First Resources Ltd

1. Sustainable palm oil policy or commitment for all its operations?

The company has a sustainable palm oil policy which covers multiple dimensions of sustainability across the company's operations covering both social and environmental issues.

2. Sustainable palm oil policy or commitment applies to all suppliers?

The sustainable palm oil policy of the company applies to all its suppliers.

3. High-level position of responsibility for sustainability?

Head of Sustainability.

4. One or more members within the board of the company have responsibility for sustainability?

The company reports that no members have responsibility for sustainability within the board of directors. However, the Head of Sustainability reports directly to the CEO who is on the Board of Directors.

5. Percentage or number of women in senior management team?

7.1% - The company reports 7.1% of women in its senior management team.

6. Percentage or number of women board members?

1 (11.1%) - The company reports 1 (11.1%) woman as a part of its board members.

7. Member of multiple industry schemes or other external initiatives to reduce negative environmental or social outcomes associated with palm oil production?

8. Collaboration with stakeholders to reduce negative environmental or social outcomes associated with palm oil production?

The company reports partnership with the Research and Technology Development Agency of the Ministry of Environment and Forestry to identify strategies to conserve the Lembonah Forest in East Kalimantan. The company also reports to have formed partnerships with universities in Java and Sumatra to provide internships for undergraduates and vocational school students which will expose students to administrative duties, plantation activities and palm oil mill operations. It also reports that, for two of its concessions in West Kalimantan, where the presence of orangutans have been identified, its conservation taskforce has been working with a local non-governmental organisation (NGO) to undertake HCV monitoring, handling of orangutans and other wildlife species, and use conservation software tools.

9. Sustainability report published within last two years?

The sustainability report for the year 2020 is published by the company.

10. Reports through standardised reporting systems?

The company has prepared its 2020 sustainability report in accordance with the GRI Standards: Core option.

11. Verification report on compliance with POIG Charter, if a POIG member?

This indicator is disabled as it is not applicable to this company.

12. Climate risks assessment available?

13. Total land area managed/controlled for oil palm (ha)?

233433 - The total land area managed for oil palm is reported by the company in its ACOP 2020.

14. Total oil palm planted area (ha)?

213461 - The figure includes nucleus area (182,029 ha) and plasma smallholder area (31,432 ha).

15. Plasma/scheme smallholders planted area (ha)?

31432 - Figure reported in 2020 Annual Report and RSPO ACOP of the company.

16. Unplanted (areas designated for future planting) (ha)?

0 - The company reports this figure in its 2020 ACOP.

17. Conservation set-aside area, including HCV area (ha)?

19972 - The company reports the conservation set-aside area (15,429 ha), including High Conservation Value (HCV) area (4,543 ha) in its 2020 ACOP.

18. Maps of estates/management units?

The company has provided the maps to RSPO and states that no new concessions were acquired after submission of the maps to RSPO.

19. Maps of scheme/plasma smallholders?

20. Names and locations of all third-party supplying plantations?

21. Number of company-owned mills?

18 - The company reports the number of company-owned mills on its website, its latest sustainability report as well as RSPO ACOP 2020.

22. Names and locations of company-owned mills?

The names and locations of all company owned mills is reported by the company on its website.

23. Number (or percentage) of company-owned mills that source from company-owned operations and/or third parties?

The company reports that 'All our own mills source fresh fruit bunches (FFB) from our nucleus and plasma plantations. Ten of these mills (as at end 2020) source from third party plantations as well'.

24. Reports total volumes (or percentages) sourced by company-owned mills that come from company-owned operations and/or third-parties?

The company reports that of all the FFB processed in its own mills in 2020, approximately 87% came from its own plantations and plasma schemes, while the remaining 13% was sourced from third-party FFB suppliers.

25. Number of third party supplying mills?

19 - The company reports the number of third party supplying mills that supply the two refineries of the company; PT Adhitya Serayakorita refinery and PT Ciliandra Perkasa refinery.

26. Names and locations of all third-party supplying mills?

The company has published the names and coordinates of all third party supplying mills, supplying the two refineries of the company.

27. Number (or percentage) of third party supplying mills that source from their own plantations and/or third party plantations?

The company only reports that all its third-party supplier mills source FFB from their own plantations, with some purchasing FFB from third party suppliers as well. The company has not reported the number/percentage.

28. Reports total volume (or percentages) sourced from third-party supplying mills that come from the supplying mills' own operations and/or third parties?

