Golden Agri Resources Ltd

1. Sustainable palm oil policy or commitment for all its operations?

The company has published a sustainable palm oil policy which covers all palm oil operations.

2. Sustainable palm oil policy or commitment applies to all suppliers?

The company has published a sustainable palm oil policy which applies to all suppliers.

3. High-level position of responsibility for sustainability?

The company has a Sustainability Committee (SC), chaired by Ms Jesslyne Widjaja, Corporate Strategy and Business Development Director, who oversees all matters related to responsible business. The SC comprises the senior leadership team from the upstream, downstream and corporate business units as well as the head and other staff members of the Sustainability Directorate.

4. One or more members within the board of the company have responsibility for sustainability?

The company reports that its board and senior management are fully involved in and support company's sustainability commitments under the GSEP. Also, the company's Sustainability Committee (SC) reports directly to Chairman and Chief Executive Officer of the Board of Directors.

5. Percentage or number of women in senior management team?

17.2% - The company reports that 17.2% of women were part of its senior management team in 2021.

6. Percentage or number of women board members?

12.5% - The company reports that 12.5% of women were part of its board of directors in 2021.

7. Member of multiple industry schemes or other external initiatives to reduce negative environmental or social outcomes associated with palm oil production?

[Externally verified] The company is a member of UNGC, TFA, HCS, HCVRN, Earthworm, GAA and NYDF.

8. Collaboration with stakeholders to reduce negative environmental or social outcomes associated with palm oil production?

The company reports multiple collaborations with stakeholders which include, participatory conservation planning with the community and community economic empowerment programmes, peat conservation and management programme, long-term fire prevention programmes with the community, orangutan conservation, and R&D programmes with international universities.

9. Sustainability report published within last two years?

Sustainability Report 2021 is published by the company.

10. Reports through standardised reporting systems?

The company's sustainability report has been prepared in accordance with GRI standards: Core option. The company has also submitted CDP questionnaires for forests, climate change and water security in 2022.

11. Verification report on compliance with POIG Charter, if a POIG member?

This indicator is disabled as the company is not a POIG member.

12. Climate risks assessment available?

The company has submitted a CDP Climate Change Questionnaire which is also published on the company's website. However, this questionnaire does not detail climate risks and states that the company plans to introduce a climate-related risk management process in the next two years.

13. Lists countries and operations?

Indonesia (plantations, mills, crushing facilities and refineries).

14. Lists countries sourcing from?

Indonesia.

15. Total land area managed/controlled for oil palm (ha)?

582633 - The company reports the total land area controlled for oil palm (ha) in its RSPO ACOP 2021.

16. Total oil palm planted area (ha)?

536013 - This figure includes both nucleus and plasma areas. Data as of December 2021.

17. Scheme smallholders planted area (ha)?

108960 - The company reports the total scheme smallholders planted area (ha) in its RSPO ACOP 2021.

18. Unplanted (areas designated for future planting) (ha)?

0 - The company reports the unplanted area as '0 ha' in its RSPO ACOP 2021.

19. Conservation set-aside area, including HCV area (ha)?

79978 - The company reports that the total land designated and managed as HCV areas is 66,385 ha and the other conservation land set aside is 13,593 ha.

20. Maps of estates/management units?

The company has submitted the updated estate location concession maps to the RSPO.

21. Maps of scheme smallholders?

22. Names and locations of all third-party supplying plantations?

23. Number of company-owned mills?

47 - The company reports that it owns 47 mills in its 2021 ACOP.

24. Names and locations of company-owned mills?

The names and locations of all company-owned mills are available on the company website.

25. Number (or percentage) of company-owned mills that source from company-owned operations and third parties?

The company reports the sourcing information for all of its mills on its website.

26. Reports total volumes (or percentages) sourced by company-owned mills that come from company-owned operations and third-parties?

The company reports the percentage of FFB sourced for each mill, broken down across the following three categories: GAR owned estates, GAR plasma smallholders, and third-party suppliers.

27. Number of third party supplying mills?

353 - The company reports that its procurement comprises crude palm oil (CPO) and palm kernel (PK) for its downstream business in Indonesia. In 2021, these raw materials were sourced from 353 third-party mills and 49 GAR-owned mills in Indonesia.

28. Names and locations of all third-party supplying mills?

The names and coordinates of all supplier mills are provided on the company's website and can be accessed by clicking on the links in the map.

29. Number (or percentage) of third party supplying mills that source from their own plantations and third party plantations?

