Indofood Agri Resources Ltd

1. Sustainable palm oil policy or commitment for all its operations?

The company has published a sustainable palm oil policy which covers all palm oil operations.

2. Sustainable palm oil policy or commitment applies to all suppliers?

The company has published a sustainable palm oil policy which applies to all suppliers.

3. High-level position of responsibility for sustainability?

The company has a sustainability think tank (STT) led by the CEO and comprises Executive Directors and Chief Operating Officers responsible for sustainability. However, the CEO is among the board members.

4. One or more members within the board of the company have responsibility for sustainability?

The company states that the board is responsible for the overall management and oversight of sustainability governance.

5. Reports gender balance of senior management team?

57 (13.34%) - The company reports that it has 57 (13.34%) women in manager and senior manager positions. However, it does not provide a separate figure for senior managers only.

6. Reports gender balance of board members?

0 (0%) - The company has all-male board members. However, gender balance was not directly reported, but calculated from photos and biographies of directors.

7. Member of multiple industry schemes or other external initiatives to reduce negative environmental or social outcomes associated with palm oil production?

8. Collaboration with stakeholders to reduce negative environmental or social outcomes associated with palm oil production?

The company collaborated with the Ministry of Environment and Forestry, the military, police, and local governments to conduct 44 fire control training sessions across 55 estates and mills in 2024. It also implemented hotspot mobile mapping systems and partially automated satellite monitoring to enhance the efficiency of its fire risk response.

9. Sustainability report published within last two years?

The company has published its latest sustainability report for 2024.

10. Reports through standardised reporting systems?

The company publishes a GRI content index report which states that the Sustainability Report 2024 has been prepared in accordance with GRI 1: Foundation 2021.

11. Climate risks assessment available?

[Externally verified] The company reports climate-related risks, including the actual and potential impacts of climate change on the company, as well as the metrics, targets, and processes used to assess or manage these risks, along with associated responsibilities. The information is externally verified.

12. Lists countries and operations?

All of the company's operations (plantations, mills, crushers, and refineries) are located in Indonesia.

13. Lists countries sourcing from?

14. Total land area managed/controlled for oil palm (ha)?

15. Total oil palm planted area (ha)?

332731 - The company reports that it has 241,208 ha of nucleus planted area and 91,523 ha of plasma planted area. However, the plasma planted area is the sum of the oil palm and rubber planted areas.

16. Scheme smallholders planted area (ha)?

91523 - The company reports scheme smallholder planted areas as 91,523 ha in 2024. However, the scheme planted area is the sum of the rubber and oil palm planted areas.

17. Unplanted area (areas designated for future planting) (ha)?

18. Conservation set-aside area, including HCV area (ha)?

24936 - The company reports its conservation set-aside area, including HCV areas as 24,936 ha in 2024.

19. Maps of estates/management units?

The company has published a static map for its estates. However, it is not georeferenced and does not include coordinates or show estate boundaries.

20. Maps of all scheme smallholders?

21. Maps of all third-party supplying plantations?

22. Number of company-owned mills?

27 - The company reports that it has 27 mills.

23. Names and locations of company-owned mills?

The company has published a static map for its mills. However, the map is not georeferenced and does not include coordinates or show estate boundaries.

24. Number (or percentage) of company-owned mills that source from company-owned operations and third parties?

The company reports that all mill sources from its own nucleus and plasma estates.

25. Reports total volumes (or percentages) sourced by company-owned mills that come from company-owned operations and third-parties?

The company reports that 100% of FFB sourced by mills comes from its own operations.

26. Number of third party supplying mills?

8 - The company reports that eight third-party mills supply CPO to its refineries.

27. Names and locations of all third-party supplying mills?

28. Number (or percentage) of third party supplying mills that source from their own plantations and third party plantations?

29. Reports total volume (or percentages) sourced from third-party supplying mills that come from the supplying mills' own operations and third parties?

30. Total volume (or percentage) sourced for refineries that comes from intermediary traders and/or refiners rather than directly from mills?

This indicator is disabled as the company sources only directly from mills.

31. Time-bound commitment to achieve 100% traceability to mill level?

The company has already achieved 100% traceability to mill level.

32. Percentage of supply traceable to mill level?

The company reports that 100% of the supply is traceable to the mill level.