29. Total volume (or percentage) sourced for refineries that comes from intermediary traders and/or refiners rather than directly from mills?

This indicator is disabled as it is not applicable to this company.

30. Time-bound commitment to achieve 100% traceability to mill level?

The company has achieved 100% traceability to mill level since 2017.

31. Percentage of supply traceable to mill level?

The company reports that 100% of its supply is traceable to mill level.

32. Time-bound commitment to achieve 100% traceability to plantation level?

The company reports that it has achieved 100% traceability in 2020 for FFB processed at its mills.

33. Percentage of fresh fruit bunches (FFB) supply to own mills traceable to plantation level?

The company reports that it has achieved 100% traceability to plantations for FFB processed at its own mills.

34. Percentage of supply from third-party mills traceable to plantation level?

The company only reports that 'going forward, we aim to achieve 100% traceability to plantations of the third party CPO and PK suppliers we source from'. A time frame or percentage of supply traceable is not reported by the company.

35. Publishes traceability data at refinery level?

The company has published the traceability data at the refinery level for all refineries. However, the information is not externally verified.

36. Publishes traceability data at crusher level?

The company publishes traceability to plantation data for the Adhitya Serayakorita Kernal Crushing Plant. However, the information reported is not externally verified.

37. Member of the Roundtable on Sustainable Palm Oil (RSPO)?

[Externally verified] 2008 - The company is a member of the Roundtable on Sustainable Palm Oil (RSPO).

38. RSPO-certified within three years of joining the RSPO or by November 2010, for companies joining prior to finalisation of the RSPO certification systems in November 2007?

2018 - The company's first certification was in 2018.

39. Submitted most recent RSPO Annual Communication of Progress (ACOP)?

2020 ACOP is submitted by the company.

40. Listed all countries and regions in which operates in most recent RSPO Annual Communication of Progress (ACOP)?

The company states all the countries and regions in which it operates: Indonesia (West Kalimantan, East Kalimantan, and Riau).

41. Percentage of area (ha) RSPO-certified?

13.66% - The company reports 13.66% of its total landbank certified under RSPO. Figures exclude the smallholder area.

42. Percentage of mills RSPO-certified?

11.11% - 2 mills have valid certificates on the RSPO website out of the total 18 mills owned by the company.

43. Time-bound plan for achieving 100% RSPO certification of estates and mills within 5 years or achieved 100% RSPO-certification of estates?

2024 - The company reports a time-bound plan for achieving 100% RSPO certification of estates and mills by 2024.

44. Time-bound plan for achieving 100% RSPO certification of all palm product processing facilities?

2020 - The company reports that 'our bulking station, kernel crushing plant and one of our processing units (PT Adhitya Serayakorita) are certified against the RSPO Supply Chain Certification Standard'. The company has discontinued its RSPO SCCS certification for its other refinery- PT Ciliandra Perkasa.

45. Percentage of scheme/plasma smallholders (ha) RSPO-certified?

46. Time-bound plan for achieving 100% RSPO certification of scheme/plasma/associated smallholders and outgrowers within 5 years or target already achieved?

2026 - The company reports to achieve 100% RSPO certification of scheme/plasma/associated smallholders and outgrowers by 2026.

47. Percentage of FFB supply (tonnes) from independent smallholders/outgrowers/third-party FFB suppliers that is RSPO-certified?

48. Percentage of all palm oil and oil palm products handled/traded/processed (tonnes) that is RSPO-certified?

49. Sells RSPO-certified palm oil through Segregated or Identity Preserved supply chains?

50. Processes/trades RSPO-certified palm oil through Segregated or Identity Preserved supply chains?

This indicator is disabled as it is not applicable to this company.

51. Indonesia Sustainable Palm Oil (ISPO) certified (100%)?

The company reports maintaining ISPO certification for one plantation and nine of its mills integrated with plantations and reports a target to certify another three mills integrated with plantations in 2021. To date, 49% of its plantations are ISPO certified.

52. Malaysia Sustainable Palm Oil (MSPO) certified?

This indicator is disabled as it is not applicable to this company.

53. Certified under voluntary sustainability certification scheme (e.g. ISCC, SAS, RSB)?

[Externally verified] The company reports that 'as at end 2020, 51,020 hectares of our nucleus plantations are certified under the ISCC scheme, which is approximately 28% of our total nucleus area. In addition, six of First Resources' 18 palm oil mills, both our processing units and one bulking unit are also ISCC certified'. Certificates are available on the ISCC database.

