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  • Latest update: October 2019
  • Next scheduled: November 2020

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Company assessment: SIFCA Group – October 2019

Assessment date:

Score by disclosure type:

Total: 13.6% 26.75 / 197
  • Organisation: 6.5 / 40 16.3%
  • Policy: 11.5 / 79 14.6%
  • Practice: 8.8 / 78 11.2%
  • Self-reported: 7.8 / 78 9.9%
  • External: 1 / 78 1.3%
  • Certified: 0 / 78 0%
  • Sustainability policy and leadership Sustainability policy and leadership
    3 / 11 27.3%
    • Organisation: 1.5 / 6 25%
    • Policy: 1 / 2 50%
    • Practice: 0.5 / 3 16.7%
    • Self-reported: 0.5 / 3 16.7%
    • External: 0 / 3 0%
    • Certified: 0 / 3 0%
    • Y
      1 / 1

      1. Sustainable palm oil policy or commitment for all its operations?

      The company published a sustainability policy which applies to all operations and subsidiaries.

    • N
      0 / 1

      2. Sustainable palm oil policy or commitment applies to all suppliers?

    • N
      0 / 1

      3. High-level position of responsibility for sustainability?

    • N
      0 / 1

      4. One or more members within the board of the company have responsibility for sustainability?

    • N
      0 / 1

      5. Percentage or number of women in senior management team?

    • P
      0.5 / 1

      6. Percentage or number of women board members?

      1 (14%) - The company's board counts one woman, figure was not reported directly.

    • N
      0 / 1

      7. Member of multiple industry schemes or other external initiatives to reduce negative environmental or social outcomes associated with palm oil production?

    • P
      0.5 / 1

      8. Collaboration with stakeholders to reduce negative environmental or social outcomes associated with palm oil production?

      The company had a partnership with a national institution to train young people and rural women in agro pastoral practices.

    • Y
      1 / 1

      9. Sustainability report published within last two years?

      Sustainability report 2017.

    • N
      0 / 1

      10. Reports through standardised reporting systems?

    • 11. Verification report on compliance with POIG Charter, if a POIG member?

      This indicator is disabled as the company is not a POIG member.

    • N
      0 / 1

      12. Climate risks assessment available?

  • Landbank, maps and traceability Landbank, maps and traceability
    3 / 28 10.7%
    • Organisation: 3 / 18 16.7%
    • Policy: 0 / 2 0%
    • Practice: 0 / 8 0%
    • Self-reported: 0 / 8 0%
    • External: 0 / 8 0%
    • Certified: 0 / 8 0%
    • N
      0 / 1

      13. Total land area managed/controlled for oil palm (ha)?

      The company only specifies the number of hectares planted and mature – it is unclear whether the company is excluding unplanted areas.

    • Y
      1 / 1

      14. Total oil palm planted area (ha)?

      194,004

    • Y
      1 / 1

      15. Plasma/scheme smallholders planted area (ha)?

      153,489

    • N
      0 / 1

      16. Unplanted (areas designated for future planting) (ha)?

    • P
      0.5 / 1

      17. Conservation set-aside area, including HCV area (ha)?

      543.46 - As stated in 2018 annual report for Palmci and MOPP (palm oil subsidiaries only).

    • N
      0 / 1

      18. Area for infrastructure (ha)?

    • N
      0 / 1

      19. Maps of estates/management units?

      A static map is available on the website but is undated.

    • N
      0 / 1

      20. Maps of scheme/plasma smallholders?

    • N
      0 / 1

      21. Names and locations of all third-party supplying plantations?

    • P
      0.5 / 1

      22. Number of company-owned mills?

      At least 10 mills for Palmci, this may not cover the company's known scope of operations.

    • N
      0 / 1

      23. Names and coordinates of company-owned mills?

    • N
      0 / 1

      24. Number (or percentage) of company-owned mills that source from company-owned plantations and/or third-party plantations?

    • N
      0 / 1

      25. Total volumes (or percentages) sourced by company-owned mills that come from company-owned plantations and/or third-party plantations?

    • N
      0 / 1

      26. Number of supplier mills?

    • N
      0 / 1

      27. Names and coordinates of all third-party supplying mills?

    • N
      0 / 1

      28. Number (or percentage) of third-party supplier mills that source from their own plantations and/or third-party plantations?

    • N
      0 / 1

      29. Total volumes (or percentages) sourced from third-party supplier mills that come from their own plantations and/or third-party plantations?