The company reports the % of supplier mills that source from own and third party plantations.

30. Reports total volume (or percentages) sourced from third-party supplying mills that come from the supplying mills' own operations and third parties?

The company reports the % volume of FFB for supplier mills coming from own and third party plantations.

31. Total volume (or percentage) sourced for refineries that comes from intermediary traders and/or refiners rather than directly from mills?

This indicator is disabled as the company sources only directly from mills.

32. Time-bound commitment to achieve 100% traceability to mill level?

The company has already achieved 100% traceability to mill level in December 2015.

33. Percentage of supply traceable to mill level?

The company reports that it achieved 100% traceability to palm oil mills in 2015. Also, many of the company's refineries and crushing facilities have RSPO SCC under SG and IP.

34. Time-bound commitment to achieve 100% traceability to plantation level?

The company had a time-bound plan to achieve 100% traceability to plantations by 2020, however this target could not be met due to the global pandemic which affected some of company's suppliers' ability to carry out fieldwork. The remaining suppliers are expected to complete their mapping in the coming months (as of June 2020).

35. Percentage of fresh fruit bunches (FFB) supply to own mills traceable to plantation level?

The company achieved 100% traceability to the plantation for company-owned mills in 2017. Also, some of the company's mills have Identity Preserved certification.

36. Percentage of supply from third-party mills traceable to plantation level?

The company reports that as of December 2021, it has achieved 95 % TTP for its entire palm supply chain.

37. Publishes traceability data at refinery level?

The company publishes traceability data at facility level on its website. However, the information reported is not externally verified.

38. Publishes traceability data at crusher level?

The company publishes traceability data at facility level on its website. However, the information reported is not externally verified.

39. Member of the Roundtable on Sustainable Palm Oil (RSPO)?

[Externally verified] 2005 - The company is a Roundtable on Sustainable Palm Oil (RSPO) member since 2005.

40. RSPO-certified within three years of joining the RSPO or by November 2010, for companies joining prior to finalisation of the RSPO certification systems in November 2007?

[Externally verified] 2011 - The company became an RSPO member in 2005 and achieved its first RSPO P&C certification in 2011.

41. Submitted most recent RSPO Annual Communication of Progress (ACOP)?

The company has submitted its 2021 RSPO ACOP.

42. Percentage of area (ha) RSPO-certified?

[Externally verified] 46.68% - Information is reported in RSPO ACOP 2021.

43. Percentage of mills RSPO-certified?

[Externally verified] 61.22% - The company has a total of 49 mills, out of which 30 mills are RSPO certified.

44. Time-bound plan for achieving 100% RSPO certification of estates and mills within 5 years?

2025 - The company commits to achieving 100% RSPO certification of estates and mills by 2025. This is within 5 years.

45. Time-bound plan for achieving 100% RSPO certification of all palm product processing facilities within 5 years?

2017 - The company reports to have achieved100% RSPO certification of all palm product processing facilities in 2017.

46. Percentage of scheme smallholders (ha) RSPO-certified?

[Externally verified] 48.02% - The company reports 48.02% of land under scheme smallholders to be RSPO certified.

47. Time-bound plan for achieving 100% RSPO certification of scheme/associated smallholders and outgrowers within 5 years or target already achieved?

2025 - The company commits to achieving 100% RSPO certification of scheme/associated smallholders and outgrowers by 2025. This is within 5 years.

48. Percentage of FFB supply (tonnes) from independent smallholders/outgrowers/third-party FFB suppliers that is RSPO-certified?

49. Percentage of all palm oil and oil palm products handled/traded/processed (tonnes) that is RSPO-certified?

[Externally verified] 9.59% - The company reports 9.59% of palm oil and palm products handled/traded/processed (tonnes) as RSPO-certified.

50. Sells RSPO-certified palm oil through Segregated or Identity Preserved supply chains?

[Externally verified] Total CSPO,CSPK sold is reported as 1,622,199 tonnes. Certified CSPO, CSPK sold under IP is reported as 457,800 tonnes.

51. Processes/trades RSPO-certified palm oil through Segregated or Identity Preserved supply chains?

[Externally verified] Segregated.

52. Indonesia Sustainable Palm Oil (ISPO) certified (100%)?

The company reports that over 241,000 hectares of plantations and 36 mills have received ISPO certification as of December 2021. However, the information is not externally verified.

53. Malaysia Sustainable Palm Oil (MSPO) certified?

This indicator is disabled as the company does not operate in Malaysia.