54. Commitment to zero conversion of natural ecosystems?

55. Commitment to zero deforestation?

The company reports its commitment to "No Deforestation, No Peat and No Exploitation".

56. Commitment to zero deforestation applies to all suppliers?

The company commits its suppliers to "No Deforestation, No Peat and No Exploitation".

57. Criteria and cut-off date for defining deforestation?

HCS, HCV areas. Effective as of 1st July 2015.

58. Evidence of monitoring deforestation?

The company only reports using satellite imagery, updated monthly, to detect any land clearing activities on the ground and mentions that it continues to monitor its concessions to ensure no land clearing on HCV and HCS areas takes place.

59. Evidence of monitoring deforestation in supplier operations?

The company only reports that an NGO that works to protect the environment sends the company monthly reports of their deforestation detection. The company then looks through these to see if any of the highlighted companies are in its supply chain which requires it to undertake follow-up actions.

60. Amount of illegal/non-compliant deforestation recorded in own operations?

61. Amount of illegal/non-compliant deforestation recorded in supplier operations?

62. Commitment to restoration of non-compliant deforestation/conversion?

63. Commitment to restoration of non-compliant deforestation/conversion applies to all suppliers?

64. Implementing a landscape or jurisdictional level approach?

65. Biodiversity policy?

66. Biodiversity policy applies to all suppliers?

67. Identified species of conservation concern, referencing international or national system of species classification?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company has also identified and published a list of threatened species referencing the international and national system of species classification (IUCN Red List, CITES).

68. Examples of species and/or habitat conservation management?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company also reports that for two of its concessions in West Kalimantan where the presence of orangutans have been identified, its conservation taskforce has been working with a local non-governmental organisation (NGO) to undertake HCV monitoring, handling of orangutans and other wildlife species, and use conservation software tools. The company has also undertaken rehabilitation projects to restore degraded HCV and HCS areas to their prior conditions. Restoration work commenced in the second half of 2016 in one of the identified HCV areas at PT Limpah Sejahtera, which was damaged by fires in 2015. Between 2016-2019, almost 15,000 forest trees have been planted in three of its concession areas, covering 43 hectares.

69. Commitment to no hunting or only sustainable hunting of species?

The company reports only having a strict policy against the hunting, injuring, possessing, and killing of rare and endangered wildlife within its plantations.

70. Commitment to no hunting or only sustainable hunting of species applies to all suppliers?

71. Commitment to conduct High Conservation Value (HCV) assessments?

The company commits under the RSPO New Planting Procedures (NPP) as an RSPO member reporting as a grower. The company also reports its own commitment to conduct High Conservation Value (HCV) assessments.

72. Commitment to conduct High Conservation Value (HCV) assessments applies to all suppliers?

The company commits its suppliers to conduct High Conservation Value (HCV) assessments.

73. High Conservation Value (HCV) assessments for planting undertaken prior to January 2015, and associated management and monitoring plans?

[Externally verified] The High Conservation Value (HCV) assessments for planting undertaken prior to January 2015, and associated management and monitoring plans are available on the RSPO website for the following: PT Mitra Karya Sentosa, PT Swadaya Mukti Prakarsa, PT. Borneo Persada Energi Jaya (BPEJ), PT. Borneo Surya Mining Jaya (BSMJ), PT. Citra Agro Kencana (CAK), PT. Ketapang Agro Lestari, PT. Maha Karya Bersama (MKB).

74. High Conservation Value (HCV) assessments for all estates planted since January 2015?

[Externally verified] RSPO NPPs are provided for PT Ketapang Agro Lestari, PT Mitra Karya Sentosa, PT Swadaya Mukti Prakarsa and PT Citra Agro Kencana. The HCV assessments were done prior to 2015 but cover new planting carried out since 2015.

75. High Conservation Value (HCV) management and monitoring plans for all estates planted since January 2015?

[Externally verified] NPPs, including monitoring and management plans, are provided for PT Ketapang Agro Lestari, PT Mitra Karya Sentosa, PT Swadaya Mukti Prakarsa and PT Citra Agro Kencana. The HCV assessments were done prior to 2015 but cover new planting carried out since 2015.

