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Jaya Tiasa Holdings Bhd

Palm oil assessment
  • Latest update: October 2019
  • Next scheduled: November 2020

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  • About this company:

    Jaya Tiasa Holdings is a Malaysia-based investment holding

  • Parent company:
    Rimbunan Hijau Group
  • Landbank (oil palm)
    83,483 hectares
  • Palm cultivation revenue:
    72%
  • Market cap:
    113,261,259 USD
  • Thomson Reuters ticker:
    JTIA.KL
  • Bloomberg ticker:
    JT MK
  • ISIN:
    MYL4383OO005
  • RSPO member?
    No
  • Website:

Company assessment: Jaya Tiasa Holdings Bhd – October 2019

Assessment date:

Score by disclosure type:

Total: 21.9% 40.25 / 184
  • Organisation: 14.5 / 35 41.4%
  • Policy: 16 / 77 20.8%
  • Practice: 9.8 / 72 13.5%
  • Self-reported: 8.8 / 72 12.2%
  • External: 1 / 72 1.4%
  • Certified: 0 / 72 0%
  • Sustainability policy and leadership Sustainability policy and leadership
    5 / 11 45.5%
    • Organisation: 3.5 / 6 58.3%
    • Policy: 0.5 / 2 25%
    • Practice: 1 / 3 33.3%
    • Self-reported: 1 / 3 33.3%
    • External: 0 / 3 0%
    • Certified: 0 / 3 0%
    • P
      0.5 / 1

      1. Sustainable palm oil policy or commitment for all its operations?

      The company has announced its commitment to Wilmar's NDPE policy, but does not have a policy of its own.


      .

    • N
      0 / 1

      2. Sustainable palm oil policy or commitment applies to all suppliers?

    • P
      0.5 / 1

      3. High-level position of responsibility for sustainability?

    • N
      0 / 1

      4. One or more members within the board of the company have responsibility for sustainability?

    • Y
      1 / 1

      5. Percentage or number of women in senior management team?

      14 (13%)

    • Y
      1 / 1

      6. Percentage or number of women board members?

      25%

    • N
      0 / 1

      7. Member of multiple industry schemes or other external initiatives to reduce negative environmental or social outcomes associated with palm oil production?

    • P
      0.5 / 1

      8. Collaboration with stakeholders to reduce negative environmental or social outcomes associated with palm oil production?

      Company includes a table of engaged stakeholders which lists interactions with the government; however, this is quite limited.

    • Y
      1 / 1

      9. Sustainability report published within last two years?

    • N
      0 / 1

      10. Reports through standardised reporting systems?

    • 11. Verification report on compliance with POIG Charter, if a POIG member?

      This indicator is disabled as the company is not a POIG member.

    • P
      0.5 / 1

      12. Climate risks assessment available?

      Summary of risks; no full risk assessment with metrics.

  • Landbank, maps and traceability Landbank, maps and traceability
    6.5 / 16 40.6%
    • Organisation: 6.5 / 13 50%
    • Policy: 0 / 1 0%
    • Practice: 0 / 2 0%
    • Self-reported: 0 / 2 0%
    • External: 0 / 2 0%
    • Certified: 0 / 2 0%
    • Y
      1 / 1

      13. Total land area managed/controlled for oil palm (ha)?

      83,483

    • Y
      1 / 1

      14. Total oil palm planted area (ha)?

      69,589

    • N
      0 / 1

      15. Plasma/scheme smallholders planted area (ha)?

    • P
      0.5 / 1

      16. Unplanted (areas designated for future planting) (ha)?

      0 - Total area is 83,483 ha. Estimated plantable area is 69,589 ha. 83,483-69,589 = 13,894 unplanted area. It is assumed that since plantable area is equivalent to planted area, no more land of current plantations will be planted but it is unclear what estimated plantable area means.

      .

    • Y
      1 / 1

      17. Conservation set-aside area, including HCV area (ha)?

      0

    • N
      0 / 1

      18. Area for infrastructure (ha)?

    • P
      0.5 / 1

      19. Maps of estates/management units?

      Some of the company's maps are available on GFW.
      .

    • N
      0 / 1

      20. Maps of scheme/plasma smallholders?

    • N
      0 / 1

      21. Names and locations of all third-party supplying plantations?

    • Y
      1 / 1

      22. Number of company-owned mills?

      4

    • P
      0.5 / 1

      23. Names and coordinates of company-owned mills?

      The names are provided but the coordinates of the mills are not available.