33. Time-bound commitment to achieve 100% traceability to plantation level?

The company reports that it has already achieved 100% traceability to plantation level for its mills. However, it does not report a time-bound target for 100% traceability to the plantation level for its refineries.

34. Percentage of fresh fruit bunches (FFB) supply to own mills traceable to plantation level?

The company reports that 100% of the FFB supply to its own mills is traceable to the plantation level.

35. Percentage of supply from third-party mills traceable to plantation level?

36. Publishes traceability data at refinery level?

The company reports that supply to refineries is 100% traceable to the mill level. However, it does not report for each refinery, and traceability to the plantation level is not reported.

37. Publishes traceability data at crusher level?

The company reports that 100% of PK processed in kernel crushers is traceable to the plantation level. However, the information is not externally verified.

38. Member of the Roundtable on Sustainable Palm Oil (RSPO)?

The company reports that it withdrew from the RSPO in February 2019.

39. RSPO-certified within three years of joining the RSPO or by November 2010, for companies joining prior to finalisation of the RSPO certification systems in November 2007?

40. Submitted most recent RSPO Annual Communication of Progress (ACOP)?

41. Percentage of area (ha) RSPO-certified?

42. Percentage of mills RSPO-certified?

43. Time-bound plan for achieving 100% RSPO certification of estates and mills within 5 years?

44. Time-bound plan for achieving 100% RSPO certification of all palm product processing facilities within 5 years?

45. Percentage of scheme smallholders (ha) RSPO-certified?

46. Time-bound plan for achieving 100% RSPO certification of scheme/associated smallholders and outgrowers within 5 years or target already achieved?

47. Percentage of FFB supply (tonnes) from independent smallholders/outgrowers/third-party FFB suppliers that is RSPO-certified?

48. Percentage of all palm oil and oil palm products handled/traded/processed (tonnes) that is RSPO-certified?

49. Sells RSPO-certified palm oil through Segregated or Identity Preserved supply chains?

50. Processes/trades RSPO-certified palm oil through Segregated or Identity Preserved supply chains?

51. Indonesia Sustainable Palm Oil (ISPO) certified (100%)?

The company reports that 89% of its estates and 22 out of 27 mills are ISPO certified. However, it does not publish its certificates.

52. Malaysia Sustainable Palm Oil (MSPO) certified?

This indicator is disabled as the company does not operate in Malaysia.

53. Certified under voluntary sustainability certification scheme (e.g. ISCC, SAS, RSB)?

[Externally verified] The company's subsidiary (PT Salim Ivomas Pratama Tbk (SIMP)) has an ISCC certificate.

54. Commitment to zero conversion of natural ecosystems?

The company reports a general statement for the protection of the ecosystem. However, no commitment to zero conversion of natural ecosystems is reported.

55. Commitment to zero conversion of natural ecosystems applies to all suppliers?

56. Commitment to zero deforestation?

The company commits to no deforestation and the conservation of HCV and HCS areas. However, the commitment is made after 1 Jan 2020.

57. Commitment to zero deforestation applies to all suppliers?

The company commits all suppliers to no deforestation and the conservation of HCV and HCS areas. However, the commitment is made after 1 Jan 2020.

58. Criteria and cut-off date for defining deforestation and/or ecosystem conversion?

The company commits to protect primary forests and HCV areas against deforestation. However, no cut-off date was specified.

59. Criteria and cut-off date for defining deforestation and/or ecosystem conversion in supplier operations?

60. Cross-commodity zero deforestation commitment?

The company commits to no deforestation and the conservation of HCV and HCS areas. However, the commitment is made after 1 Jan 2020.

61. Cross-commodity zero deforestation commitment applies to all suppliers?

The company commits all suppliers to no deforestation and the conservation of HCV and HCS areas. However, the commitment is made after 1 Jan 2020.

62. Target date to achieve zero deforestation?

63. Target date to achieve zero deforestation in supplier operations?

64. Evidence of monitoring deforestation and/or ecosystem conversion?

The company reports that it has an HCV management and rehabilitation plan assessed and accredited by licensed assessors across all sites. It also conducts annual audits to ensure that all plantations, including plasma smallholders and suppliers, comply with its sustainable agriculture policy. However, the monitoring and auditing process is unclear.