54. Certified under voluntary sustainability certification scheme (e.g. ISCC, SAS, RSB)?

[Externally verified] ISCC.

55. Commitment to zero conversion of natural ecosystems?

56. Commitment to zero deforestation?

The company commits to zero deforestation.

57. Commitment to zero deforestation applies to all suppliers?

The company commits all suppliers to zero deforestation.

58. Criteria and cut-off date for defining deforestation?

The company defines deforestation as the removal of HCV and HCS areas and specifies any deforestation/conversion past 2015 will not be accepted.

59. Criteria and cut-off date for defining deforestation in supplier operations?

The company defines deforestation for suppliers as the removal of HCV and HCS areas and specifies any deforestation/conversion past 2015 will not be accepted in supplier operations.

60. Evidence of monitoring deforestation and/or ecosystem conversion?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company also reports that since 2017, it is using satellite-based monitoring and radar technology change alerts; baseline mapping updates; and ground verification & reporting. The company, together with nine other major palm oil producers and buyers, is supporting and funding the development of a new radar-based forest monitoring system known as Radar Alerts for Detecting Deforestation (RADD). However, the company's own reporting does not report information on the extent of the area monitored.

61. Evidence of monitoring deforestation and/or ecosystem conversion in supplier operations?

The company is working with Satelligence to deliver near real-time deforestation risk monitoring of its palm oil concessions and supply chain, covering all of Indonesia. However, the information reported is not externally verified.

62. Amount of deforestation and/or ecosystem conversion recorded in own operations since cut-off date?

0 - The company reported no conversion of natural ecosystems in 2021. Figures for conversion since the company's cut-off date could not be found.

63. Amount of deforestation and/or ecosystem conversion recorded in supplier operations since cut-off date?

Some figures are available in the company's grievance list, however, figures are not clear for all logged grievances.

64. Commitment to restoration of deforestation/conversion?

65. Commitment to restoration of deforestation/conversion applies to all suppliers?

66. Implementing a landscape or jurisdictional level approach?

The company reports that through its landscape approach and work with the local community and suppliers, it currently supports, directly and indirectly, the conservation of over 240,000 hectares of forest. It also supports the Landscape Program in Siak Pelalawan District, Riau Province, Indonesia (SPLP) and Aceh Tamiang and Southern Aceh Landscape Program. However, the information reported is not externally verified.

67. Biodiversity policy?

68. Biodiversity policy applies to all suppliers?

69. Identified species of conservation concern, referencing international or national system of species classification?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company has also identified the species of conservation concern, referencing international and national systems of species classification (IUCN, CITES and national regulations).

70. Examples of species and/or habitat conservation management?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company also reports multiple examples of species and habitat conservation management on its website and its latest sustainability report.

71. Commitment to no hunting or only sustainable hunting of species?

The company commits to no hunting of all species in its operations.

72. Commitment to no hunting or only sustainable hunting of species applies to all suppliers?

The company commits all suppliers to no hunting of all species in their operations.

73. Commitment to conduct High Conservation Value (HCV) assessments?

The company commits under the RSPO New Planting Procedures (NPP) as an RSPO member reporting as a grower. The company also reports its own commitment to conduct High Conservation Value (HCV) assessments.

74. Commitment to conduct High Conservation Value (HCV) assessments applies to all suppliers?

The company commits all suppliers to conduct HCV assessments.

75. High Conservation Value (HCV) assessments for planting undertaken prior to January 2015, and associated management and monitoring plans?

[Externally verified] The following HCV assessments and their associated management and monitoring plans are publicly available: PT Buana Artha Sejahtera, PT Aditunggal Mahajaya, PT Agrokarya Primalestari, PT Mitrakarya Agroindo, PT Agrolestari Sentosa, PT Buana Adhitama, PT Binasawit Abadi Pratama, PT Cahaya Nusa Gemilang, PT Agrolestari Mandiri, PT Bangun Nusa Mandiri, PT Persada Graha Mandiri, PT Paramitra Internusa Pratama, PT Kartika Prima Cipta, PT Kencana Graha Permai, PT Tapian Nadenggan, PT Kresna Duta Agroindo, PT Bumi Sawit Permai, PT Satya Kisma Usaha.

76. High Conservation Value (HCV) assessments for all estates planted since January 2015?

[Externally verified] The HCV assessment of 'Scheme Smallholders of PT. PIP- Koperasi Kelapa Sawit Mitra Puyang Gana' is publicly available.

