First Resources Ltd

1. Sustainable palm oil policy or commitment for all its operations?

The company has published a sustainable palm oil policy which covers all palm oil operations.

2. Sustainable palm oil policy or commitment applies to all suppliers?

The company has published a sustainable palm oil policy which applies to all suppliers.

3. High-level position of responsibility for sustainability?

The company reports that it has a Head of Sustainability.

4. One or more members within the board of the company have responsibility for sustainability?

The company states that oversight of sustainability matters is the responsibility of the board, which is chaired by the chairman.

5. Reports gender balance of senior management team?

3 (7%) - The company has 3 (7%) women on its senior management team in 2024.

6. Reports gender balance of board members?

3 (37.5%) - The company has 37.5% women on its board of directors.

7. Member of multiple industry schemes or other external initiatives to reduce negative environmental or social outcomes associated with palm oil production?

8. Collaboration with stakeholders to reduce negative environmental or social outcomes associated with palm oil production?

The company reports that it collaborated with the 'Natural Resources Conservation Centre of East Kalimantan' (BKSDA) to train local communities in forest conservation efforts in Lembonah. Additionally, it partnered with local NGOs to monitor and protect orangutan habitats within its plantations. The company has also worked with Wilmar, the Centre for Child Rights and Business (The Centre), and Business for Social Responsibility (BSR) to conduct its first workshop on child protection.

9. Sustainability report published within last two years?

The company has published its latest sustainability report for 2024.

10. Reports through standardised reporting systems?

The company has published its latest sustainability report 2024 in accordance with GRI 1: Foundation 2021.

11. Climate risks assessment available?

The company has conducted and published a climate risk assessment aligned with the TCFD recommendations. The assessment includes the identification of climate-related risks and potential impacts on the company, along with corresponding metrics, targets, mitigation measures, and response strategies.

12. Lists countries and operations?

Indonesia - East Kalimantan, Riau, West Kalimantan (Plantations, Mills, Refineries and Crusher).

13. Lists countries sourcing from?

The company states that it sources raw materials from both its own mills and third-party suppliers within Indonesia.

14. Total land area managed/controlled for oil palm (ha)?

249279 - The RSPO ACOP 2024 states that the company has 249,278.94 ha of land area managed/controlled for oil palm.

15. Total oil palm planted area (ha)?

215128 - The company reports a total oil palm plantation area of 215,128 ha in 2024.

16. Scheme smallholders planted area (ha)?

36274 - The company reports a total plasma smallholder area of 36,274 ha in 2024.

17. Unplanted area (areas designated for future planting) (ha)?

9685.94 - The RSPO ACOP 2024 states that the company has 9,685.94 ha of unplanted area.

18. Conservation set-aside area, including HCV area (ha)?

24465 - The company reports a total of 24,465 ha of conservation set-aside areas, including HCV areas, in both its Sustainability Report 2024 and RSPO ACOP 2024.

19. Maps of estates/management units?

The company reports that it has submitted all concession maps to RSPO and that no new concessions have been added and that no changes in ownership of concessions have occurred since the submission of maps to RSPO.

20. Maps of all scheme smallholders?

21. Maps of all third-party supplying plantations?

22. Number of company-owned mills?

20 - The company reports in its sustainability report 2024 and RSPO ACOP 2024 that it owns 20 palm oil mills.

23. Names and locations of company-owned mills?

The company discloses the names and locations of all 20 mills, and some of its owned mill locations are also available on GFW. However, this information is over two years old.

24. Number (or percentage) of company-owned mills that source from company-owned operations and third parties?

In 2024, the company reported that eight of its mills sourced exclusively from its own plantations, while the remaining 12 mills sourced from a combination of company-owned plantations and third-party suppliers, indicating partial dependence on external FFB sources.

25. Reports total volumes (or percentages) sourced by company-owned mills that come from company-owned operations and third-parties?

In 2024, the company reported that 84% of the FFB volumes processed at its mills were sourced from its own plantations and smallholder schemes, while the remaining 16% came from 51 external suppliers.

26. Number of third party supplying mills?

11 - The company has 11 third-party supplying mills.

27. Names and locations of all third-party supplying mills?

The company reports the names and locations of all third-party supplying mills.