    • N
      0 / 1

      30. Total volume (or percentage) sourced for refineries that comes from intermediary traders and/or refiners rather than directly from mills?

    • N
      0 / 1

      31. Time-bound commitment to achieve 100% traceability to mill level?

    • N
      0 / 2

      32. Percentage of supply traceable to mill level?

    • N
      0 / 1

      33. Time-bound commitment to achieve 100% traceability to plantation level?

    • N
      0 / 2

      34. Percentage of fresh fruit bunches (FFB) from own mills traceable to plantation level?

    • N
      0 / 2

      35. Percentage of fresh fruit bunches (FFB) from supplier mills traceable to plantation level?

    • N
      0 / 1

      36. Publishes traceability data at refinery level?

    • N
      0 / 1

      37. Publishes traceability data at crusher level?

  • Deforestation and biodiversity Deforestation and biodiversity
    3 / 18 16.7%
    • Organisation: 0 / 2 0%
    • Policy: 2.5 / 9 27.8%
    • Practice: 0.5 / 7 7.1%
    • Self-reported: 0.5 / 7 7.1%
    • External: 0 / 7 0%
    • Certified: 0 / 7 0%
    • Y
      1 / 1

      38. Commitment to zero deforestation or zero conversion of natural ecosystems?

      The company has a zero deforestation commitment.

    • N
      0 / 1

      39. Commitment to zero deforestation or zero conversion of natural ecosystems applies to all suppliers?

    • P
      0.5 / 1

      40. Criteria for defining deforestation?

      HCV, HCS. No cut-off date given.

    • N
      0 / 2

      41. Evidence of monitoring deforestation?

      The company only reports forest monitoring in the context of the activities of its corporate foundation with SODEFOR, rather than in the context of its own operations.

    • N
      0 / 1

      42. Amount of illegal/non-compliant deforestation recorded in own operations?

    • N
      0 / 1

      43. Amount of illegal/non-compliant deforestation recorded in supplier operations?

    • N
      0 / 1

      44. Commitment to restoration of non-compliant deforestation/conversion?

    • N
      0 / 1

      45. Commitment to restoration of non-compliant deforestation/conversion applies to all suppliers?

    • N
      0 / 2

      46. Implementing a landscape or jurisdictional level approach?

    • Y
      1 / 1

      47. Commitment to biodiversity conservation?

      The company has a commitment to biodiversity conservation.

    • N
      0 / 1

      48. Commitment to biodiversity conservation applies to all suppliers?

    • N
      0 / 2

      49. Identified species of conservation concern, referencing international or national system of species classification?

    • P
      0.5 / 1

      50. Examples of species and/or habitat conservation management?

      The company only mentions the reforestation of an area controlled by subsidiary Palmci.

    • N
      0 / 1

      51. Commitment to no hunting or only sustainable hunting of species?

    • N
      0 / 1

      52. Commitment to no hunting or only sustainable hunting of species applies to all suppliers?

  • HCV, HCS and impact assessments HCV, HCS and impact assessments
    3 / 14 21.4%
    • Organisation: 0 / 0 0%
    • Policy: 1.5 / 8 18.8%
    • Practice: 1.5 / 6 25%
    • Self-reported: 0.5 / 6 8.3%
    • External: 1 / 6 16.7%
    • Certified: 0 / 6 0%
    • Y
      1 / 1

      53. Commitment to conduct High Conservation Value (HCV) assessments?

      The company states that it identifies, maintains and protects HCS and HCV areas.

    • N
      0 / 1

      54. Commitment to conduct High Conservation Value (HCV) assessments applies to all suppliers?

    • N
      0 / 1

      55. High Conservation Value (HCV) assessments for planting undertaken prior to January 2015, and associated management and monitoring plans?

    • P
      0.5 / 1

      56. High Conservation Value (HCV) assessments for all estates planted since January 2015?

      One HCV assessment availalble for BOPP in Ghana. New planting procedure for this was submitted to the RSPO by Wilmar. Unclear whether other assessments should be available.

    • N
      0 / 1

      57. High Conservation Value (HCV) management and monitoring plans for all estates planted since January 2015?

    • N
      0 / 1

      58. Commitment to only use licensed High Conservation Value (HCV) assessors accredited by the HCV Resource Network's Assessor Licensing Scheme (ALS)?