77. High Conservation Value (HCV) management and monitoring plans for all estates planted since January 2015?

[Externally verified] The HCV management and monitoring plan of 'Scheme Smallholders of PT. PIP- Koperasi Kelapa Sawit Mitra Puyang Gana' is publicly available.

78. Commitment to only use licensed High Conservation Value (HCV) assessors accredited by the HCV Resource Network's Assessor Licensing Scheme (ALS)?

The company commits under the RSPO New Planting Procedures (NPP) as an RSPO member reporting as a grower.

79. Commitment to only use licensed High Conservation Value (HCV) assessors accredited by the HCV Resource Network's Assessor Licensing Scheme (ALS) applies to all suppliers?

The company commits its suppliers to use credible HCV assessors, however, does not explicitly mention ALS.

80. Satisfactory review of all High Conservation Value (HCV) assessments undertaken since January 2015 by the HCV ALS Quality Panel?

81. Commitment to the High Carbon Stock (HCS) Approach?

The company commits under the RSPO New Planting Procedures (NPP) as an RSPO member reporting as a grower. The company also reports its own commitment to the High Carbon Stock (HCS) Approach.

82. Commitment to the High Carbon Stock (HCS) Approach applies to all suppliers?

The company commits all suppliers to apply the HCS Approach, as defined by the HCS Approach Toolkit.

83. High Carbon Stock (HCS) assessments available?

[Externally verified] HCS assessments of PT. Djuandasawit Lestari (Smallholder), PT. Djuandasawit Lestari (Partnership Plantation), PT. Djuandasawit Lestari (Partnership Plantation), PT. Kresna Duta Agroindo (KDA), PT Tapian Nadenggan (Plasma), PT Bumi Sawit Permai (Lahat Regency), PT Bumi Sawit Permai (Muara Enim & Ogan Ilir), PT. Agrolestari Sentosa (ALS), PT. Cahaya Nusa Gemilang (CNG), PT. Paramitra Internusa Pratama (PIP), PT. Persada Graha Mandiri (PGM), PT. Kencana Graha Permai (KGP) are publicly available.

84. Peer review of all High Carbon Stock (HCS) assessments undertaken since April 2015 by the HCSA Quality Assurance Process?

[Externally verified] Peer review of only PT. Kencana Graha Permai (KGP), PT. Persada Graha Mandiri (PGM), PT. Paramitra Internusa Pratama (PIP), and PT. Cahaya Nusa Gemilang (CNG) is publicly available.

85. Commitment to conduct social and environmental impact assessments (SEIAs)?

The company commits under the RSPO New Planting Procedures (NPP) as an RSPO member reporting as a grower. The company also reports carrying out Environmental and Social Impact Assessments (EIA and SIA) at the site of its operations before any new developments.

86. Commitment to conduct social and environmental impact assessments (SEIAs) applies to all suppliers?

The company only commits its suppliers to conduct social impact assessments.

87. Social and environmental impact assessments (SEIAs) available, and associated management and monitoring plans?

[Externally verified] The following SEIAs are publicly available: PT Buana Artha Sejahtera, PT Aditunggal Mahajaya, PT Agrokarya Primalestari, PT Mitrakarya Agroindo, PT Agrolestari Sentosa, PT Buana Adhitama, PT Binasawit Abadi Pratama, PT Cahaya Nusa Gemilang, PT Agrolestari Mandiri, PT Bangun Nusa Mandiri, PT Persada Graha Mandiri, PT Paramitra Internusa Pratama, PT Kartika Prima Cipta, PT Kencana Graha Permai, PT Tapian Nadenggan, PT Kresna Duta Agroindo, PT Bumi Sawit Permai, PT Satya Kisma Usaha.

88. Commitment to no planting on peat of any depth?

The company commits under the RSPO New Planting Procedures (NPP) as an RSPO member reporting as a grower. The company also reports its own commitment to no planting on peat of any depth.

89. Commitment to no planting on peat of any depth applies to all suppliers?

The company commits all suppliers to no planting on peat of any depth.

90. Landbank or planted area on peat (ha)?

32808.3 (85%) - The company reports a total of 38,598 ha of landbank on peat of which 85% is planted and 15% is non-planted.

91. Implementation of commitment to no planting on peat of any depth?

92. Commitment to best management practices for soils and peat?

The company commits to best management practices for soils and peat.

93. Commitment to best management practices for soils and peat applies to all suppliers?

The company only commits its suppliers to adopt and implement best management practices for peatland areas.