28. Number (or percentage) of third party supplying mills that source from their own plantations and third party plantations?

The company reports that all three supplying mills (100%) source from both own plantation and third parties.

29. Reports total volume (or percentages) sourced from third-party supplying mills that come from the supplying mills' own operations and third parties?

The company reports that its third-party supplying mills source 72.6% of supply from their own plantations and 27.4% from third parties.

30. Total volume (or percentage) sourced for refineries that comes from intermediary traders and/or refiners rather than directly from mills?

The company reports that one of its refineries sources from intermediary traders, which account for 1.33% of the refinery's supply.

31. Time-bound commitment to achieve 100% traceability to mill level?

The company has already achieved 100% traceability to mill level.

32. Percentage of supply traceable to mill level?

The company reports that 100% of its supply is traceable to the mill level.

33. Time-bound commitment to achieve 100% traceability to plantation level?

The company reports having achieved 100% traceability to the plantation level for all its mills. It also states that, in 2023, it met its target of 100% traceability for both its owned mills and third-party supplying mills.

34. Percentage of fresh fruit bunches (FFB) supply to own mills traceable to plantation level?

The company reports that it has maintained 100% traceability to the plantation level for all FFB processed at its mills. Additional points have been awarded as the company's mill, Sei Pingai Palm Oil Mill, had IP certification.

35. Percentage of supply from third-party mills traceable to plantation level?

The company has achieved 100% traceability to the plantation level for both its own and third-party mills.

36. Publishes traceability data at refinery level?

The company publishes traceability summaries that include the percentage of supply traceable to the plantation level for each refinery.

37. Publishes traceability data at crusher level?

The company publishes traceability summaries that include the percentage of supply traceable to the plantation level for each crushing facility.

38. Member of the Roundtable on Sustainable Palm Oil (RSPO)?

2008 - The company has been an RSPO member since March 2008.

39. RSPO-certified within three years of joining the RSPO or by November 2010, for companies joining prior to finalisation of the RSPO certification systems in November 2007?

2018 - The company states that it received its first RSPO certification in 2018. This was not within three years.

40. Submitted most recent RSPO Annual Communication of Progress (ACOP)?

The company has submitted its latest RSPO ACOP 2024.

41. Percentage of area (ha) RSPO-certified?

37.39% - The RSPO ACOP 2024 reports that 37.39% of the company's landbank is RSPO-certified.

42. Percentage of mills RSPO-certified?

35% - The company reports that seven (35%) mills are RSPO-certified out of a total of 20 company-owned mills.

43. Time-bound plan for achieving 100% RSPO certification of estates and mills within 5 years?

2026 - The company commits to achieve 100% RSPO certification of estates and mills by 2026. This is within five years.

44. Time-bound plan for achieving 100% RSPO certification of all palm product processing facilities within 5 years?

2026 - The company commits to achieve 100% RSPO certification of all palm product processing facilities by 2026. This is within five years.

45. Percentage of scheme smallholders (ha) RSPO-certified?

0% - The RSPO ACOP 2024 states that the company has 0% RSPO-certified scheme smallholders area.

46. Time-bound plan for achieving 100% RSPO certification of scheme/associated smallholders and outgrowers within 5 years or target already achieved?

2029 - The company commits to achieve 100% RSPO certification of scheme/associated smallholders and outgrowers by 2029. This is within 5 years.

47. Percentage of FFB supply (tonnes) from independent smallholders/outgrowers/third-party FFB suppliers that is RSPO-certified?

0% - The RSPO ACOP 2024 states that 0% of FFB supply from outgrowers and third-party FFB suppliers are RSPO-certified.

48. Percentage of all palm oil and oil palm products handled/traded/processed (tonnes) that is RSPO-certified?

1.5% - The RSPO ACOP 2024 states that the company has 1.50% of palm oil and oil palm products handled/traded/processed (tonnes) that are RSPO-certified.

49. Sells RSPO-certified palm oil through Segregated or Identity Preserved supply chains?

The RSPO ACOP 2024 states that the company sells 0.09% of RSPO-certified palm oil through segregated or identity-preserved supply chains.

50. Processes/trades RSPO-certified palm oil through Segregated or Identity Preserved supply chains?

The RSPO ACOP 2024 states that the company processes/trades 0% of RSPO-certified palm oil through segregated or identity-preserved supply chains.