    • Y
      1 / 1

      24. Number (or percentage) of company-owned mills that source from company-owned plantations and/or third-party plantations?

    • N
      0 / 1

      25. Total volumes (or percentages) sourced by company-owned mills that come from company-owned plantations and/or third-party plantations?

    • 26. Number of supplier mills?

      This indicator is disabled as the company does not source from supplier mills.

    • 27. Names and coordinates of all third-party supplying mills?

      This indicator is disabled as the company does not source from supplier mills.

    • 28. Number (or percentage) of third-party supplier mills that source from their own plantations and/or third-party plantations?

      This indicator is disabled as the company does not source from supplier mills.

    • 29. Total volumes (or percentages) sourced from third-party supplier mills that come from their own plantations and/or third-party plantations?

      This indicator is disabled as the company does not source from supplier mills.

    • 30. Total volume (or percentage) sourced for refineries that comes from intermediary traders and/or refiners rather than directly from mills?

      This indicator is disabled as the company does not source from supplier mills.

    • 31. Time-bound commitment to achieve 100% traceability to mill level?

      This indicator is disabled as the company does not source from supplier mills.

    • 32. Percentage of supply traceable to mill level?

      This indicator is disabled as the company does not source from supplier mills.

    • N
      0 / 1

      33. Time-bound commitment to achieve 100% traceability to plantation level?

    • N
      0 / 2

      34. Percentage of fresh fruit bunches (FFB) from own mills traceable to plantation level?

    • 35. Percentage of fresh fruit bunches (FFB) from supplier mills traceable to plantation level?

      This indicator is disabled as the company does not source from supplier mills.

    • 36. Publishes traceability data at refinery level?

      This indicator is disabled as the company is not a refiner.

    • 37. Publishes traceability data at crusher level?

      This indicator is disabled as the company does not own crushing facilities.

  • Deforestation and biodiversity Deforestation and biodiversity
    1.25 / 18 6.9%
    • Organisation: 0 / 2 0%
    • Policy: 0.5 / 9 5.6%
    • Practice: 0.8 / 7 10.7%
    • Self-reported: 0.8 / 7 10.7%
    • External: 0 / 7 0%
    • Certified: 0 / 7 0%
    • N
      0 / 1

      38. Commitment to zero deforestation or zero conversion of natural ecosystems?

      Commitment to "zero deforestation" is highly qualified by reference to local law, which may permit deforestation.

    • N
      0 / 1

      39. Commitment to zero deforestation or zero conversion of natural ecosystems applies to all suppliers?

    • P
      0.5 / 1

      40. Criteria for defining deforestation?

      Commitment to deforestation or no planting on land with HCV, however, only where it complies with local law. No cut-off date it provided.

    • N
      0 / 2

      41. Evidence of monitoring deforestation?

    • N
      0 / 1

      42. Amount of illegal/non-compliant deforestation recorded in own operations?

    • N
      0 / 1

      43. Amount of illegal/non-compliant deforestation recorded in supplier operations?

    • N
      0 / 1

      44. Commitment to restoration of non-compliant deforestation/conversion?

    • N
      0 / 1

      45. Commitment to restoration of non-compliant deforestation/conversion applies to all suppliers?

    • N
      0 / 2

      46. Implementing a landscape or jurisdictional level approach?

    • N
      0 / 1

      47. Commitment to biodiversity conservation?

    • N
      0 / 1

      48. Commitment to biodiversity conservation applies to all suppliers?

    • P
      0.75 / 2

      49. Identified species of conservation concern, referencing international or national system of species classification?

      Company's identification of species comprehensive and refers to IUCN Endagered Species.

    • N
      0 / 1

      50. Examples of species and/or habitat conservation management?

    • N
      0 / 1

      51. Commitment to no hunting or only sustainable hunting of species?

    • N
      0 / 1

      52. Commitment to no hunting or only sustainable hunting of species applies to all suppliers?

  • HCV, HCS and impact assessments HCV, HCS and impact assessments
    0.5 / 14 3.6%
    • Organisation: 0 / 0 0%
    • Policy: 0.5 / 8 6.3%
    • Practice: 0 / 6 0%
    • Self-reported: 0 / 6 0%
    • External: 0 / 6 0%
    • Certified: 0 / 6 0%
    • N
      0 / 1

      53. Commitment to conduct High Conservation Value (HCV) assessments?

    • N
      0 / 1

      54. Commitment to conduct High Conservation Value (HCV) assessments applies to all suppliers?

    • N
      0 / 1

      55. High Conservation Value (HCV) assessments for planting undertaken prior to January 2015, and associated management and monitoring plans?