76. Commitment to only use licensed High Conservation Value (HCV) assessors accredited by the HCV Resource Network's Assessor Licensing Scheme (ALS)?

The company commits under the RSPO New Planting Procedures (NPP) as an RSPO member reporting as a grower. The company also reports that its new developments are subject to third-party HCV assessments undertaken by an expert, approved under the HCV Assessor Licensing Scheme (ALS).

77. Commitment to only use licensed High Conservation Value (HCV) assessors accredited by the HCV Resource Network's Assessor Licensing Scheme (ALS) applies to all suppliers?

The company commits its suppliers to only use licensed High Conservation Value (HCV) assessors accredited by the HCV Resource Network's Assessor Licensing Scheme (ALS).

78. Satisfactory review of all High Conservation Value (HCV) assessments undertaken since January 2015 by the HCV ALS Quality Panel?

[Externally verified] The company has one combined HCV-HCS assessment available on the HCRN website, and it is reviewed as satisfactory.

79. Commitment to the High Carbon Stock (HCS) Approach?

The company commits under the RSPO New Planting Procedures (NPP) as an RSPO member reporting as a grower. The company also reports its own commitment to the High Carbon Stock (HCS) Approach.

80. Commitment to the High Carbon Stock (HCS) Approach applies to all suppliers?

The company commits its suppliers to the High Carbon Stock (HCS) Approach.

81. High Carbon Stock (HCS) assessments available?

[Externally verified] High Carbon Stock (HCS) assessment of PT. Swadaya Mukti Prakarsa is available on the HCS website.

82. Peer review of all High Carbon Stock (HCS) assessments undertaken since April 2015 by the HCSA Quality Assurance Process?

[Externally verified] Peer review of only PT Swadaya Mukti Prakarsa is published on the HCSA database.

83. Commitment to conduct social and environmental impact assessments (SEIAs)?

The company commits under the RSPO New Planting Procedures (NPP) as an RSPO member reporting as a grower. The company also reports to conduct Social and Environment Impact Assessments (SEIAs).

84. Commitment to conduct social and environmental impact assessments (SEIAs) applies to all suppliers?

85. Social and environmental impact assessments (SEIAs) available, and associated management and monitoring plans?

[Externally verified] Social and environmental impact assessments (SEIAs) for PT Mitra Karya Sentosa, PT Swadaya Mukti Prakarsa, PT. Borneo Persada Energi Jaya (BPEJ), PT. Borneo Surya Mining Jaya (BSMJ), PT. Citra Agro Kencana (CAK), PT. Ketapang Agro Lestari and PT. Maha Karya Bersama (MKB) are available on the RSPO website.

86. Commitment to no planting on peat of any depth?

The company commits under the RSPO New Planting Procedures (NPP) as an RSPO member reporting as a grower. The company also reports its own commitment to no planting on peat regardless of depth.

87. Commitment to no planting on peat of any depth applies to all suppliers?

The company commits its suppliers to no planting on peat regardless of depth.

88. Landbank or planted area on peat (ha)?

89. Implementation of commitment to no planting on peat of any depth?

The company reports that it has continued to set aside peatland from development since July 2015. However, the information is not externally verified.

90. Commitment to best management practices for soils and peat?

The company reports commitment to best management practices for peat and to agronomic best practices for soil.

91. Commitment to best management practices for soils and peat applies to all suppliers?

The company commits its suppliers to best management practices for peat and to agronomic best practices for soil.

92. Evidence of best management practices for soils and peat?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company also reports its own evidence on best management practices for soils and peat on its website and its latest sustainability report.

93. Commitment to zero burning?

The company reports to observe a strict zero-burning policy in land clearing process for all new developments and future replanting.

94. Commitment to zero burning applies to all suppliers?

The company commits its suppliers to observe a strict zero-burning policy in land clearing process for all new developments and future replanting.

95. Evidence of fire monitoring and management?

The company states that it engages with the local communities and authorities to prevent fires and also has an Integrated Fire Management (IFM) program, including an in-depth Workplan for fire prevention. However, the information reported is not externally verified.

96. Details/number of hotspots/fires in company estates?

The company reports a total of 142 fires (Riau- 0, West Kalimantan- 132, East Kalimantan- 10) in all its operations in 2020.