51. Indonesia Sustainable Palm Oil (ISPO) certified (100%)?

[Externally verified] The company reports that it has achieved ISPO certification for 15 mills and over 143,000 hectares of plantations, covering 80% of its nucleus planted area. This information is externally verified; however, the certification does not yet cover all of the company's operations.

52. Malaysia Sustainable Palm Oil (MSPO) certified?

This indicator is disabled as the company does not operate in Malaysia.

53. Certified under voluntary sustainability certification scheme (e.g. ISCC, SAS, RSB)?

[Externally verified] The company is ISCC certified.

54. Commitment to zero conversion of natural ecosystems?

The company commits to zero conversion of natural ecosystems.

55. Commitment to zero conversion of natural ecosystems applies to all suppliers?

The company commits all suppliers to zero conversion of natural ecosystems.

56. Commitment to zero deforestation?

The company commits to no development in High Conservation Value (HCV), High Carbon Stock (HCS) and peatland areas. This commitment has been in place since 2015.

57. Commitment to zero deforestation applies to all suppliers?

The company commits all suppliers to no development in High Conservation Value (HCV), High Carbon Stock (HCS) and peatland areas. This commitment has been in place since 2015.

58. Criteria and cut-off date for defining deforestation and/or ecosystem conversion?

The company defines deforestation as the removal of HCV and HCS areas and specifies any deforestation/conversion past 2015 will not be accepted.

59. Criteria and cut-off date for defining deforestation and/or ecosystem conversion in supplier operations?

The company defines deforestation for suppliers as the removal of HCV and HCS areas and specifies any deforestation/conversion past 2015 will not be accepted in supplier operations.

60. Cross-commodity zero deforestation commitment?

61. Cross-commodity zero deforestation commitment applies to all suppliers?

62. Target date to achieve zero deforestation?

63. Target date to achieve zero deforestation in supplier operations?

64. Evidence of monitoring deforestation and/or ecosystem conversion?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company reports that it has established internal systems to monitor real-time land cover changes across its plantation areas.

65. Evidence of monitoring deforestation and/or ecosystem conversion in supplier operations?

The company reports that it monitors deforestation in its supplier operations through its own monitoring platform, the RSPO's hotspot detection system, and alerts from third-party sources. It also states that it is exploring additional third-party platforms to identify potential collaboration opportunities to further strengthen its deforestation monitoring efforts.

66. Amount of deforestation and/or ecosystem conversion recorded in own operations since cut-off date?

67. Amount of deforestation and/or ecosystem conversion recorded in supplier operations since cut-off date?

68. Commitment to restoration of deforestation/conversion in own operations since cut-off date?

The company commits to rehabilitating degraded HCV and HCS since its deforestation cut-off date in 2015.

69. Commitment to restoration of deforestation/conversion in supplier operations since cut-off date?

The company reports that it "actively encourages" suppliers to restore HCV and HCS areas degraded after 2015. However, this is not a clear commitment.

70. Implementing a landscape or jurisdictional level approach?

The company describes a conservation initiative carried out in partnership with the Natural Resources Conservation Centre of East Kalimantan to educate local communities on preserving natural forests in Lembonah. However, details on other aspects of the project are not provided.

71. Biodiversity policy?

The company has a general statement regarding the conservation of biodiversity. However, the scope and the time-bound targets are not reported.

72. Biodiversity policy applies to all suppliers?

73. Identified species of conservation concern, referencing international or national system of species classification?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company also reports a list of threatened species such as Benganjah, Konyan, Mentawa, Pinang, and Mentawa, referencing the international systems of species classification (IUCN Red List and CITES).

74. Examples of species and/or habitat conservation management?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company provides examples of its species conservation efforts, such as the use of conservation software, camera traps, and joint patrols with NGOs to monitor endangered species within its concessions.

75. Commitment to no hunting or only sustainable hunting of species?

The company commits to no hunting of rare and endangered species. However, it does not commit to no hunting of all species.

76. Commitment to no hunting or only sustainable hunting of species applies to all suppliers?

The company commits all suppliers to no hunting of rare and endangered species. However, it does not commit to no hunting of all species.