65. Evidence of monitoring deforestation and/or ecosystem conversion in supplier operations?

The company reports that it conducts an annual audit to ensure that all plantations, including plasma smallholders and suppliers, comply with its sustainable agriculture policy, which includes commitments to no deforestation, protection of HCV, HCS areas, and no planting on peat. However, the monitoring and auditing process is unclear.

66. Amount of deforestation and/or ecosystem conversion recorded in own operations since cut-off date?

0 - The company reports zero deforestation in 2021, but no figures are provided for 2024. However, no cut-off date for deforestation is specified. The information is between two and five years old.

67. Amount of deforestation and/or ecosystem conversion recorded in supplier operations since cut-off date?

68. Commitment to restoration of deforestation/conversion in own operations since cut-off date?

69. Commitment to restoration of deforestation/conversion in supplier operations since cut-off date?

70. Implementing a landscape or jurisdictional level approach?

The company has initiated a habitat rehabilitation project, in collaboration with universities and the government, to conserve the protected Bekantan (Proboscis) monkey within an existing concession area. It has also participated in a national wildlife inventory exercise with the Ministry of Environment and Forestry by installing camera traps to monitor the disruption caused to wildlife, specifically leopards, monkeys and squirrels.

71. Biodiversity policy?

The company reports a commitment to protecting biodiversity, however, it does not have a policy or a time-bound target.

72. Biodiversity policy applies to all suppliers?

73. Identified species of conservation concern, referencing international or national system of species classification?

The company has identified several species of conservation concern, such as Black-winged Kite, Crested Serpent Eagle, Black Baza, White-chested Babbler, and Red Muntjac, with reference to the IUCN.

74. Examples of species and/or habitat conservation management?

The company has implemented HCV management and rehabilitation plans across all sites to protect habitats for rare, threatened, and endangered (RTE) species. It has installed warning signs and boundary pits to prevent logging, burning, and poaching in HCV areas. Additionally, a trained team of HCV personnel actively manages and monitors these areas monthly through patrols.

75. Commitment to no hunting or only sustainable hunting of species?

The company commits to no hunting of all species in its operations.

76. Commitment to no hunting or only sustainable hunting of species applies to all suppliers?

The company commits all suppliers to no hunting of all species in their operations.

77. Commitment to conduct High Conservation Value (HCV) assessments?

The company commits to conduct HCV assessments.

78. Commitment to conduct High Conservation Value (HCV) assessments applies to all suppliers?

The company commits all suppliers to conduct HCV assessments.

79. High Conservation Value (HCV) assessments for planting undertaken prior to January 2015, and associated management and monitoring plans?

80. High Conservation Value (HCV) assessments for all estates planted/planned planting since January 2015?

The company reports that its HCV management plans have been assessed and approved by accredited assessors and implemented across all sites. However, no HCV management plan could be found.

81. High Conservation Value (HCV) or combined HCV/HCS management and monitoring plans for all estates planted/planned planting since January 2015?

82. Commitment to only use licensed High Conservation Value (HCV) assessors accredited by the HCV Resource Network's Assessor Licensing Scheme (ALS)?

The company commits to only use licensed HCV assessors accredited by the HCV Resource Network's ALS.

83. Commitment to only use licensed High Conservation Value (HCV) assessors accredited by the HCV Resource Network's Assessor Licensing Scheme (ALS) applies to all suppliers?

The company commits all suppliers to only use licensed HCV assessors accredited by the HCV Resource Network's ALS.

84. Satisfactory review of all High Conservation Value (HCV) assessments undertaken since January 2015 by the HCV ALS Quality Panel?

85. Commitment to the High Carbon Stock (HCS) Approach?

The company commits to apply the HCS Approach, as defined by the HCS Approach Toolkit.

86. Commitment to the High Carbon Stock (HCS) Approach applies to all suppliers?

The company commits all suppliers to apply the HCS Approach, as defined by the HCS Approach Toolkit.

87. High Carbon Stock (HCS) assessments available?

88. Peer review of all High Carbon Stock (HCS) assessments undertaken since April 2015 by the HCSA Quality Assurance Process?

89. Commitment to conduct social and environmental impact assessments (SEIAs)?

The company commits to conduct social and environmental impact assessments.

90. Commitment to conduct social and environmental impact assessments (SEIAs) applies to all suppliers?

The company commits all suppliers to conduct social and environmental impact assessments.