94. Evidence of best management practices for soils and peat?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company also reports that it has SOPs which specify that the use of fertilisers should be tailored to the texture of the soil and its capacity for retaining nutrients. It also reports recycling palm fronds and other organic products to increase the fixing capacity of soils. For peat, the company reports to strictly enforce its no development on peat policy by mapping and demarcating the peat areas in its concessions and making sure that no development takes place in those areas.

95. Commitment to zero burning?

The company commits to no burning.

96. Commitment to zero burning applies to all suppliers?

The company commits all suppliers to no burning.

97. Evidence of fire monitoring and management?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company reports that all its estates have fire-fighting equipment and it has also trained more than 10,000 Emergency Response Team personnel, stationed across its plantations, ready to deploy at a moment's notice. However, information on how the company monitors and manages any reported fire is not reported.

98. Details/number of hotspots/fires in company estates?

The company provides 'Fire Incident Reports' of its concessions including smallholder areas for each month from 2016-2022. 113 fire hotspots were recorded in 2021 in the company operations.

99. Details/number of hotspots/fires within surrounding landscape/smallholders?

4 - The company reports a total of 4 fire hotspots in Desa Makmur Peduli Api (DMPA) Villages in 2021.

100. Time-bound commitment to reduce greenhouse gas (GHG) emissions intensity?

101. GHG emissions intensity?

The company reports the GHG emissions intensity for 2021 as 0.67 tCO2e/tonne CPO produced.

102. GHG emissions from land use change?

103. Progress towards commitment to reduce GHG emissions intensity?

The company's emission intensity has decreased in 2021 (0.67tCO2e/tonne CPO produced) as compared to 2020 (0.88 tCO2e/tonne CPO produced), however, the information reported is not externally verified.

104. Methodology used to calculate GHG emissions?

The company uses the ISO 14064-1:2006 standard to calculate GHG emissions.

105. Percentage of mills with methane capture (100%)?

The company reports seven mills with methane capture.

106. Time-bound commitment to improve water use intensity?

107. Water use intensity?

3.91 - The company reports the water consumption for 2021 as 3.91m3 per metric ton of CPO.

108. Progress towards commitment on water use intensity?

The company reports the water intensity for 2020 as 4.11m3 per metric ton of CPO and for 2021 as 3.91m3 per metric ton of CPO. The figures for 2021 show improvement as compared to figures reported in 2020. However, the information reported is not externally verified.

109. Time-bound commitment to improve water quality (BOD and COD)?

110. Progress towards commitment on water quality (BOD and COD)?

111. Treatment of palm oil mill effluent (POME)?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company also reports that POME is treated at its wastewater treatment pond to reduce acidity, Biological Oxygen Demand (BOD) & Chemical Oxygen Demand (COD) levels so that it becomes safe for use as an organic land fertiliser.

112. Treatment of palm oil refinery effluent (PORE)?

113. Commitment to protect natural waterways through buffer zones?

The company commits to protect natural waterways through buffer zones.

114. Implementation of commitment to protect natural waterways through buffer zones?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company also reports having revegetated 2,800 hectares of riparian zones across its areas in Indonesia to date. The company reports participating in the Riparian Ecosystem Restoration in Tropical Agriculture (RERTA) Project with Cambridge University.

115. Commitment to minimise the use of chemicals, including pesticides and chemical fertilisers?

The company commits to minimise the use of chemical fertilisers and pesticides.

116. Commitment to minimise the use of chemicals, including pesticides and chemical fertilisers, applies to all suppliers?

The company commits all suppliers to minimise the use of chemical fertilisers and pesticides.

117. Commitment to no use of paraquat?

The company commits to not using paraquat. The company reports that it stopped using paraquat in 2016.

118. Commitment to no use of paraquat applies to all suppliers?

The company commits all suppliers to not use paraquat.

119. Commitment to no use of World Health Organisation (WHO) Class 1A and 1B pesticides?

The company commits to only use World Health Organisation (WHO) Class 1A and 1B pesticides in exceptional circumstances.

120. Commitment to no use of World Health Organisation (WHO) Class 1A and 1B pesticides applies to all suppliers?

The company commits all suppliers to only use World Health Organisation (WHO) Class 1A and 1B pesticides in exceptional circumstances.

121. Commitment to no use of chemicals listed under the Stockholm Convention and Rotterdam Convention?

The company commits to only use Stockholm and Rotterdam Convention chemicals in exceptional circumstances.

122. Commitment to no use of chemicals listed under the Stockholm Convention and Rotterdam Convention applies to all suppliers?