77. Commitment to conduct High Conservation Value (HCV) assessments?

The company commits under the RSPO New Planting Procedures (NPP) as an RSPO member reporting as a grower. The company also commits to conducting HCV assessments in its own reporting.

78. Commitment to conduct High Conservation Value (HCV) assessments applies to all suppliers?

The company commits all suppliers to conduct HCV assessments.

79. High Conservation Value (HCV) assessments for planting undertaken prior to January 2015, and associated management and monitoring plans?

[Externally verified] The High Conservation Value (HCV) assessments for planting undertaken prior to January 2015, and associated management and monitoring plans are available on the RSPO website for the following: PT Mitra Karya Sentosa, PT Swadaya Mukti Prakarsa, PT. Borneo Persada Energi Jaya (BPEJ), PT. Borneo Surya Mining Jaya (BSMJ), PT. Citra Agro Kencana (CAK), PT. Ketapang Agro Lestari, PT. Maha Karya Bersama (MKB).

80. High Conservation Value (HCV) assessments for all estates planted/planned planting since January 2015?

[Externally verified] High Conservation Value (HCV) assessments for PT Maha Karya Bersama, PT Citra Agro Kencana, Falcon Agri, PT Umekah Saripratama, and PT Mitra Karya Sentosa are available on the RSPO NPP and HCVRN websites. Some of these assessments were conducted prior to 2015 but cover new planting carried out since 2015.

81. High Conservation Value (HCV) or combined HCV/HCS management and monitoring plans for all estates planted/planned planting since January 2015?

[Externally verified] The High Conservation Value (HCV) or combined HCV/HCS management and monitoring plans for PT Maha Karya Bersama, PT Citra Agro Kencana, Falcon Agri, PT Umekah Saripratama, and PT Mitra Karya Sentosa are available on the RSPO NPP and HCVRN websites. Some of these plans were conducted prior to 2015 but cover new planting carried out since 2015.

82. Commitment to only use licensed High Conservation Value (HCV) assessors accredited by the HCV Resource Network's Assessor Licensing Scheme (ALS)?

The company commits under the RSPO New Planting Procedures (NPP) as an RSPO member reporting as a grower. The company also commits to only use licensed HCV assessors accredited by the HCV Resource Network's Assessor Licensing Scheme (ALS) in its own reporting.

83. Commitment to only use licensed High Conservation Value (HCV) assessors accredited by the HCV Resource Network's Assessor Licensing Scheme (ALS) applies to all suppliers?

The company commits all suppliers to only use licensed HCV assessors accredited by the HCV Resource Network's ALS.

84. Satisfactory review of all High Conservation Value (HCV) assessments undertaken since January 2015 by the HCV ALS Quality Panel?

[Externally verified] The company has three combined HCV-HCSA assessments published on the HCVRN website, all of which have been reviewed and rated as satisfactory.

85. Commitment to the High Carbon Stock (HCS) Approach?

The company commits under the RSPO New Planting Procedures (NPP) as an RSPO member reporting as a grower. The company also commits to the HCS Approach in its own reporting.

86. Commitment to the High Carbon Stock (HCS) Approach applies to all suppliers?

The company commits all suppliers to apply the HCS Approach, as defined by the HCS Approach Toolkit.

87. High Carbon Stock (HCS) assessments available?

[Externally verified] The company's combined HCV-HCSA assessments for PT Falcon Agri Persada, PT Mitra Karya Sentosa, and PT Umekah Saripratama are publicly available on the HCVRN website. Additionally, a standalone HCS assessment for PT Swadaya Mukti Prakarsa is also reported.

88. Peer review of all High Carbon Stock (HCS) assessments undertaken since April 2015 by the HCSA Quality Assurance Process?

[Externally verified] The peer review report of PT Swadaya Mukti Prakarsa is publicly available on the HCSA database.

89. Commitment to conduct social and environmental impact assessments (SEIAs)?

The company commits under the RSPO New Planting Procedures (NPP) as an RSPO member reporting as a grower. The company also commits to conducting social and environmental impact assessments (SEIAs) in its own reporting.

90. Commitment to conduct social and environmental impact assessments (SEIAs) applies to all suppliers?

The company commits to upholding SEIA principles across its entire supply chain. However, it does not explicitly commit to conducting social and environmental impact assessments within its supply chain.