97. Details/number of hotspots/fires within surrounding landscape/smallholders?

98. Time-bound commitment to reduce greenhouse gas (GHG) emissions intensity?

99. GHG emissions intensity?

The company reports the GHG emissions intensity for its mills integrated with plantations that are RSPO certified. These include PT Arindo Trisejahtera (ATS)- 1.60 tCO2e/tonne of CPO produced, PT Meridan Sejati Surya Plantation (MSSP)- 4.56 tCO2e/tonne of CPO produced and PT Subur Arum Makmur 1 (SAM-1)- tCO2e/tonne of CPO produced. Figures only cover the certified part.

100. GHG emissions from land use change?

The company reports 47. 4% GHG emissions from land conversion. However, the percentage only covers the certified mills- PT Arindo Trisejahtera (ATS), PT Meridan Sejati Surya Plantation (MSSP) and PT Subur Arum Makmur 1 (SAM-1).

101. Progress towards commitment to reduce GHG emissions intensity?

The company reports the progress towards a commitment to reduce GHG emissions intensity only for three of its mills with integrated plantations which are RSPO certified. The emission intensity of PT Arindo Trisejahtera (ATS) has increased from 1.07(in 2019) to 1.60 (in 2020) tCO2e/tonne of CPO produced. The company reports that this is due to to the mill's temporary ceasing of operation resulting in a significant decrease in CPO production which is the denominator used for the calculation of net GHG emissions intensity. The emission intensity of PT Meridan Sejati Surya Plantation (MSSP) has decreased from 9.91 (in 2019) to 4.56 (in 2020) tCO2e/tonne of CPO produced. And for PT Subur Arum Makmur 1 (SAM-1), the company has reported figures only for 2020 after receiving its RSPO certification.

102. Methodology used to calculate GHG emissions?

The company reports that since 2020, it started using the latest RSPO Palm GHG calculator (version 4) to calculate its GHG emissions.

103. Percentage of mills with methane capture (100%)?

The company reports that as at end of 2020, it has operational methane capture facilities at five of its total eighteen mills. In 2020, it has built additional methane capture facilities at two of its mills, one in Riau and another in West Kalimantan. The facility in Riau has begun its operations in the fourth quarter of 2020, while the one in West Kalimantan will be commissioned in 2021. However, all the information reported is not externally verified.

104. Time-bound commitment to improve water use intensity?

The company only reports that 'We also achieved an improved water consumption intensity of 0.94 cubic metres per tonne of FFB processed, meeting our target of 1.0 cubic metres per tonne of FFB processed.

105. Water use intensity?

0.94 - The company reports the water use intensity figures for 2020 as 0.94 cubic metres per tonne of FFB processed.

106. Progress towards commitment on water use intensity?

The company reports the water use intensity for 2020 as 0.94 cubic metres per tonne of FFB processed, which shows improvement as compared to the water intensity reported in 2019 as 1.10 cubic metres per tonne of FFB processed. However, the information reported is not externally verified.

107. Time-bound commitment to improve water quality (BOD and COD)?

The company reports that it ensures that the Biological Oxygen Demand (BOD) levels and Chemical Oxygen Demand (COD) levels are within the legal limits before being discharged or used for land applications.

108. Progress towards commitment on water quality (BOD and COD)?

The company reports the BOD and COD levels of treated POME by discharge destination and region in milligrams per litre for 2016-2019. The figures reported are below the legal threshold. However the information reported is not externally verified.

109. Treatment of palm oil mill effluent (POME)?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company also reports information on the treatment of palm oil mill effluent (POME) in its latest sustainability report.

110. Treatment of palm oil refinery effluent (PORE)?

The company mentions treating refinery effluents and the treatment of wastewater from its palm oil mills and refineries before being discharged or used for land applications. However, the information reported is not externally verified.

111. Commitment to protect natural waterways through buffer zones?

The company reports commitment to preserving measured buffer zones along river strips across all operations to protect river banks and maintain water quality.

112. Implementation of commitment to protect natural waterways through buffer zones?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company reports that for riparian buffer zones, it has developed internal standard operating procedures.

113. Commitment to minimise the use of chemicals, including pesticides and chemical fertilisers?

The company reports its commitment to minimise the use of chemicals, including pesticides and chemical fertilisers.

114. Commitment to minimise the use of chemicals, including pesticides and chemical fertilisers, applies to all suppliers?

115. Commitment to no use of paraquat?

The company reports phasing out the use of paraquat in 2020.