The company commits suppliers to only use Stockholm and Rotterdam Convention chemicals in exceptional circumstances.

123. Chemical usage per ha or list of chemicals used?

The company provides a list of pesticides and bio-pesticides used per ha in 2021.

124. Implementation of commitment to minimise inorganic fertiliser use?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company also reports that in order to minimise the use of chemical pesticides, it is promoting the use of biopesticides to enhance the health condition of the soils and the palm trees. The company is also pursuing intensification of oil palm cultivation through a progressive implementation of precision agriculture. The amount of pesticides and biopesticides used in 2021 has also decreased as compared to 2020.

125. Integrated Pest Management (IPM) approach?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company also reports having adopted an Integrated Pest Management (IPM) approach, which combines cultural, mechanical, biological and chemical means to control pests while minimising economic, public health and environmental risks.

126. Waste management system in place to avoid negative impacts?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company also reports having a waste management system in place.

127. Commitment to human rights?

The company commits to the Universal Declaration of Human Rights.

128. Commitment to human rights applies to all suppliers?

The company commits suppliers to the Universal Declaration of Human Rights.

129. Progress on human rights commitment?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company also reports participating in the RSPO working groups on human rights.

130. Commitment to respect indigenous and local communities' rights?

The company reports its commitment to respect local communities and indigenous rights but the commitment is reported only in relation to FPIC.

131. Commitment to indigenous and local communities' rights applies to all suppliers?

The company commits its suppliers to respect local communities and indigenous rights but only in relation to FPIC.

132. Commitment to respect legal and customary land tenure rights?

The company commits to the FAO Voluntary Guidelines on the Responsible Governance of Tenure of Land, Fisheries and Forests in the Context of National Food Security.

133. Commitment to respect legal and customary land rights applies to all suppliers?

The company commits suppliers to the FAO Voluntary Guidelines on the Responsible Governance of Tenure of Land, Fisheries and Forests in the Context of National Food Security.

134. Commitment to free, prior and informed consent (FPIC)?

The company commits under the RSPO New Planting Procedures (NPP) as an RSPO member reporting as a grower. The company also reports its own commitment to FPIC.

135. Commitment to free, prior and informed consent (FPIC) applies to all suppliers?

The company commits all suppliers to respect FPIC.

136. Details of free, prior and informed consent (FPIC) process available?

The RSPO Principles and Criteria 2018 contain guidance and requirements on the process to conduct free, prior and informed consent (FPIC). Points have therefore been awarded on the basis of the company's commitments under the RSPO New Planting Procedures (NPP) as an RSPO member reporting as a grower. The company has also published its own procedure for the Implementation of Free, Prior, and Informed Consent (FPIC).

137. Examples of local stakeholder engagement to prevent conflicts?

The company reports that its conflict management system maps all conflicts related to its operations and develops action plans to address them. It incorporates transparent monitoring and reporting; the option for the local community and customary groups to access independent legal and technical advice; the ability for complainants to choose individuals or groups to support them or act as observers; as well as the option of a third-party mediator. The company has also published a guideline on participatory mapping and procedures for social conflict handling. However, the information reported is not externally verified.

138. Details of process for addressing land conflicts available?

The company has a 'Procedure for Social Conflict Handling' which covers land conflicts as well.

139. Supports the inclusion of women across palm oil operations, including addressing barriers faced?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company's own reporting has limited details on the inclusion of women across palm oil operations.

140. Commitment to mitigate impacts on food security?

The company commits to ensure food security for local communities.

141. Progress on commitment to mitigate impacts on food security?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company also reports having 'The Alternative Livelihood Programme' through which it approaches food security for communities under its Desa Makmur Peduli Api initiative. It typically assists communities in funding pilot plots and providing planting materials. It also helps train local farmers in good agricultural practices and provides ongoing support including access to experts in modern agriculture.

142. Commitment to provide essential community services and facilities?

The company commits to provide essential community services and facilities.

143. Progress on commitment to provide essential community services and facilities?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company also reports its own progress on its commitment to provide essential community services and facilities in its latest sustainability report and on its website.

144. Commitment to provide business/work opportunities for local communities?

The company commits to providing employment opportunities for local communities.

145. Commitment to Fundamental ILO Conventions or Free and Fair Labour Principles?

The company only reports its commitment to freedom of association, right to organise and collective bargaining, no discrimination, minimum age, and prohibition of forced and child labour. Commitment to equal remuneration is not reported.