91. Social and environmental impact assessments (SEIAs) available, and associated management and monitoring plans?

[Externally verified] Social and Environmental Impact Assessments (SEIAs) for PT Mitra Karya Sentosa, PT Swadaya Mukti Prakarsa, PT. Borneo Persada Energi Jaya (BPEJ), PT. Borneo Surya Mining Jaya (BSMJ), PT. Citra Agro Kencana (CAK), PT. Ketapang Agro Lestari and PT. Maha Karya Bersama (MKB) are available on the RSPO NPP website.

92. Commitment to no planting on peat of any depth?

The company commits under the RSPO New Planting Procedures (NPP) as an RSPO member reporting as a grower. The company also commits to no planting on peat of any depth in its own reporting.

93. Commitment to no planting on peat of any depth applies to all suppliers?

The company commits all suppliers to no planting on peat of any depth.

94. Landbank or planted area on peat (ha)?

95. Implementation of commitment to no planting on peat of any depth?

96. Commitment to best management practices for soils and peat?

The company commits to best management practices for soils and peat.

97. Commitment to best management practices for soils and peat applies to all suppliers?

The company commits all suppliers to best management practices for soils and peat.

98. Evidence of best management practices for soils and peat?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company implements best management practices for soils and peat, including a no-planting-on-peat commitment and adherence to RSPO and Indonesian MoEF guidelines. It has a dedicated peat task force, monitors water tables using piezometers and data loggers, manages hydrology through canal blocking and water gates, and uses EFB mulch to conserve moisture and improve soil fertility.

99. Commitment to zero burning?

The company commits to zero burning.

100. Commitment to zero burning applies to all suppliers?

The company commits all suppliers to zero burning.

101. Evidence of fire monitoring and management?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company also reports that it has an Integrated Fire Management (IFM) program with a comprehensive plan covering fire prevention, preparedness, response, and recovery. It has deployed 1,926 firefighting personnel across its operations and provided refresher training to 417 of them.

102. Details/number of hotspots/fires in company estates?

In 2024, the company recorded a total of 173 hotspots and 137 confirmed fire incidents across its operations.

103. Details/number of hotspots/fires within surrounding landscape/smallholders?

41 - The company has recorded a total of 41 fires within the surrounding landscape/smallholders in 2023.

104. Time-bound commitment to reduce absolute greenhouse gas (GHG) emissions?

The company commits to reducing absolute greenhouse gas (GHG) emissions, aiming for a 30.3% cut in Scope 1 emissions and a 42% reduction in combined Scope 1 and 2 emissions by 2030, using 2022 as the baseline year.

105. Time-bound commitment to reduce greenhouse gas (GHG) emissions intensity?

106. Absolute GHG emissions?

2172280 - The company reports total net emissions of 2,172,275 tCO2e in 2024, including Scope 1, 2, and 3 emissions. However, it is unclear whether this figure specifically relates to its palm oil operations.

107. GHG emissions intensity?

0.96 - The company reports scope 1, 2 and 3 GHG emission intensity as 0.96 MT CO2e / MT CPO in 2024.

108. GHG emissions from land use change in company's own operations (scope 1)?

The company reported GHG emissions of 1,259,460 MT CO2e from its upstream activities related to land conversion. Data as of 2023.

109. GHG emissions from land use change in supplier operations (scope 3)?

The company reports that 'emissions from land sector' account for 46.29% of scope 3 emissions (559307.72 tCO2e). The land sector covers land use change (LUC) and land management emissions from suppliers. No separate figure for LUC is reported.

110. Progress towards commitment to reduce absolute GHG emissions?

The company reports a decrease in absolute GHG emissions (including Scope 1, 2, and 3) from 2,746,694 tCO2e in 2023 to 2,172,275 tCO2e in 2024. However, it remains unclear whether these figures specifically pertain to its palm oil operations.

111. Progress towards commitment to reduce GHG emissions intensity?

The company reports a decrease in GHG emissions intensity (including Scope 1, 2 and 3 emissions) from 1.43 tCO2e/MT CPO in 2023 to 0.96 tCO2e/MT CPO in 2024.

112. Methodology used to calculate GHG emissions?

The company uses the GHG Protocol Standard to calculate GHG emissions.