116. Commitment to no use of paraquat applies to all suppliers?

117. Commitment to no use of World Health Organisation (WHO) Class 1A and 1B pesticides?

The company reports to only use the World Health Organisation's (WHO) Class 1A and 1B pesticides in specific and urgent situations.

118. Commitment to no use of World Health Organisation (WHO) Class 1A and 1B pesticides applies to all suppliers?

119. Commitment to no use of chemicals listed under the Stockholm Convention and Rotterdam Convention?

The company reports that it does not use chemicals listed under the Stockholm or Rotterdam Conventions.

120. Commitment to no use of chemicals listed under the Stockholm Convention and Rotterdam Convention applies to all suppliers?

121. Chemical usage per ha or list of chemicals used?

The company reports the usage of pesticides, organic, and inorganic fertilisers.

122. Implementation of commitment to minimise inorganic fertiliser use?

The company reports the ways in which it reduces the use of inorganic fertilisers. However, the usage of inorganic fertilisers reported by the company for the year 2016 (0.80), 2018 (0.90), 2019 (0.70) and 2020 (0.80) tonnes per hectare, does not show much improvement. Also, the information reported is not externally verified.

123. Integrated Pest Management (IPM) approach?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company also reports that Barn owls (Tyto alba) are used in its plantations to control the rat population. It also plant crops such as Cassia cobanensis, Antigonon leptopus, and Turnera subulata, which attract predators of oil palm leaf-eating pests such as bagworms and nettle caterpillars. Other biological agents such as Cordyceps fungus is also used during outbreaks of nettle caterpillars. It also uses Trichoderma, which is self cultivated, as a bio-fungicide to control Ganoderma.

124. Waste management system in place to avoid negative impacts?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company also has a waste management system in place.

125. Commitment to human rights?

The company reports its commitment to United Nations Guiding Principles on Business and Human Rights and United Nations Universal Declaration on Human Rights.

126. Commitment to human rights applies to all suppliers?

The company commits its suppliers to United Nations Guiding Principles on Business and Human Rights and United Nations Universal Declaration on Human Rights.

127. Progress on human rights commitment?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company's own reporting only mentions to have a grievance procedure which allows stakeholders to register sustainability related concerns, which includes human rights.

128. Commitment to respect indigenous and local communities' rights?

The company only states a commitment to respect the rights of indigenous and local communities in relation to FPIC.

129. Commitment to indigenous and local communities' rights applies to all suppliers?

The company only commits its suppliers to respect the rights of indigenous and local communities in relation to FPIC.

130. Commitment to respect legal and customary land tenure rights?

The company only reports commitment to respect legal and customary land tenure rights with respect to FPIC.

131. Commitment to legal and customary land rights applies to all suppliers?

The company only commits its suppliers to respect legal and customary land tenure rights with respect to FPIC.

132. Commitment to free, prior and informed consent (FPIC)?

The company commits under the RSPO New Planting Procedures (NPP) as an RSPO member reporting as a grower. The company also reports its own commitment to respect the rights of indigenous and local communities to give or withhold their Free, Prior and Informed Consent for the utilisation of land to which they hold legal or customary rights.

133. Commitment to free, prior and informed consent (FPIC) applies to all suppliers?

The company commits its suppliers to respect the rights of indigenous and local communities to give or withhold their Free, Prior and Informed Consent for the utilisation of land to which they hold legal or customary rights.

134. Details of free, prior and informed consent (FPIC) process available?

The RSPO Principles and Criteria 2018 contain guidance and requirements on the process to conduct free, prior and informed consent (FPIC). Points have therefore been awarded on the basis of the company's commitments under the RSPO New Planting Procedures (NPP) as an RSPO member reporting as a grower. The company discusses FPIC on its website and latest sustainability report, however limited details of the process are reported by the company.

135. Examples of local stakeholder engagement to prevent conflicts?

The company reports that its operational teams are required to provide regular cross-departmental updates on key issues which includes any incidents of conflict with local communities, to the regional and corporate sustainability teams. The company also has a 'land compensation and conflict resolution' process in place. However, the information reported is not externally verified.

136. Details of process for addressing land conflicts available?

The company has a 'Land Compensation and Conflict Resolution' process in place.