91. Social and environmental impact assessments (SEIAs) available, and associated management and monitoring plans?

92. Commitment to no planting on peat of any depth?

The company commits to no planting on peat of any depth.

93. Commitment to no planting on peat of any depth applies to all suppliers?

The company commits all suppliers to no planting on peat of any depth.

94. Landbank or planted area on peat (ha)?

0 (0%) - The company reports that some of its estates are located in peat areas. However, no area figure is reported.

95. Implementation of commitment to no planting on peat of any depth?

The company reports that it has not undertaken any new planting on peatland since 2013, however, it does not report figures for its landbank on peat.

96. Commitment to best management practices for soils and peat?

The company commits to best management practices for soils and peat.

97. Commitment to best management practices for soils and peat applies to all suppliers?

The company commits all suppliers to best management practices for soils and peat.

98. Evidence of best management practices for soils and peat?

The company reports implementing best management practices for soils and peat, including peat subsidence monitoring, GIS remote sensing, and 3D flood risk modelling to track water levels. It has also carried out hydrographic and topographic mapping of peatland areas, utilised compost made from POME and organic matter, applied fertilisers based on soil productivity and tree age, and used leguminous cover crops and EFBs to improve soil health.

99. Commitment to zero burning?

The company commits to no burning.

100. Commitment to zero burning applies to all suppliers?

The company commits all suppliers to no burning.

101. Evidence of fire monitoring and management?

The company reports that it uses satellite imagery from NOAA and NASA, integrated with concession maps to identify fire hotspots. In 2024, it implemented a mobile hotspot mapping system across all estates, conducted 44 fire control training sessions across 55 estates and mills, engaged 117 local villages and 17 smallholders, and constructed six fire towers, a total of 228 across all estates.

102. Details/number of hotspots/fires in company estates?

The company reports a total of 1,861 hotspot notifications, resulting in 105 fire incidents, with only 14 occurring within its estates. Data as of 2024.

103. Details/number of hotspots/fires within surrounding landscape/smallholders?

104. Time-bound commitment to reduce absolute greenhouse gas (GHG) emissions?

105. Time-bound commitment to reduce greenhouse gas (GHG) emissions intensity?

The company reports year-on-year GHG emissions reduction targets per tonne of palm product. However, the target does not include baseline or scope 1 and scope 2 emissions.

106. Absolute GHG emissions?

1314000 - The company reports total emissions of 1,314,000 tCO2e in 2024. However, the figure is not specific to palm oil but covers the whole scope of the company's operation.

107. GHG emissions intensity?

1.5 - The company reports a total emissions intensity of 1.50 tCO2e per tonne of palm product in 2024.

108. GHG emissions from land use change in company's own operations (scope 1)?

The company reports emissions from land conversion as 0.22 tCO2e/tonnes in 2024, However, the figure is not specific to palm oil but covers the whole scope of the company's operation.

109. GHG emissions from land use change in supplier operations (scope 3)?

110. Progress towards commitment to reduce absolute GHG emissions?

The company reports a decrease in total emissions from 2023 (1,407 tCO2e) to 2024 (1,314 tCO2e). However, the figure is not specific to palm oil but covers the whole scope of the company's operation.

111. Progress towards commitment to reduce GHG emissions intensity?

The company reports a decrease in GHG emission intensity from 2023 (1.59 tCO2e/tonnes) to 2024 (1.50 tCO2e/tonnes).

112. Methodology used to calculate GHG emissions?

The company uses the ISPO GHG calculation methodology to calculate GHG emissions.

113. Percentage of mills with methane capture (100%)?

The company reports that it has installed methane capture at three of its 27 mills.

114. Time-bound commitment to improve water use intensity?

The company commits to reduce water intensity by 3.5% by the year 2025 from 2020 baseline.

115. Water use intensity?

0.36 - The company reports a water use intensity of 1.00 m3 per tonne of FFB processed for mills and as 0.36 m3 per tonne of material produced for refineries in 2024. However, the figures cover data from only 27 out of 27 mills and five out of six refineries.

116. Progress towards commitment on water use intensity?

The company reports a one percent improvement in water intensity for mills and a two percent reduction for refineries in 2024 compared to 2023. However, the figures cover data from only 27 out of 27 mills and five out of six refineries.