    • N
      0 / 1

      56. High Conservation Value (HCV) assessments for all estates planted since January 2015?

      The company reported a planted area of 69,054 ha in 2015, and 69,589 ha in 2018, indicating 535 ha of new planting.

      .

    • N
      0 / 1

      57. High Conservation Value (HCV) management and monitoring plans for all estates planted since January 2015?

    • N
      0 / 1

      58. Commitment to only use licensed High Conservation Value (HCV) assessors accredited by the HCV Resource Network's Assessor Licensing Scheme (ALS)?

    • N
      0 / 1

      59. Commitment to only use licensed High Conservation Value (HCV) assessors accredited by the HCV Resource Network's Assessor Licensing Scheme (ALS) applies to all suppliers?

    • N
      0 / 1

      60. Satisfactory review of all High Conservation Value (HCV) assessments undertaken since January 2015 by the HCV ALS Quality Panel?

    • N
      0 / 1

      61. Commitment to the High Carbon Stock (HCS) Approach?

    • N
      0 / 1

      62. Commitment to the High Carbon Stock (HCS) Approach applies to all suppliers?

    • N
      0 / 1

      63. High Carbon Stock (HCS) assessments?

    • P
      0.5 / 1

      64. Commitment to conduct social and environmental impact assessments (SEIAs)?

      Company has commitment to carry out SIAs with affected communities; biodiversity assessments are mentioned, but not full environmental impact assessments.

    • N
      0 / 1

      65. Commitment to conduct social and environmental impact assessments (SEIAs) applies to all suppliers?

    • N
      0 / 1

      66. Social and environmental impact assessments (SEIAs) undertaken, and associated management and monitoring plans?

  • Peat, fire and GHG emissions Peat, fire and GHG emissions
    5.75 / 20 28.8%
    • Organisation: 1.5 / 5 30%
    • Policy: 2.5 / 8 31.3%
    • Practice: 1.8 / 7 25%
    • Self-reported: 1.8 / 7 25%
    • External: 0 / 7 0%
    • Certified: 0 / 7 0%
    • Y
      1 / 1

      67. Commitment to no planting on peat of any depth?

    • N
      0 / 1

      68. Commitment to no planting on peat of any depth applies to all suppliers?

    • N
      0 / 1

      69. Implementation of commitment to no planting on peat of any depth?

    • P
      0.5 / 1

      70. Landbank or planted area on peat?

      0.4% - 0.4% of the Group's total plantable landbank as of December 2015 was on peatland and the company stated it would not continue to plant on remaining peat land bank after December 2015.

      .

    • P
      0.5 / 1

      71. Commitment to best management practices for soils and peat?

      The company has some limited practices for retaining soil moisture and reducing need for artificial fertiliser.

    • N
      0 / 1

      72. Commitment to best management practices for soils and peat applies to all suppliers?

    • P
      0.5 / 2

      73. Evidence of best management practices for soils and peat?

      Company has some limited examples to nutrient recycling and planting cover crops.

    • Y
      1 / 1

      74. Commitment to zero burning?

    • N
      0 / 1

      75. Commitment to zero burning applies to all suppliers?

    • P
      0.75 / 2

      76. Evidence of fire monitoring and management?

    • Y
      1 / 1

      77. Details/number of hotspots/fires in company estates?

    • N
      0 / 1

      78. Details/number of hotspots/fires within surrounding landscape/smallholders?

    • N
      0 / 1

      79. Time-bound commitment to reduce greenhouse gas (GHG) emissions intensity?

    • N
      0 / 1

      80. Methodology used to calculate GHG emissions?

    • N
      0 / 1

      81. Progress towards commitment to reduce GHG emissions intensity?

    • P
      0.5 / 1

      82. Percentage of mills with methane capture (100%)?

      75 - Summary states that 3/4 mills have biogas methane capture although this is contradicted later in the statement, which claims that all mills have such capture.

    • N
      0 / 1

      83. GHG emissions intensity?

    • N
      0 / 1

      84. GHG emissions from land use change?

  • Water, chemical and pest management Water, chemical and pest management
    4 / 22 18.2%
    • Organisation: 0 / 2 0%
    • Policy: 2 / 11 18.2%
    • Practice: 2 / 9 22.2%
    • Self-reported: 2 / 9 22.2%
    • External: 0 / 9 0%
    • Certified: 0 / 9 0%
    • N
      0 / 1

      85. Time-bound commitment to improve water use intensity?

      The company has some commitments to reduce water usage, but these are not time-based or measured.