137. Supports the inclusion of women across palm oil operations, including addressing barriers faced?

The company reports limited details which mention that 'Employment in plantations continues to be male-dominated, due to which women have had less access than men to resources and opportunities, including land, financial services and education'. The company reports that due to the manual nature of oil palm cultivation and processing, most of its plantation and mill workers are men. Men are typically assigned heavier physical tasks, for example, harvesting and carrying fresh fruit bunches to trucks for transportation. Women are typically assigned tasks such as weeding, fertilising and the collection of oil palm loose fruits that have fallen to the ground. To support its female workers, it has implemented several measures. These include the reassignment of tasks if they are pregnant to ensure their health is protected.

138. Commitment to mitigate impacts on food security?

139. Progress on commitment to mitigate impacts on food security?

140. Commitment to provide essential community services and facilities?

The company reports commitment to drive positive socio-economic impact for people and communities where it operates through job creation and investments in plasma projects and community development programmes centred on education, healthcare and infrastructure.

141. Progress on commitment to provide essential community services and facilities?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company also reports its progress on commitment to provide essential community services and facilities in its latest sustainability report.

142. Commitment to provide business/work opportunities for local communities?

The company reports commitment to drive positive socio-economic impact for people and communities where it operates through job creations. The company also reports that it employs a large proportion of its workforce from local communities, which are often located in isolated areas that lack basic infrastructure and services.

143. Commitment to Fundamental ILO Conventions or Free and Fair Labour Principles?

The company reports its commitment to seven Fundamental ILO Conventions in its sustainability report and sustainable palm oil policy. However, the commitment for equal remuneration is not reported by the company.

144. Commitment to Fundamental ILO Conventions or Free and Fair Labour Principles applies to all suppliers?

145. Progress on commitment to respect all workers' rights?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company also reports its own progress on the commitment to respect all worker's rights in its latest sustainability report.

146. Commitment to eliminate gender related discrimination with regards to employment?

The company reports commitment to eliminate gender-related discrimination with regards to employment.

147. Commitment to eliminate gender related discrimination with regards to employment applies to all suppliers?

148. Progress on commitment to eliminate gender related discrimination with regards to employment?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company also reports to have conducted a training session in 2019 in one of its plantations, to nurture a work environment that is safe and respectful. The training raised awareness on gender discrimination, such as stereotyping of women in specific roles, and covered general workplace conduct, including no harassment and discrimination.

149. Percentage or number of temporary employees?

3147 (14.86%) - The company reports that it directly employs 21,169 employees across its offices, plantations, mills and processing plants, 18,022 of whom are permanent employees and 3,147 are temporary employees. Data as of 2020.

150. Percentage or number of women employees?

3593 (16.97%) - The company reports the number of women employees in its latest sustainability report. Figure includes permanent and temporary women employees.

151. Commitment to pay a Decent Living wage?

The company only reports its commitment to pay minimum wage.

152. Commitment to pay a Decent Living wage applies to all suppliers?

153. Progress on commitment to pay a Decent Living wage?

The company only reports the ratio of lowest minimum wage paid by the company to legal minimum wage. Also, the information reported is not externally verified.

154. Reporting of salary by gender?

The company reports ratio of lowest monthly wage to legal minimum wage by regions and ratio for males and female as 1:1.

155. Commitment to address occupational health and safety?

The company reports commitment to provide a safe and healthy workplace environment for all its employees.

156. Commitment to address occupational health and safety applies to all suppliers?

The company commits its suppliers to provide a safe and healthy workplace environment for all its employees.

157. Provision of personal protective equipment and related training?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company also report that workers who handle chemicals within its operations are required to undergo regular trainings which are conducted by field, R&D staff, learning centres and by the chemical vendors. The training includes handling of packaging, mixing chemicals solutions from concentrate, using chemical application tools and evaluating the success rate of application. It also ensures that adequate PPEs are provided and used on site. The company also mentions that, the main hazards at its plantations are falling sharp fronds and bunches during the harvesting process, and to minimise the risk of injury, all harvesters are required to put on PPE such as safety helmets, gloves and boots which are provided by the company.

158. Time lost due to work-based injuries?

3546 - The company reports the recordable work-related injuries rate (per 1,000,000 hours worked) in 2020 as 99.49 and number of injuries as 3546. However, this information only covers permanent employees of the company.

159. Number of fatalities as a result of work-based accidents?

4 - The company reports 4 fatalities in 2020. However, this figure only covers the permanent employees of the company.

160. Commitment to support smallholders?

The company reports commitment to support smallholders by sharing sustainable best practices, providing technical assistance and including them in the company's supply chain.