    • N
      0 / 1

      59. Commitment to only use licensed High Conservation Value (HCV) assessors accredited by the HCV Resource Network's Assessor Licensing Scheme (ALS) applies to all suppliers?

    • Y
      1 / 1

      60. Satisfactory review of all High Conservation Value (HCV) assessments undertaken since January 2015 by the HCV ALS Quality Panel?

      The only assessment on the HCVRN website (BOPP) was deemed satisfactory.

    • P
      0.5 / 1

      61. Commitment to the High Carbon Stock (HCS) Approach?

      The company states that it identifies, maintains and protects HCS areas but does not refer to the HCS Approach specifically.

    • N
      0 / 1

      62. Commitment to the High Carbon Stock (HCS) Approach applies to all suppliers?

    • N
      0 / 1

      63. High Carbon Stock (HCS) assessments?

    • N
      0 / 1

      64. Commitment to conduct social and environmental impact assessments (SEIAs)?

    • N
      0 / 1

      65. Commitment to conduct social and environmental impact assessments (SEIAs) applies to all suppliers?

    • N
      0 / 1

      66. Social and environmental impact assessments (SEIAs) undertaken, and associated management and monitoring plans?

  • Peat, fire and GHG emissions Peat, fire and GHG emissions
    0.5 / 20 2.5%
    • Organisation: 0 / 5 0%
    • Policy: 0 / 8 0%
    • Practice: 0.5 / 7 7.1%
    • Self-reported: 0.5 / 7 7.1%
    • External: 0 / 7 0%
    • Certified: 0 / 7 0%
    • N
      0 / 1

      67. Commitment to no planting on peat of any depth?

    • N
      0 / 1

      68. Commitment to no planting on peat of any depth applies to all suppliers?

    • N
      0 / 1

      69. Implementation of commitment to no planting on peat of any depth?

    • N
      0 / 1

      70. Landbank or planted area on peat?

    • N
      0 / 1

      71. Commitment to best management practices for soils and peat?

    • N
      0 / 1

      72. Commitment to best management practices for soils and peat applies to all suppliers?

    • P
      0.5 / 2

      73. Evidence of best management practices for soils and peat?

      The company reports several best management practices for soil, but not for peat and the data is more than two years old.

    • N
      0 / 1

      74. Commitment to zero burning?

    • N
      0 / 1

      75. Commitment to zero burning applies to all suppliers?

    • N
      0 / 2

      76. Evidence of fire monitoring and management?

      The company has only been providing training in firefighting in a refinery.

    • N
      0 / 1

      77. Details/number of hotspots/fires in company estates?

    • N
      0 / 1

      78. Details/number of hotspots/fires within surrounding landscape/smallholders?

    • N
      0 / 1

      79. Time-bound commitment to reduce greenhouse gas (GHG) emissions intensity?

      The company only has a vague commitment to reduce GHG emissions.

    • N
      0 / 1

      80. Methodology used to calculate GHG emissions?

    • N
      0 / 1

      81. Progress towards commitment to reduce GHG emissions intensity?

    • N
      0 / 1

      82. Percentage of mills with methane capture (100%)?

    • N
      0 / 1

      83. GHG emissions intensity?

    • N
      0 / 1

      84. GHG emissions from land use change?

  • Water, chemical and pest management Water, chemical and pest management
    0.5 / 22 2.3%
    • Organisation: 0 / 2 0%
    • Policy: 0 / 11 0%
    • Practice: 0.5 / 9 5.6%
    • Self-reported: 0.5 / 9 5.6%
    • External: 0 / 9 0%
    • Certified: 0 / 9 0%
    • N
      0 / 1

      85. Time-bound commitment to improve water use intensity?

      The company only has a vague commitment to reduce water use.

    • N
      0 / 1

      86. Progress towards commitment on water use intensity?

      The company only mentions that the reusing of water has gone up.

    • N
      0 / 1

      87. Water use intensity?

    • N
      0 / 1

      88. Time-bound commitment to improve water quality (BOD and COD)?

    • N
      0 / 1

      89. Progress towards commitment on water quality (BOD and COD)?

    • P
      0.5 / 1

      90. Treatment of palm oil mill effluent (POME) and/or palm oil refinery effluent (PORE)?

      The company only mentions ponds (lagoons) in relation to wastewater, does not refer to POME or PORE.