    • N
      0 / 1

      86. Progress towards commitment on water use intensity?

    • N
      0 / 1

      87. Water use intensity?

    • N
      0 / 1

      88. Time-bound commitment to improve water quality (BOD and COD)?

    • N
      0 / 1

      89. Progress towards commitment on water quality (BOD and COD)?

    • P
      0.75 / 1

      90. Treatment of palm oil mill effluent (POME) and/or palm oil refinery effluent (PORE)?

    • Y
      1 / 1

      91. Commitment to protect natural waterways through buffer zones?

    • N
      0 / 2

      92. Implementation of commitment to protect natural waterways through buffer zones?

    • Y
      1 / 1

      93. Commitment to minimise the use of chemicals, including pesticides and chemical fertilisers?

    • N
      0 / 1

      94. Commitment to minimise the use of chemicals, including pesticides and chemical fertilisers, applies to all suppliers?

    • P
      0.5 / 2

      95. Implementation of commitment to reduce chemical usage?

      The company reports reductions and efficiencies but no data provided.

    • N
      0 / 1

      96. Chemical usage per ha or list of chemicals used?

    • N
      0 / 1

      97. Commitment to no use of paraquat?

    • N
      0 / 1

      98. Commitment to no use of paraquat applies to all suppliers?

    • N
      0 / 1

      99. Commitment to no use of World Health Organisation (WHO) Class 1A and 1B pesticides?

    • N
      0 / 1

      100. Commitment to no use of World Health Organisation (WHO) Class 1A and 1B pesticides applies to all suppliers?

    • N
      0 / 1

      101. Commitment to no use of chemicals listed under the Stockholm Convention and Rotterdam Convention?

    • N
      0 / 1

      102. Commitment to no use of chemicals listed under the Stockholm Convention and Rotterdam Convention applies to all suppliers?

    • P
      0.75 / 2

      103. Integrated Pest Management (IPM) approach?

  • Community, land and labour rights Community, land and labour rights
    14.25 / 46 31%
    • Organisation: 3 / 5 60%
    • Policy: 8 / 25 32%
    • Practice: 3.3 / 16 20.3%
    • Self-reported: 3.3 / 16 20.3%
    • External: 0 / 16 0%
    • Certified: 0 / 16 0%
    • P
      0.5 / 1

      104. Commitment to human rights?

      The company refers to UNGP but only in context of "our workers". Unclear if this encompasses all employees.

    • N
      0 / 1

      105. Commitment to human rights applies to all suppliers?

    • N
      0 / 2

      106. Progress on human rights commitment?

    • N
      0 / 1

      107. Commitment to respect legal and customary land tenure rights?

    • N
      0 / 1

      108. Commitment to legal and customary land rights applies to all suppliers?

    • N
      0 / 1

      109. Details of process for addressing land conflicts available?

    • Y
      1 / 1

      110. Commitment to respect indigenous and local communities' rights?

    • N
      0 / 1

      111. Commitment to indigenous and local communities' rights applies to all suppliers?

    • P
      0.5 / 2

      112. Examples of local stakeholder engagement to prevent conflicts?

      The company alludes to various dialogues and engagements with stakeholders, but only provides limited details.

    • N
      0 / 1

      113. Commitment to free, prior and informed consent (FPIC)?

      The company makes a commitment to UNDRIP and active engagement with indigenous peoples, although does not commit to FPIC explicitly.

    • N
      0 / 1

      114. Commitment to free, prior and informed consent (FPIC) applies to all suppliers?

    • N
      0 / 1

      115. Details of free, prior and informed consent (FPIC) process available?

    • N
      0 / 1

      116. Commitment to support the inclusion of women across palm oil operations, including addressing barriers faced?

    • N
      0 / 1

      117. Commitment to support the inclusion of women across palm oil operations, including addressing barriers faced, applies to all suppliers?

    • N
      0 / 1

      118. Commitment to mitigate impacts on food security?

    • N
      0 / 1

      119. Commitment to mitigate impacts on food security applies to all suppliers?

    • N
      0 / 2

      120. Progress on commitment to mitigate impacts on food security?

    • P
      0.5 / 1

      121. Commitment to provide essential community services and facilities?

      The company lists helping with health care and community development amongst other priorities, but does not give specific examples or case studies.