113. Percentage of mills with methane capture (100%)?

The company reports that 10 out of 20 (50%) company-owned mills have methane capture.

114. Time-bound commitment to improve water use intensity?

The company achieved its target of maintaining water intensity below 1.0 m³/MT FFB across all its mills, with an average water intensity of 0.94 m³/MT FFB in 2024.

115. Water use intensity?

0.94 - The company reports a water use intensity of 0.94 cubic metres per tonne of FFB processed in 2024.

116. Progress towards commitment on water use intensity?

The company achieved its target of maintaining water intensity below 1.0 m³/MT FFB across all its mills, with an average water intensity of 0.94 m³/MT FFB in 2024.

117. Time-bound commitment to improve water quality (BOD and COD)?

The company commits to maintaining BOD and COD levels within legal limits.

118. Progress towards commitment on water quality (BOD and COD)?

The company publishes data on BOD and COD levels for each region from 2022 to 2024, with all reported figures remaining below the legal thresholds.

119. Treatment of palm oil mill effluent (POME)?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company also reports that it treats and repurposes POME as organic fertiliser before discharging it into water bodies.

120. Treatment of palm oil refinery effluent (PORE)?

The company reports that refinery effluents are treated to ensure BOD and COD levels comply with legal limits before discharge or use in land applications.

121. Commitment to protect natural waterways through buffer zones?

The company commits to protect natural waterways through buffer zones.

122. Implementation of commitment to protect natural waterways through buffer zones?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company also reports that buffer zones are put in place to protect conservation areas.

123. Commitment to minimise the use of chemicals, including pesticides and chemical fertilisers?

The company commits to minimise the use of chemical fertilisers and pesticides.

124. Commitment to minimise the use of chemicals, including pesticides and chemical fertilisers, applies to all suppliers?

The company commits all suppliers to minimise the use of chemical fertilisers and pesticides.

125. Commitment to no use of paraquat?

The company commits to not use paraquat.

126. Commitment to no use of paraquat applies to all suppliers?

The company commits all suppliers to not use paraquat.

127. Commitment to no use of World Health Organisation (WHO) Class 1A and 1B pesticides?

The company commits to only use World Health Organisation (WHO) Class 1A and 1B pesticides in exceptional circumstances.

128. Commitment to no use of World Health Organisation (WHO) Class 1A and 1B pesticides applies to all suppliers?

The company commits all suppliers to only use World Health Organisation (WHO) Class 1A and 1B pesticides in exceptional circumstances.

129. Commitment to no use of chemicals listed under the Stockholm Convention and Rotterdam Convention?

The company commits to not use Stockholm and Rotterdam Convention chemicals.

130. Commitment to no use of chemicals listed under the Stockholm Convention and Rotterdam Convention applies to all suppliers?

The company commits suppliers to not use Stockholm and Rotterdam Convention chemicals.

131. Chemical usage per ha or list of chemicals used?

The company reports the usage of pesticides in kilograms or litres per ha and fertilisers in tonnes per ha.

132. Implementation of commitment to minimise inorganic fertiliser use?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company reports that it uses EFB and POME as organic fertilisers to enhance soil fertility.

133. Integrated Pest Management (IPM) approach?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company has adopted an Integrated Pest Management (IPM) approach that includes using barn owls to control rats, planting species such as Cassia cobanensis, Antigonon leptopus, and Turnera subulata to attract natural predators of leaf-eating pests, and applying biological agents like Cordyceps and Trichoderma fungi to manage pest and fungal outbreaks.

134. Waste management system in place to avoid negative impacts?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company has implemented a waste management system to ensure the safe storage, treatment, and disposal of waste. This includes recycling non-hazardous materials such as EFB, fibres, and PKS for energy generation and soil improvement, while hazardous waste is handled by government-licensed vendors in accordance with regulatory requirements.

135. Commitment to human rights?

The company commits to the UN Guiding Principles on Business and Human rights.

136. Commitment to human rights applies to all suppliers?

The company commits suppliers to the UN Guiding Principles on Business and Human rights.

137. Progress on human rights commitment?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company reports having a grievance mechanism in place that enables stakeholders to raise environmental and social concerns, including deforestation, land disputes, and human rights issues. It has also implemented a Human Rights Due Diligence (HRDD) process and provides human rights training to help identify and address potential human rights impacts.