146. Commitment to Fundamental ILO Conventions or Free and Fair Labour Principles applies to all suppliers?

The company only commits suppliers to apply the following: freedom of association, right to organise and collective bargaining, no discrimination, minimum age, and prohibition of forced and child labour. Commitment to minimum age and equal remuneration is not reported.

147. Progress on commitment to respect all workers' rights?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company's own reporting provides limited details on the company's progress on the commitment to respect all workers' rights.

148. Commitment to eliminate gender related discrimination with regards to employment?

The company commits to prevent employment-related discrimination based on gender.

149. Commitment to eliminate gender related discrimination with regards to employment applies to all suppliers?

The company commits all suppliers to prevent employment-related discrimination based on gender.

150. Progress on commitment to eliminate gender related discrimination with regards to employment?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company also reports having zero tolerance for sexual harassment and conducts extensive training and socialisation for all estate and mill workers to ensure this is understood. Gender committees with representatives from labour unions and management have been set up to promote female participation and advancement in the workplace. These committees also handle sexual harassment complaints. The company reports that in 2021, no cases of discrimination, harassment or abuse were reported.

151. Percentage or number of temporary employees?

9090 - The company reports the total number of part-time employees in 2021 as 9090 (Male: 4067, Female: 5023).

152. Percentage or number of women employees?

57391 - The company reports total number of women employees in 2021 as 57391. Figure includes permanent- 17,260, fixed-term- 11,155, full-time- 23,392, part-time- 5,023 and new hires- 561.

153. Commitment to pay a Decent Living wage?

The company commits to pay a Decent Living Wage to all workers.

154. Commitment to pay a Decent Living wage applies to all suppliers?

The company only commits its suppliers to pay the minimum wage.

155. Progress on commitment to pay a Decent Living wage?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company's own reporting also mentions the ratio of the company's lowest monthly wage and provincial minimum wage for all its operations as 1:1.

156. Reporting of salary by gender?

The company reports the ratio of average basic salary of women to men for its staff, middle management and senior management. However, the reporting does not cover all employees and significant locations of company's operations.

157. Commitment to address occupational health and safety?

The company commits to address health and safety at work for all workers.

158. Commitment to address occupational health and safety applies to all suppliers?

The company commits all suppliers to address health and safety at work for all workers.

159. Provision of personal protective equipment and related training?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company's own reporting mentions that it assesses work-related hazards through Hazard Identification and Risk Analysis, and by conducting OHS Cross Inspection to record unsafe actions and conditions. The Safety Committee considers the hazards and risks and determines suitable action to address gaps such as additional training; reviewing and strengthening safety SOPs; and ensuring Personal Protective Equipment (PPE) is adequate and worn by employees.

160. Time lost due to work-based injuries?

The company reports Lost Time Injury Frequency Rate for upstream operations as 1.98 and the Lost Time Injury Frequency Rate for downstream operations as 0.4 in 2021.

161. Number of fatalities as a result of work-based accidents?

3 - The company reports two (2) fatalities in upstream operations and one (1) fatality in contractors of downstream operations in 2021.

162. Commitment to support smallholders?

The company has published a commitment to support smallholders.

163. Programme to support scheme smallholders?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company also reports supporting its plasma smallholders by providing, access to high-yielding seeds and good-quality fertilisers. The company also ensures knowledge transfer and capacity building through regular training on good agricultural practices.

164. Percentage of scheme smallholders involved in programme?

72200 - The company reports that in 2021, over 72,200 plasma smallholders supplied about 20 per cent of its total intake of FFB. However, the information reported is not externally verified.

165. Programme to support independent smallholders?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company also reports supporting the Independent Farmers Replanting Scheme (PSR) since its launch in 2014 which encourages independent smallholders to replant with better quality and higher-yielding seeds. It also gives farmers access to financing, helping them sustain their livelihoods during the four years it takes for the new seedlings to mature.

166. Percentage of independent smallholders/outgrowers involved in programme?

1505 - The company reports running a programme that assists independent smallholders in Riau and Sumatra in their journey toward sustainability. The company is currently supported by Mars and Fuji Oil in this programme and, as of the end of 2021, has reached out to 1,505 (of 4,000) targeted smallholders. However, it is unclear if this figure represents all independent smallholders supported by the company under its different independent smallholder support programs.

167. Process used to prioritise, assess and/or engage suppliers on compliance with company's policy and/or legal requirements?