    • P
      0.5 / 2

      122. Progress on commitment to provide essential community services and facilities?

      The company lists helping with health care and community development amongst other priorities, but does not give specific examples or case studies. It also lists the specific amount donated (RM191,000).

    • Y
      1 / 1

      123. Commitment to respect all workers' rights?

    • P
      0.5 / 1

      124. Commitment to respect all workers' rights applies to all suppliers?

      The company demands "Adherence to our core values by our contractors and suppliers".

    • N
      0 / 2

      125. Progress on commitment to respect all workers' rights?

    • P
      0.5 / 1

      126. Commitment to Fundamental ILO Conventions or Free and Fair Labour Principles?

      The company refers to freedom of association, collective bargaining, no forced labour, no child labour and no discrimination, but does not commit to minimum age or equal remuneration. Company does commit to to ILO Declaration on Fundamental Principles and Rights.

      .

    • N
      0 / 1

      127. Commitment to Fundamental ILO Conventions or Free and Fair Labour Principles applies to all suppliers?

    • Y
      1 / 1

      128. Commitment to eliminate gender-related discrimination with regards to employment and occupation?

    • P
      0.5 / 1

      129. Commitment to eliminate gender-related discrimination with regards to employment and occupation applies to all suppliers?

      The company demands that "contractors and suppliers must adhere to our core values".

    • N
      0 / 1

      130. Percentage or number of temporary employees?

    • Y
      1 / 1

      131. Percentage or number of women employees?

      538 (23%) - 538 of 2,343 employees are female.

    • Y
      1 / 1

      132. Commitment to pay at least minimum wage?

    • N
      0 / 1

      133. Commitment to pay at least minimum wage applies to all suppliers?

    • N
      0 / 2

      134. Progress on commitment to pay minimum wage?

    • N
      0 / 1

      135. Reporting of salary by gender?

    • Y
      1 / 1

      136. Commitment to address occupational health and safety?

    • P
      0.5 / 1

      137. Commitment to address occupational health and safety applies to all suppliers?

      The company refers to "employees and contractors", does not specifically refer to smallholders and suppliers.

    • P
      0.75 / 1

      138. Reduction of time lost due to work-based injuries?

    • Y
      1 / 1

      139. Time lost due to work-based injuries?

      9 - Average number of lost days per accident.

    • P
      0.75 / 1

      140. Zero fatalities as a result of work-based accidents?

    • Y
      1 / 1

      141. Number of fatalities as a result of work-based accidents?

      0

    • P
      0.75 / 2

      142. Provision of personal protective equipment and related training?

      The company commits to providing PPE, and reports on pesticide training taking place.

      .

  • Certification standards Certification standards
    1 / 13 7.7%
    • Organisation: 0 / 2 0%
    • Policy: 0 / 2 0%
    • Practice: 1 / 9 11.1%
    • Self-reported: 0 / 9 0%
    • External: 1 / 9 11.1%
    • Certified: 0 / 9 0%
    • N
      0 / 1

      143. Member of the Roundtable on Sustainable Palm Oil (RSPO)?

    • N
      0 / 1

      144. RSPO-certified within three years of joining the RSPO or by November 2010 for companies joining prior to finalisation of the RSPO certification systems in November 2007?

    • N
      0 / 1

      145. Submitted most recent RSPO Annual Communication of Progress (ACOP)?

    • N
      0 / 1

      146. Listed all countries and regions in which operates in most recent RSPO Annual Communication of Progress (ACOP)?

    • N
      0 / 1

      147. Time-bound plan for achieving 100% RSPO certification of estates and mills within five years or achieved 100% RSPO-certification of estates?

    • N
      0 / 1

      148. Percentage of area (ha) RSPO-certified?

    • N
      0 / 1

      149. Percentage of scheme/plasma smallholders (ha) RSPO-certified?

    • N
      0 / 1

      150. Percentage of mills RSPO-certified?

    • N
      0 / 1

      151. Time-bound plan for achieving 100% RSPO certification of scheme/plasma/ associated smallholders and outgrowers within five years or target already achieved?

    • N
      0 / 1

      152. Percentage of FFB supply (tonnes) from independent smallholders/ outgrowers/third-party FFB suppliers that is RSPO-certified?

    • 153. Year expected to achieve 100% RSPO certification of all palm product processing facilities?