117. Time-bound commitment to improve water quality (BOD and COD)?

The company reports that it monitors BOD and COD levels to be in line with government limits, but does not make a clear commitment.

118. Progress towards commitment on water quality (BOD and COD)?

The company reports improved figures for BOD and COD levels of mills, however, BOD levels at refineries remained constant levels from 2023 to 2024. It also reports that the maximum limit is set by government regulation.

119. Treatment of palm oil mill effluent (POME)?

The company reports that the generated POME is managed in compliance with regulatory controls.

120. Treatment of palm oil refinery effluent (PORE)?

The company states that its effluent quality consistently meets regulatory standards, with all refinery effluents directed to wastewater treatment plants before being discharged into water courses or municipal sewers systems.

121. Commitment to protect natural waterways through buffer zones?

The company commits to protect natural waterways through buffer zones.

122. Implementation of commitment to protect natural waterways through buffer zones?

The company reports that it has established buffer zones to minimise the impact of its operations on conservation areas.

123. Commitment to minimise the use of chemicals, including pesticides and chemical fertilisers?

The company commits to minimise the use of chemical fertilisers and pesticides.

124. Commitment to minimise the use of chemicals, including pesticides and chemical fertilisers, applies to all suppliers?

The company commits all suppliers to minimise the use of chemical fertilisers and pesticides.

125. Commitment to no use of paraquat?

The company commits to not use paraquat.

126. Commitment to no use of paraquat applies to all suppliers?

The company commits all suppliers to not use paraquat.

127. Commitment to no use of World Health Organisation (WHO) Class 1A and 1B pesticides?

The company commits to not use World Health Organisation (WHO) Class 1A and 1B pesticides.

128. Commitment to no use of World Health Organisation (WHO) Class 1A and 1B pesticides applies to all suppliers?

The company commits all suppliers to not use World Health Organisation (WHO) Class 1A and 1B pesticides.

129. Commitment to no use of chemicals listed under the Stockholm Convention and Rotterdam Convention?

The company commits to not use Stockholm and Rotterdam Convention chemicals.

130. Commitment to no use of chemicals listed under the Stockholm Convention and Rotterdam Convention applies to all suppliers?

The company commits suppliers to not use Stockholm and Rotterdam Convention chemicals.

131. Chemical usage per ha or list of chemicals used?

The company reports organic and inorganic fertiliser and pesticide usage in thousand tonnes. However, the figures only cover some ISPO audited estates and are not specific to palm oil operations.

132. Implementation of commitment to minimise inorganic fertiliser use?

The company reports inorganic fertiliser usage of 77.3 (000 tonnes) for 2023 and 47.3 (000 tonnes) for 2024. The reported figure shows a decrease in fertiliser usage and figures only cover some ISPO audited estates and are not specific to palm oil operations.

133. Integrated Pest Management (IPM) approach?

The company reports that it has implemented integrated pest management practices, including the use of biopesticides such as Trichoderma and Cordyceps, rearing barn owls to control rat populations, planting leguminous cover crops to suppress weeds, promoting natural habitats for predators, and using pathogens such as viruses and fungi to control leaf-eating insects.

134. Waste management system in place to avoid negative impacts?

The company reports that all sites operate waste management systems in compliance with Indonesian regulations, guided by PROPER and ISO 14001 standards. It also reports that, in 2024, 67% of non-hazardous waste was recycled, while the remaining 33% was sent to landfill.

135. Commitment to human rights?

The company commits to the Universal Declaration of Human Rights.

136. Commitment to human rights applies to all suppliers?

The company commits suppliers to the Universal Declaration of Human Rights.

137. Progress on human rights commitment?

The company conducted human rights risk assessments of all of its ISPO-certified units in 2024. It also provides human rights training to security officers through its training centre, in partnership with military commando units and local police.

138. Commitment to respect Indigenous Peoples' and local communities' rights?

The company commits to respect indigenous and local communities' rights. However, it does not refer to the UN Declaration or the ILO Conventions.

139. Commitment to respect Indigenous Peoples' and local communities' rights applies to all suppliers?

The company's commitment to respecting indigenous and local communities rights applies to all suppliers. However, it does not refer to the UN Declaration or the ILO Conventions.