    • N
      0 / 1

      91. Commitment to protect natural waterways through buffer zones?

    • N
      0 / 2

      92. Implementation of commitment to protect natural waterways through buffer zones?

    • N
      0 / 1

      93. Commitment to minimise the use of chemicals, including pesticides and chemical fertilisers?

    • N
      0 / 1

      94. Commitment to minimise the use of chemicals, including pesticides and chemical fertilisers, applies to all suppliers?

    • N
      0 / 2

      95. Implementation of commitment to reduce chemical usage?

    • N
      0 / 1

      96. Chemical usage per ha or list of chemicals used?

    • N
      0 / 1

      97. Commitment to no use of paraquat?

    • N
      0 / 1

      98. Commitment to no use of paraquat applies to all suppliers?

    • N
      0 / 1

      99. Commitment to no use of World Health Organisation (WHO) Class 1A and 1B pesticides?

    • N
      0 / 1

      100. Commitment to no use of World Health Organisation (WHO) Class 1A and 1B pesticides applies to all suppliers?

    • N
      0 / 1

      101. Commitment to no use of chemicals listed under the Stockholm Convention and Rotterdam Convention?

    • N
      0 / 1

      102. Commitment to no use of chemicals listed under the Stockholm Convention and Rotterdam Convention applies to all suppliers?

    • N
      0 / 2

      103. Integrated Pest Management (IPM) approach?

  • Community, land and labour rights Community, land and labour rights
    11.25 / 46 24.5%
    • Organisation: 2 / 5 40%
    • Policy: 5.5 / 25 22%
    • Practice: 3.8 / 16 23.4%
    • Self-reported: 3.8 / 16 23.4%
    • External: 0 / 16 0%
    • Certified: 0 / 16 0%
    • P
      0.5 / 1

      104. Commitment to human rights?

      The company has a commitment to respect human rights but does not refer to UN Declaration or Ruggie guiding principles.

    • N
      0 / 1

      105. Commitment to human rights applies to all suppliers?

      The company's commitment applies to all group subsidiaries but it is not clear whether it applies to suppliers.

    • P
      0.5 / 2

      106. Progress on human rights commitment?

      The company distributed a code of conduct to all subsidiairies and set up ethics commitees in each of them. No extra detail regarding contents or activities.

    • N
      0 / 1

      107. Commitment to respect legal and customary land tenure rights?

    • N
      0 / 1

      108. Commitment to legal and customary land rights applies to all suppliers?

    • N
      0 / 1

      109. Details of process for addressing land conflicts available?

    • N
      0 / 1

      110. Commitment to respect indigenous and local communities' rights?

    • N
      0 / 1

      111. Commitment to indigenous and local communities' rights applies to all suppliers?

    • P
      0.75 / 2

      112. Examples of local stakeholder engagement to prevent conflicts?

      The company states that it seeks to prevent conflict "through a platform called Permanent Framework for Dialogue with Communities (CPD). The permanent framework of dialogue aims to structure and consolidate the relationship between the Integrated Agricultural Units (UAI) of subsidiaries and neighboring communities.".

    • N
      0 / 1

      113. Commitment to free, prior and informed consent (FPIC)?

    • N
      0 / 1

      114. Commitment to free, prior and informed consent (FPIC) applies to all suppliers?

    • N
      0 / 1

      115. Details of free, prior and informed consent (FPIC) process available?

    • N
      0 / 1

      116. Commitment to support the inclusion of women across palm oil operations, including addressing barriers faced?

      The company does not have a commitment but has set up a number of empowerment projects for women through its foundation: "These projects aim to strengthen financial inclusion rural women, by creating and / or supporting their income generating activities".

    • N
      0 / 1

      117. Commitment to support the inclusion of women across palm oil operations, including addressing barriers faced, applies to all suppliers?

    • Y
      1 / 1

      118. Commitment to mitigate impacts on food security?

      The company has a commitment to food security, which is supported by the activities of its foundation.

    • N
      0 / 1

      119. Commitment to mitigate impacts on food security applies to all suppliers?

      Scope of commitment is unclear.

    • P
      0.75 / 2

      120. Progress on commitment to mitigate impacts on food security?

      The company provides subsidised meals, agricultural training, funding for canteens.

    • Y
      1 / 1

      121. Commitment to provide essential community services and facilities?

      The company has a commitment to provide essential community services, adopting "a strong and continuous dialogue with local communities and deploy actions to improve their health, education and income" (reporting of actions carried out through its foundation specifically mention its objective to provide basic services).