      This indicator is disabled as the company does not own processing facilities.

    • 154. Percentage of all palm oil and oil palm products handled/traded/ processed (tonnes) that is RSPO-certified?

      This indicator is disabled as the company does not own processing facilities.

    • N
      0 / 1

      155. Sells or processes/trades RSPO-certified palm oil through Segregated or Identity Preserved supply chains?

    • 156. Indonesia Sustainable Palm Oil (ISPO) certified (100%)?

      This indicator is disabled as the company does not operate in Indonesia.

    • Y
      1 / 1

      157. Malaysia Sustainable Palm Oil (MSPO) certified?

      One mill and two estates are certified.

    • N
      0 / 1

      158. Certified under voluntary sustainability certification scheme (e.g. ISCC, SAS, RSB, etc.)?

  • Smallholders and suppliers Smallholders and suppliers
    0 / 16 0%
    • Organisation: 0 / 0 0%
    • Policy: 0 / 6 0%
    • Practice: 0 / 10 0%
    • Self-reported: 0 / 10 0%
    • External: 0 / 10 0%
    • Certified: 0 / 10 0%
    • N
      0 / 1

      159. Commitment to support smallholders?

    • N
      0 / 1

      160. Programme to support scheme/plasma smallholders?

    • N
      0 / 1

      161. Percentage of scheme/plasma smallholders involved in programme?

    • N
      0 / 1

      162. Programme to support independent smallholders/outgrowers?

    • N
      0 / 1

      163. Percentage of independent smallholders/outgrowers involved in programme?

    • N
      0 / 1

      164. Process used to prioritise, assess and/or engage suppliers on compliance with company's policy and/or legal requirements?

    • N
      0 / 1

      165. Percentage of suppliers assessed and/or engaged on compliance with company requirements?

    • N
      0 / 1

      166. Time-bound plan to engage with all high-risk mills within three years?

    • N
      0 / 1

      167. Programme to support high-risk mills to become compliant with sourcing policies?

    • N
      0 / 1

      168. Regularly engages with a subset of high-risk mills?

    • N
      0 / 1

      169. Procedures in place to assess all own and third-party supplying palm oil mills for risk level?

    • N
      0 / 1

      170. Regularly assesses and categorises the risk level of all own and third-party supplying mills?

    • N
      0 / 1

      171. Regularly reports the risk level of all own and third-party supplying mills identified in its supply chain?

    • N
      0 / 1

      172. Suspension or exclusion criteria for suppliers?

    • N
      0 / 1

      173. Time-bound action plans (including Key Performance Indicators) for suppliers to be in compliance with palm oil sourcing commitments?

    • N
      0 / 1

      174. Proportion of direct and indirect supply that comes from palm oil plantations which are compliant with palm oil sourcing policies?

  • Governance and grievances Governance and grievances
    2 / 8 25%
    • Organisation: 0 / 0 0%
    • Policy: 2 / 5 40%
    • Practice: 0 / 3 0%
    • Self-reported: 0 / 3 0%
    • External: 0 / 3 0%
    • Certified: 0 / 3 0%
    • Y
      1 / 1

      175. Commitment to ethical conduct and prohibition of corruption?

    • N
      0 / 1

      176. Commitment to ethical conduct and prohibition of corruption applies to all suppliers?

    • N
      0 / 2

      177. Progress on commitment to ethical conduct and prohibition of corruption?

    • N
      0 / 1

      178. Disclosure of the company's management approach to tax and payments to governments?

    • P
      0.5 / 1

      179. Whistleblowing procedure?

      The company has a whistleblowing policy, but the procedure is not detailed.

    • P
      0.5 / 1

      180. Own grievance or complaints system open to all stakeholders?

      There is a grievance system for workers and local communities, but no clear definition and description of how this works in practice.

    • N
      0 / 1

      181. Details of complaints and grievances disclosed?

Media monitor: Jaya Tiasa Holdings Bhd

SPOTT gathers reports and stories from global media sources, covering specific company activities related to the assessment indicator categories. ZSL does not assess the validity of these reports.

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Scoring criteria: Jaya Tiasa Holdings Bhd

Scoring criteria guide how ZSL conducts SPOTT assessments and allocates scores to ensure a fair and consistent approach, setting the expectations for companies on how they should publish ESG data. The full palm oil indicator framework contains 181 indicators across 10 categories, aligned with corporate reporting initiatives.

SPOTT is a ZSL initiative.
Zoological Society of London (ZSL)