138. Commitment to respect Indigenous Peoples' and local communities' rights?

The company commits to the ILO Indigenous and Tribal Peoples Convention (no. 169).

139. Commitment to respect Indigenous Peoples' and local communities' rights applies to all suppliers?

The company commits suppliers to the ILO Indigenous and Tribal Peoples Convention (no. 169).

140. Commitment to respect legal and customary land tenure rights?

The company commits to respect legal and customary land tenure rights.

141. Commitment to respect legal and customary land rights applies to all suppliers?

The company commits suppliers to respect legal and customary land tenure rights.

142. Commitment to free, prior and informed consent (FPIC)?

The company commits under the RSPO New Planting Procedures (NPP) as an RSPO member reporting as a grower. The company also commits to FPIC in its own reporting.

143. Commitment to free, prior and informed consent (FPIC) applies to all suppliers?

The company commits all suppliers to respect FPIC.

144. Details of free, prior and informed consent (FPIC) process available?

The RSPO Principles and Criteria 2018 contain guidance and requirements on the process to conduct free, prior and informed consent (FPIC). Points have therefore been awarded on the basis of the company's commitments under the RSPO New Planting Procedures (NPP) as an RSPO member reporting as a grower. The company has also reported limited details on the FPIC process in its own reporting.

145. Examples of local stakeholder engagement to prevent conflicts?

The company states that it regularly engages with local communities through its public relations and community development officers. It also reports that its land compensation and conflict resolution processes are used to address and resolve disputes with local stakeholders.

146. Details of process for addressing land conflicts available?

The company reports having a land compensation and conflict resolution process to deal with land-related conflicts.

147. Supports the inclusion of women across palm oil operations, including addressing barriers faced?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company highlights various initiatives to promote women's inclusion across its operations, including the formation of gender committees to address discrimination and ensure equitable treatment, the implementation of maternal health and family planning programmes, the provision of menstrual and maternity leave, task adjustments during pregnancy, and the availability of childcare facilities to support working mothers.

148. Commitment to mitigate impacts on food security?

The company commits to ensuring food security for local communities through assisting with crop diversification.

149. Progress on commitment to mitigate impacts on food security?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company reports launching a new sustainable agriculture and fisheries programme to promote alternative livelihoods and enhance food security. It also runs a self-sufficiency food programme aimed at sharing agricultural knowledge and providing financial support for local fish farming initiatives.

150. Commitment to provide essential community services and facilities?

The company commits to provide essential community services and facilities.

151. Progress on commitment to provide essential community services and facilities?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company also provides several examples of delivering essential services to local communities, including support for education, construction of healthcare facilities, and infrastructure improvements.

152. Commitment to provide business/work opportunities for local communities?

The company commits to providing work opportunities for local communities.

153. Commitment to Fundamental ILO Conventions or Free and Fair Labour Principles?

The company commits to all Fundamental ILO Conventions.

154. Commitment to Fundamental ILO Conventions or Free and Fair Labour Principles applies to all suppliers?

The company commits its suppliers to fewer than five ILO conventions, including a prohibition on the use of forced, trafficked, or child labour, as well as any form of discrimination, harassment, or abuse of employees.

155. Progress on commitment to respect all workers' rights?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company also reports progress in upholding workers' rights by implementing a volume-based incentive pay system to ensure fair compensation and involving the labour union in discussions on the "House Ownership Credit" program, which supports employees in becoming homeowners. However, the information on the housing program is between two and five years old.

156. Commitment to eliminate gender related discrimination with regards to employment?

The company commits to prevent employment-related discrimination based on gender.

157. Commitment to eliminate gender related discrimination with regards to employment applies to all suppliers?

The company commits all suppliers to prevent occupation-related discrimination based on gender.

158. Progress on commitment to eliminate gender related discrimination with regards to employment?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company reports progress in addressing gender-related discrimination by establishing gender committees and implementing a whistleblowing mechanism to handle potential cases of discrimination or harassment.

159. Percentage or number of temporary employees?

1 (0.003%) - The company has a total of 26,159 direct employees, comprising 26,158 permanent employees and one temporary employee.

160. Reports gender balance of employees?

6035 (23.1%) - The company reports a total of 6,035 (23.1%) women employees in its workforce.