161. Programme to support scheme/plasma smallholders?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company also supports scheme smallholders through various plasma scheme partnerships. In some of these schemes, the company assists the smallholders to develop and manage their plots until the oil palm trees reach a productive age, and after which the plots are handed back to the smallholders for management. In other partnership schemes, the company assumes responsibility for developing and managing the plantation plots on behalf of these smallholders, even after maturity. Plasma smallholders profit by selling their FFB harvests to the company at government-determined prices. The company's field officers provide technical assistance, practical training and advice on fertiliser and pesticide procurement and usage. It also shares new farming technologies including its high yielding oil palm seeds, offer assistance with land titling and coordinate transportation of FFB to palm oil mills.

162. Percentage of scheme/plasma smallholders involved in programme?

The company states that as at end 2020, it manages 31,432 hectares of schemed smallholders covering 15% of the total plantation area managed by the company, and 8% of the FFB it processed. The company also reports that all of its plasma smallholders are involved in its smallholder programmes. However, the information reported is not externally verified.

163. Programme to support independent smallholders?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company also reports that, for independent smallholders, it socialises its policy on sustainable palm oil and ensures that they adhere to its standards via workshops. During the workshops, the company takes the opportunity to ask new independent smallholders to fill in its supplier onboarding form, in which they acknowledge they have received and understood its policy requirements.

164. Percentage of independent smallholders/outgrowers involved in programme?

2300 - The company only reports that it has more than 2,300 independent smallholders supplying to it as of end 2020. The information reported is not externally verified.

165. Process used to prioritise, assess and/or engage suppliers on compliance with company's policy and/or legal requirements?

The company reports the process used to prioritise, assess and engage suppliers on compliance with the company's policy and legal requirements.

166. Number or percentage of suppliers assessed and/or engaged on compliance with company's policy and/or legal requirements?

The company only states that all new suppliers are screened using social and environmental criteria during supplier onboarding process, before the trading relationship begins.

167. Suspension or exclusion criteria for suppliers?

The company reports that its existing suppliers are continuously monitored to ensure that their practices are in line with its 'Policy on Sustainable Palm Oil'. Suppliers found to be noncompliant are required to undertake corrective actions within a certain timeline. In line with its policy, the company reports to suspend sourcing from non-compliant suppliers who do not take immediate remedial actions.

168. Time-bound action plans (including Key Performance Indicators) for suppliers to be in compliance with palm oil sourcing commitments?

The company has only published actions plans for its suppliers which are not time-bound.

169. Proportion of direct and indirect supply that comes from palm oil plantations which are compliant with palm oil sourcing policies?

170. Time-bound plan to engage with all high risk mills within 3 years?

The company only reports that 'To minimise the risk of sourcing from noncompliant suppliers, we keep a watch list on high-risk companies which is updated monthly'. A time-bound plan action is not reported by the company.

171. Programme to support high risk mills to become compliant with sourcing policies?

The company only states that it will hold one-on-one meetings and group sessions with its suppliers in order to promote understanding of its policies. No further details on the types of support could be found.

172. Regularly engages with a subset of high risk mills?

173. Procedures in place to assess all own and third party supplying palm oil mills for risk level?

The company reports details of process to assess its own and third-party supplying mills for risk level in its 2017 Sustainability Report.

174. Regularly assesses and categorises the risk level of all their own and third party supplying mills?

175. Regularly reports the risk level of all own and third party supplying mills identified in its supply chain?

176. Commitment to ethical conduct and prohibition of corruption?

The company reports its commitment to ethical conduct and the prohibition of corruption.

177. Commitment to ethical conduct and prohibition of corruption applies to all suppliers?

The company commits all its suppliers to ethical conduct and the prohibition of corruption.

178. Progress on commitment to ethical conduct and prohibition of corruption?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank.

179. Disclosure of the company's management approach to tax and payments to governments?

180. Whistleblowing procedure?

The company reports information on whistleblowing policy, including how whistleblowers are protected.

181. Own grievance or complaints system open to all stakeholders?

The company reports that it has a grievance procedure in place for both internal and external stakeholders to register sustainability-related concerns, particularly with regard to its 'Policy on Sustainable Palm Oil', such as those related to deforestation, land disputes, human rights or general labour issues, on its operations or that of its third party suppliers.

182. Details of complaints and grievances disclosed?

The company has published a list of grievances.