The company reports that all new suppliers are screened using environmental and social criteria, in line with its commitments in the GSEP. For existing suppliers, all company-owned and third-party mills are assessed for GSEP compliance on an annual basis through desk research and spatial analysis. Site visits are also carried out to suppliers, especially those deemed high-risk, to document and understand the gaps and difficulties they face in adopting responsible practices.

168. Number or percentage of suppliers assessed and/or engaged on compliance with company's policy and/or legal requirements?

The company reports that in 2021, 25 direct and 7 indirect potential new suppliers were screened based on environmental and social criteria. 132 (37%) of the existing 3rd-party suppliers were assessed through site visits/remote assessments, 225(64%) 3rd-party suppliers completed self-assessments and all (100%) suppliers were assessed through spatial analysis and publicly reported information. However, all the information is self-reported.

169. Suspension or exclusion criteria for suppliers?

The company reports that the suppliers deemed non-compliant with company policies will no longer form part of the company's supply chain. The company reports having designed guidelines with its industry peers and several CSOs including Mighty Earth, Aidenvironment and Earthworm Foundation for re-engagement with suspended suppliers. Minimum requirements include conditions like moratoriums on land clearing; conducting HCS and HCV assessments prior to new development and developing SOPs in line with NDPE policies.

170. Time-bound action plans (including Key Performance Indicators) for suppliers to be in compliance with palm oil sourcing commitments?

The company publishes time-bound action plans for some of its suppliers.

171. Proportion of direct and indirect supply that comes from palm oil plantations which are compliant with palm oil sourcing policies?

[Externally verified] The company reports the number of suppliers that are compliant with its sustainability policies. The company also separately reports collective information for the proportion of its supply that complies with its no-deforestation and no-peat commitments, however, it is unclear if this covers both direct and indirect supply. The reported information is externally verified by Control Union.

172. Time-bound plan to engage with all high risk mills within 3 years?

The company only reports it carries out site visits to suppliers, especially those deemed high-risk, to document and understand the gaps and difficulties they face in adopting responsible practices. Based on the company findings, it then determines a risk ranking for each supplier. High-risk suppliers are prioritised for site visits and deep engagement. Every year, the company aims to visit at least 20 critical, high-risk suppliers. However, a time-bound plan to engage with all high-risk mills is not reported by the company.

173. Programme to support high risk mills to become compliant with sourcing policies?

The company reports that it details the findings from the site visits, including recommendations and actions for improvement, in a report that is shared with the supplier. Then, the company works with the mills to develop and implement time-bound action plans for it to monitor progress. By conducting these assessments, the company is able to help its suppliers improve through capacity building and sharing of best practices.

174. Regularly engages with a subset of high risk mills?

The company prioritizes high-risk mills for site visits and deep engagement and reports that it aims to visit at least 20 critical, high-risk suppliers every year. However, the information reported is not externally verified.

175. Procedures in place to assess all own and third party supplying palm oil mills for risk level?

The company has procedures in place to assess all own and third-party supplying palm oil mills for risk levels.

176. Regularly assesses and categorises the risk level of all their own and third party supplying mills?

The company reports that all its own and third-party mills are assessed for GSEP compliance on an annual basis through desk research and spatial analysis. The company has also published the number of mills as per their risk levels in its latest sustainability report. However, the information reported is not externally verified.

177. Regularly reports the risk level of all own and third party supplying mills identified in its supply chain?

All Suppliers: Low Risk: 178 mills (44%), Medium Risk: 148 mills (37%), High Risk: 76 mills (19%). Types of risk- Environmental: potential deforestation, peat management, fire, GHG emissions, waste management; Social and labour: human rights, community development, land tenure, OHS, workplace diversity, grievance handling. Information reported is not externally verified.

178. Commitment to ethical conduct and prohibition of corruption?

The company commits to ethical conduct and the prohibition of corruption.

179. Commitment to ethical conduct and prohibition of corruption applies to all suppliers?

The company commits all suppliers to ethical conduct and the prohibition of corruption.

180. Progress on commitment to ethical conduct and prohibition of corruption?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company reports that no cases of bribery or corruption were reported in 2021.

181. Disclosure of the company's management approach to tax and payments to governments?

The company has a Responsible Tax Policy, however, it does not report an executive level position or governance body responsible for tax policy and its review.

182. Whistleblowing procedure?

The company has a whistleblowing mechanism in place.

183. Own grievance or complaints system open to all stakeholders?

The company has a grievance procedure open to all stakeholders.

184. Details of complaints and grievances disclosed?

Details of complaints and grievances are disclosed by the company.