    • P
      0.75 / 2

      122. Progress on commitment to provide essential community services and facilities?

      The company has built schools, canteens, hospitals, water pumps.

    • P
      0.5 / 1

      123. Commitment to respect all workers' rights?

      The company mentions that it is commited to respecting all workers' rights but the scope is not defined.

    • N
      0 / 1

      124. Commitment to respect all workers' rights applies to all suppliers?

    • P
      0.5 / 2

      125. Progress on commitment to respect all workers' rights?

      The company organises regular meetings with representatives and set up a social barometer to monitor employee well being.

    • P
      0.5 / 1

      126. Commitment to Fundamental ILO Conventions or Free and Fair Labour Principles?

      The company mentions that it is commited to respecting rights in accordance to ILO principles and refers to specific conventions but does not commit to respecting all core conventions.

    • N
      0 / 1

      127. Commitment to Fundamental ILO Conventions or Free and Fair Labour Principles applies to all suppliers?

      Scope of commitment is unclear.

    • Y
      1 / 1

      128. Commitment to eliminate gender-related discrimination with regards to employment and occupation?

      The company has a commitment to not discriminate on the basis of gender with regards to fairly paid jobs and opportunities. Some of the subsidiaries also report activities to prevent gender based discrimination in the workplace.

    • N
      0 / 1

      129. Commitment to eliminate gender-related discrimination with regards to employment and occupation applies to all suppliers?

    • Y
      1 / 1

      130. Percentage or number of temporary employees?

      16,168 (48.5%) - The company reports having 33,346 employees including 17,178 permanent staff.

    • N
      0 / 1

      131. Percentage or number of women employees?

    • N
      0 / 1

      132. Commitment to pay at least minimum wage?

    • N
      0 / 1

      133. Commitment to pay at least minimum wage applies to all suppliers?

    • N
      0 / 2

      134. Progress on commitment to pay minimum wage?

    • N
      0 / 1

      135. Reporting of salary by gender?

    • Y
      1 / 1

      136. Commitment to address occupational health and safety?

      The company has a commitment to occupational health and safety.

    • N
      0 / 1

      137. Commitment to address occupational health and safety applies to all suppliers?

    • N
      0 / 1

      138. Reduction of time lost due to work-based injuries?

      The company reports an accident frequency rate which went up from 2017 to 2018.

    • Y
      1 / 1

      139. Time lost due to work-based injuries?

      The company reported a reduction in its accident gravity rate of 0.38 (lost days x 1000/hours worked) which went down from 2017 to 2018.

    • N
      0 / 1

      140. Zero fatalities as a result of work-based accidents?

    • N
      0 / 1

      141. Number of fatalities as a result of work-based accidents?

    • P
      0.5 / 2

      142. Provision of personal protective equipment and related training?

      The company only reports that it provides PPE but not training.

  • Certification standards Certification standards
    0 / 14 0%
    • Organisation: 0 / 2 0%
    • Policy: 0 / 3 0%
    • Practice: 0 / 9 0%
    • Self-reported: 0 / 9 0%
    • External: 0 / 9 0%
    • Certified: 0 / 9 0%
    • N
      0 / 1

      143. Member of the Roundtable on Sustainable Palm Oil (RSPO)?

    • N
      0 / 1

      144. RSPO-certified within three years of joining the RSPO or by November 2010 for companies joining prior to finalisation of the RSPO certification systems in November 2007?

    • N
      0 / 1

      145. Submitted most recent RSPO Annual Communication of Progress (ACOP)?

    • N
      0 / 1

      146. Listed all countries and regions in which operates in most recent RSPO Annual Communication of Progress (ACOP)?

    • N
      0 / 1

      147. Time-bound plan for achieving 100% RSPO certification of estates and mills within five years or achieved 100% RSPO-certification of estates?

    • N
      0 / 1

      148. Percentage of area (ha) RSPO-certified?

    • N
      0 / 1

      149. Percentage of scheme/plasma smallholders (ha) RSPO-certified?

    • N
      0 / 1

      150. Percentage of mills RSPO-certified?

    • N
      0 / 1

      151. Time-bound plan for achieving 100% RSPO certification of scheme/plasma/ associated smallholders and outgrowers within five years or target already achieved?

    • N
      0 / 1

      152. Percentage of FFB supply (tonnes) from independent smallholders/ outgrowers/third-party FFB suppliers that is RSPO-certified?