140. Commitment to respect legal and customary land tenure rights?

The company commits to respect legal land tenure rights in relation to FPIC.

141. Commitment to respect legal and customary land rights applies to all suppliers?

The company commits suppliers to respect legal land tenure rights in relation to FPIC.

142. Commitment to free, prior and informed consent (FPIC)?

The company commits to respect FPIC.

143. Commitment to free, prior and informed consent (FPIC) applies to all suppliers?

The company commits all suppliers to respect FPIC.

144. Details of free, prior and informed consent (FPIC) process available?

The company reports that it has FPIC policies and processes that enable it to work with communities and governments on land tenure and rights. However, no further information could be found.

145. Examples of local stakeholder engagement to prevent conflicts?

146. Details of process for addressing land conflicts available?

147. Supports the inclusion of women across palm oil operations, including addressing barriers faced?

The company reports a commitment to upholding the principle of equal opportunity and supporting the inclusion of women across its operations. It provides maternity and menstrual leave to all female employees but does not specify the barriers it is addressing.

148. Commitment to mitigate impacts on food security?

The company commits to ensure food security for local communities through assisting with crop diversification.

149. Progress on commitment to mitigate impacts on food security?

The company reports that it supports local communities through crop diversification which helps generate income and increases food security. No details on activities are reported.

150. Commitment to provide essential community services and facilities?

The company commits to provide essential community services and facilities.

151. Progress on commitment to provide essential community services and facilities?

The company reports that it provides essential community services and facilities such as in healthcare it operates 175 medical clinics, 168 Posyandu centres, and 24 ambulances across its estates, staffed by 208 midwives and nurses, and 39 doctors. It has also established 19 Rumah Pintar facilities, and provides books, learning materials, and computer workstations in its communities.

152. Commitment to provide business/work opportunities for local communities?

The company reports that it provides employment opportunities for local communities. However, the commitment is unclear.

153. Commitment to Fundamental ILO Conventions or Free and Fair Labour Principles?

The company refers to nine ILO Conventions.

154. Commitment to Fundamental ILO Conventions or Free and Fair Labour Principles applies to all suppliers?

The company commits all suppliers to eight ILO Conventions.

155. Progress on commitment to respect all workers' rights?

156. Commitment to eliminate gender related discrimination with regards to employment?

The company commits to prevent employment-related discrimination based on gender.

157. Commitment to eliminate gender related discrimination with regards to employment applies to all suppliers?

The company commits all suppliers to prevent employment-related discrimination based on gender.

158. Progress on commitment to eliminate gender related discrimination with regards to employment?

The company reports that it has gender committees, conducts training on gender equality, regularly undertakes initiatives to raise awareness of discrimination and harassment and provides channels for addressing concerns. It also reported no incidents of discrimination or harassment through its whistleblowing system or gender committees in 2024.

159. Percentage or number of temporary employees?

21568 (39.74%) - The company reports that it has a total of 21,568 (39.74%) non-permanent employees and seasonal workers across all operations. Data as of 2024.

160. Reports gender balance of employees?

9909 (18.25%) - The company reports that it has 9,909 (18.25%) women employees in 2024 across all operations.

161. Commitment to pay a living wage?

The company commits to pay a Living Wage to all workers.

162. Commitment to pay a living wage applies to all suppliers?

The company's commitment to pay a minimum wage applies to all suppliers. However, no information on living wages could be found.

163. Progress on commitment to pay a living wage?

The company has reported that workers are paid minimum wage through reporting legal minimum wages alongside minimum wages paid to employees. However, no information on living wages could be found.

164. Reporting of salary by gender?

165. Commitment to address occupational health and safety?

The company commits to address health and safety at work for all workers.

166. Commitment to address occupational health and safety applies to all suppliers?

The company commits all suppliers to address health and safety at work for all workers.

167. Provision of personal protective equipment and related training?

The company reports that it provides regular OHS training and daily safety briefings to emphasise the use of PPE and promote a safety-conscious mindset. It also implements SOPs for high-risk roles such as chemical sprayers, heavy equipment operators, and workers in potentially hazardous environments, and conducts annual health check-ups to ensure worker safety.

168. Time lost due to work-based injuries?

1.36 - The company reports a rate of recordable work-related injuries of 1.36 in 2024. Calculated as the number of work-related injuries x 1,000,000/total working hours across all operations.

