of palm oil operations. While online PPE training was introduced in 2022 and new PPE models were developed in 2024, it remains unclear whether these initiatives apply specifically to palm oil activities.

168. Time lost due to work-based injuries?

0.48 - The company reports its injury frequency rate as 0.48 in 2024.

169. Number of fatalities as a result of work-based accidents?

1 - The company reports one work-related fatalities in 2024.

170. Commitment to support smallholders?

The company commits to support smallholders.

171. Programme to support scheme smallholders?

The company reports implementing a four-month intensive training programme in Côte d'Ivoire for palm oil smallholders, cooperative members, and youth, with 119 farmers trained in 2024 - 43% of whom were women. It also launched the Sustainable Palm Smallholder Project in Indonesia, where 1,015 farmers received refresher training in 2022, resulting in a 12% productivity increase and a 122% income boost compared to 2019. Additionally, in partnership with the Louis Dreyfus Foundation and SNV, around 2,000 smallholders in Lampung and South Sumatra were trained in best management practices and supported in achieving RSPO certification. However, the type of smallholder is not clearly specified.

172. Percentage of scheme smallholders involved in programme?

The company reports that in 2024, 119 farmers completed the training programme under its Rural Business Incubator initiative in Côte d'Ivoire. However, the type and total number of scheme smallholders are not specified, making it unclear what proportion participated.

173. Programme to support independent smallholders?

The company reports that it launched a project with SNV and the Louis Dreyfus Foundation in South Sumatra, Indonesia, to integrate smallholder farmers into sustainable supply chains. In 2020, over 1,000 independent smallholders were trained, including a group that became the first to be certified under the RSPO Independent Smallholder Standard. A similar project in Lampung aimed to train an additional 1,000 smallholders. However, the information is between two to five years old.

174. Percentage of independent smallholders/outgrowers involved in programme?

1000 - The company reports that it started a project with Dutch non-profit organisation 'SNV' and 'Louis Dreyfus Foundation' in South Sumatra, Indonesia, to include smallholder farmers in sustainable supply chains. Further, in 2020, the project managed to train over 1,000 independent smallholders. However, the information is between two to five years old.

175. Process used to prioritise, assess and/or engage suppliers on compliance with company's policy and/or legal requirements?

The company reports that it conducts field visits, screens all new suppliers, and performs risk assessments, workshops, and training.

176. Number or percentage of suppliers assessed and/or engaged on compliance with company's policy and/or legal requirements?

88% - The company reports that 88% of suppliers completed NDPE self-assessment in 2024.

177. Suspension or exclusion criteria for suppliers?

The company states that it has a grievance process to investigate policy breaches. It also reports that suppliers are required to complete remediation and compensation procedures (RACP), failure to do so may result in suspension from its supply chain. However, no clear criteria, steps taken, or timeframes were reported.

178. Time-bound action plans (including Key Performance Indicators) for suppliers to be in compliance with palm oil sourcing commitments?

The company has set time-bound targets for supplier compliance, including conducting Supplier CO2e of Conduct audits with 100% of third-party suppliers by 2024, with 90% verified through on-site visits between 2023-2024. It also aims for 100% of fruit volumes from third-party suppliers to be certified sustainable by 2030. However, the compliance is based on self-assessment by suppliers only.

179. Proportion of supply from suppliers that is verified as deforestation- and/or conversion-free (DCF)?

The company states that it monitors and tracks deforestation-free progress (both direct and indirect) using NDPE IRF and its deforestation-free verification methodology. It also reports 'no deforestation progress' for its three mills, with 93% of FFB volumes from its Lampung refinery, 100% from its Balikpapan refinery, and 88.5% from its India refinery deemed as 'delivering' on this commitment. However, it is unclear if compliance is based on self-assessment by suppliers.

180. Time-bound plan to engage with all high risk mills within 3 years?

The company commits to engage with all high risk mills by the year 2025. This is within 3 years.

181. Programme to support high risk mills to become compliant with sourcing policies?

The company conducts NDPE risk profiling with Proforest for all trading partners and supplying mills, which leads to corrective action plans for high-risk suppliers and employs satellite monitoring to detect deforestation. In 2023, it carried out human rights due diligence at the Balikpapan refinery and three supplying mills, using tools such as the UN's Human Rights Due Diligence Framework to identify, address, prevent, mitigate, and remediate risks. However, it is unclear if it covers all third-party high-risk mills.

182. Regularly engages with a subset of high risk mills?

The company reports annually on engaging with mills, this includes high-risk mills.

183. Procedures in place to assess all own and third party supplying palm oil mills for risk level?

The company reports having procedures in place to assess the risk levels of all own and third-party supplying palm oil mills, using Global Forest Watch's independent risk evaluation combined with grievance reviews. It also conducts traceability assessments and monitors suppliers through bi-weekly satellite reports, with field verification initiated in 2019 for direct suppliers, although currently paused due to Covid-19.

184. Regularly assesses and categorises the risk level of all their own and third party supplying mills?

185. Regularly reports the risk level of all own and third party supplying mills identified in its supply chain?

The company reports risk levels as low, medium, and high for all direct and indirect third-party suppliers. However, the information is between two to five years old.

186. Commitment to ethical conduct and prohibition of corruption?

The company commits to ethical conduct and the prohibition of corruption.

187. Commitment to ethical conduct and prohibition of corruption applies to all suppliers?

The company commits all suppliers to ethical conduct and the prohibition of corruption.

188. Progress on commitment to ethical conduct and prohibition of corruption?

The company reports that it assesses corruption risks through ad hoc risk assessments, internal audits, and monitoring of high-risk transactions by a central compliance team. It also implements anti-corruption training, with 8,568 permanent employees completing compulsory Code of Conduct e-learning and 2,186 employees receiving in-person compliance training in 2024.

189. Disclosure of the company's management approach to tax and payments to governments?

The company has disclosed its group's tax strategy. However, it only covers the UK subsidiaries of the company.

190. Whistleblowing procedure?

The company has a whistleblowing procedure including a flowchart. However, it only applies to its Australian subsidiary companies.

191. Own grievance or complaints system open to all stakeholders?

The company has a palm grievance protocol open to all stakeholders.

192. Details of complaints and grievances disclosed?

The company has disclosed the list of complaints and grievances including the date, issue, complainant category, actions taken, and status.