    • N
      0 / 1

      153. Year expected to achieve 100% RSPO certification of all palm product processing facilities?

    • N
      0 / 1

      154. Percentage of all palm oil and oil palm products handled/traded/ processed (tonnes) that is RSPO-certified?

    • N
      0 / 1

      155. Sells or processes/trades RSPO-certified palm oil through Segregated or Identity Preserved supply chains?

    • 156. Indonesia Sustainable Palm Oil (ISPO) certified (100%)?

      This indicator is disabled as the company does not operate in Indonesia.

    • 157. Malaysia Sustainable Palm Oil (MSPO) certified?

      This indicator is disabled as the company does not operate in Malaysia.

    • N
      0 / 1

      158. Certified under voluntary sustainability certification scheme (e.g. ISCC, SAS, RSB, etc.)?

  • Smallholders and suppliers Smallholders and suppliers
    2.5 / 16 15.6%
    • Organisation: 0 / 0 0%
    • Policy: 1 / 6 16.7%
    • Practice: 1.5 / 10 15%
    • Self-reported: 1.5 / 10 15%
    • External: 0 / 10 0%
    • Certified: 0 / 10 0%
    • Y
      1 / 1

      159. Commitment to support smallholders?

    • N
      0 / 1

      160. Programme to support scheme/plasma smallholders?

    • N
      0 / 1

      161. Percentage of scheme/plasma smallholders involved in programme?

    • P
      0.75 / 1

      162. Programme to support independent smallholders/outgrowers?

      The company supports independant smallholders ("private smallholders").

    • P
      0.75 / 1

      163. Percentage of independent smallholders/outgrowers involved in programme?

      120,000 - The company report it supports 120,000 "private outgrowers".

    • N
      0 / 1

      164. Process used to prioritise, assess and/or engage suppliers on compliance with company's policy and/or legal requirements?

    • N
      0 / 1

      165. Percentage of suppliers assessed and/or engaged on compliance with company requirements?

    • N
      0 / 1

      166. Time-bound plan to engage with all high-risk mills within three years?

    • N
      0 / 1

      167. Programme to support high-risk mills to become compliant with sourcing policies?

    • N
      0 / 1

      168. Regularly engages with a subset of high-risk mills?

    • N
      0 / 1

      169. Procedures in place to assess all own and third-party supplying palm oil mills for risk level?

    • N
      0 / 1

      170. Regularly assesses and categorises the risk level of all own and third-party supplying mills?

    • N
      0 / 1

      171. Regularly reports the risk level of all own and third-party supplying mills identified in its supply chain?

    • N
      0 / 1

      172. Suspension or exclusion criteria for suppliers?

    • N
      0 / 1

      173. Time-bound action plans (including Key Performance Indicators) for suppliers to be in compliance with palm oil sourcing commitments?

    • N
      0 / 1

      174. Proportion of direct and indirect supply that comes from palm oil plantations which are compliant with palm oil sourcing policies?

  • Governance and grievances Governance and grievances
    0 / 8 0%
    • Organisation: 0 / 0 0%
    • Policy: 0 / 5 0%
    • Practice: 0 / 3 0%
    • Self-reported: 0 / 3 0%
    • External: 0 / 3 0%
    • Certified: 0 / 3 0%
    • N
      0 / 1

      175. Commitment to ethical conduct and prohibition of corruption?

    • N
      0 / 1

      176. Commitment to ethical conduct and prohibition of corruption applies to all suppliers?

    • N
      0 / 2

      177. Progress on commitment to ethical conduct and prohibition of corruption?

    • N
      0 / 1

      178. Disclosure of the company's management approach to tax and payments to governments?

    • N
      0 / 1

      179. Whistleblowing procedure?

    • N
      0 / 1

      180. Own grievance or complaints system open to all stakeholders?

    • N
      0 / 1

      181. Details of complaints and grievances disclosed?

Media monitor: SIFCA Group

SPOTT gathers reports and stories from global media sources, covering specific company activities related to the assessment indicator categories. ZSL does not assess the validity of these reports.

Category filter:
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Scoring criteria: SIFCA Group

Scoring criteria guide how ZSL conducts SPOTT assessments and allocates scores to ensure a fair and consistent approach, setting the expectations for companies on how they should publish ESG data. The full palm oil indicator framework contains 181 indicators across 10 categories, aligned with corporate reporting initiatives.

SPOTT is a ZSL initiative.
Zoological Society of London (ZSL)