169. Number of fatalities as a result of work-based accidents?

2 - The company has recorded two fatalities in 2024 across all operations.

170. Commitment to support smallholders?

The company has published a commitment to support smallholders.

171. Programme to support scheme smallholders?

The company supports smallholders through ISPO certification assistance, a Rejuvenation Scheme for replanting mature oil palm areas, and the provision of subsidised high-quality oil palm seeds. However, it is unclear what type of smallholders it includes.

172. Percentage of scheme smallholders involved in programme?

51 - The company reports that its Rejuvenation Scheme (Peremajaan Sawit Rakyat, PSR) helped 51 smallholders in replanting mature plantation areas across 123 ha. However, it is unclear what type of smallholders it includes and the information is two and five years old.

173. Programme to support independent smallholders?

The company supports smallholders through ISPO certification assistance, a Rejuvenation Scheme for replanting mature oil palm areas, and the provision of subsidised high-quality oil palm seeds. It also reports that it aims to support independent farmers in achieving ISPO certification by 2026, which includes providing free training and facilitating financial independence to address the associated costs. However, it is unclear what type of smallholders are included in the programme.

174. Percentage of independent smallholders/outgrowers involved in programme?

51 - The company reports that its Rejuvenation Scheme (Peremajaan Sawit Rakyat, PSR) helped 51 smallholders in replanting mature plantation areas across 123 ha. However, it is unclear what type of smallholders it includes and the information is two and five years old.

175. Process used to prioritise, assess and/or engage suppliers on compliance with company's policy and/or legal requirements?

The company reports that its plasma smallholders and third-party suppliers are audited annually against its Sustainable Agriculture Policy, with support provided for capacity building and mitigation plans. However, no clear process for assessment or engagement is reported.

176. Number or percentage of suppliers assessed and/or engaged on compliance with company's policy and/or legal requirements?

100% - The company reports that 100% of CPO volume from suppliers was in compliance with its Sustainable Agriculture Policy, however, the information is between two to five years old. In 2024, it reports that no sourcing from suppliers was disrupted due to reasons of non-compliance, however, the number or percentage of non-compliance is unclear.

177. Suspension or exclusion criteria for suppliers?

The company reports that it will cease sourcing from non-compliant suppliers, however, it does not clearly state the criteria for excluding suppliers, including steps that will be taken and timeframes for action.

178. Time-bound action plans (including Key Performance Indicators) for suppliers to be in compliance with palm oil sourcing commitments?

The company reports that 100% of CPO volume from suppliers is already in compliance with the Sustainable Agriculture Policy. It is not clear if this is through self-assessment.

179. Proportion of supply from suppliers that is verified as deforestation- and/or conversion-free (DCF)?

180. Time-bound plan to engage with all high risk mills within 3 years?

181. Programme to support high risk mills to become compliant with sourcing policies?

182. Regularly engages with a subset of high risk mills?

183. Procedures in place to assess all own and third party supplying palm oil mills for risk level?

184. Regularly assesses and categorises the risk level of all their own and third party supplying mills?

The company conducts annual risk assessments of its own mills and maintains a detailed database of all third-party suppliers to support traceability. However, it is unclear whether it regularly assesses and categorises the risk levels of third-party supplying mills.

185. Regularly reports the risk level of all own and third party supplying mills identified in its supply chain?

186. Commitment to ethical conduct and prohibition of corruption?

The company commits to ethical conduct and the prohibition of corruption.

187. Commitment to ethical conduct and prohibition of corruption applies to all suppliers?

The company commits all suppliers to ethical conduct and the prohibition of corruption.

188. Progress on commitment to ethical conduct and prohibition of corruption?

The company reports that it provides mandatory induction training to all new employees on its code of conduct which includes the prohibition of bribery and guidance on ethical conduct. It also ensures that all employees undergo annual anti-corruption training through its online platform.

189. Disclosure of the company's management approach to tax and payments to governments?

190. Whistleblowing procedure?

The company reports that it has a whistleblowing policy. However, no details are reported.

191. Own grievance or complaints system open to all stakeholders?

The company has a grievance-handling mechanism that is open to both internal and external stakeholders and provides a flowchart outlining the steps in the process.

192. Details of complaints and grievances disclosed?