161. Commitment to pay a living wage?

The company commits to paying a living wage to all workers.

162. Commitment to pay a living wage applies to all suppliers?

163. Progress on commitment to pay a living wage?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company also discloses the ratio of its lowest monthly wage compared to the applicable legal minimum wage.

164. Reporting of salary by gender?

The company reports a 1:1 salary ratio between male and female employees. However, it is unclear whether this applies across all employee categories, and the disclosure is not aligned with GRI reporting standards.

165. Commitment to address occupational health and safety?

The company commits to address health and safety at work for all workers.

166. Commitment to address occupational health and safety applies to all suppliers?

The company commits all suppliers to address health and safety at work for all workers.

167. Provision of personal protective equipment and related training?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company provides personal protective equipment (PPE) and related training to ensure the health and safety of its workers.

168. Time lost due to work-based injuries?

69.38 - The company reports the recordable work-related injuries as 69.38 for 2024. Calculated as number of recordable work-related injuries x 1,000,000/total working hours.

169. Number of fatalities as a result of work-based accidents?

5 - The company recorded five fatalities in 2024.

170. Commitment to support smallholders?

The company has published a commitment to support both scheme and independent smallholders.

171. Programme to support scheme smallholders?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company supports all plasma smallholders by offering sustainability training, guidance on fertiliser and pesticide use, and certification assistance. It also provides high-yielding seeds, land titling support, and logistics for FFB transport.

172. Percentage of scheme smallholders involved in programme?

100% - The company reports that all of its plasma smallholders (100%) participate in its support programmes.

173. Programme to support independent smallholders?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company reports launching a programme to support independent smallholders by mapping over 800 independent smallholders, with the goal of meeting European Union Deforestation Regulation (EUDR) requirements across its supply chain.

174. Percentage of independent smallholders/outgrowers involved in programme?

600 - The company reports launching a programme to support over 600 independent smallholders, though the figure is stated as an approximation.

175. Process used to prioritise, assess and/or engage suppliers on compliance with company's policy and/or legal requirements?

The company reports having a process to prioritise, assess, and engage suppliers regarding compliance with its policy and legal requirements.

176. Number or percentage of suppliers assessed and/or engaged on compliance with company's policy and/or legal requirements?

59 - The company reports that in 2024, it screened all 19 new suppliers and all 40 existing suppliers against social and environmental criteria as part of its supplier assessment process.

177. Suspension or exclusion criteria for suppliers?

The company reports that it continuously monitors its suppliers to ensure alignment with its sustainable palm oil policy. Suppliers identified as non-compliant are required to implement corrective actions within a specified timeframe. It also states that sourcing is suspended from suppliers who fail to take prompt remedial action.

178. Time-bound action plans (including Key Performance Indicators) for suppliers to be in compliance with palm oil sourcing commitments?

The company states that it has implemented action plans for its suppliers. However, these plans are not time-bound.

179. Proportion of supply from suppliers that is verified as deforestation- and/or conversion-free (DCF)?

[Externally verified] The company reports that 100% of its third-party suppliers at the crusher level and 98.1% at the refinery level has been verified as deforestation-free, with independent verification conducted by Control Union. This does not cover supply to mills.

180. Time-bound plan to engage with all high risk mills within 3 years?

The company commits to engaging with all high-risk mills through questionnaires, training, and one-on-one engagement, with progress closely monitored and completed within a three-year timeframe.

181. Programme to support high risk mills to become compliant with sourcing policies?

The company engages key suppliers to foster trust and support their adherence to sustainability standards through one-on-one meetings, group discussions, and continuous communication. This includes onboarding new suppliers and regularly updating existing ones to reinforce ethical sourcing practices and policy compliance.

182. Regularly engages with a subset of high risk mills?

The company states that it conducts engagement with both its own and third-party mills at least once a year to enhance compliance with its standards.

183. Procedures in place to assess all own and third party supplying palm oil mills for risk level?

The company has outlined procedures to assess the risk levels of its own and third-party supplying mills in its sustainability report.

184. Regularly assesses and categorises the risk level of all their own and third party supplying mills?

The company states that it conducts engagement with both its own and third-party mills at least once a year to enhance compliance with its standards.

185. Regularly reports the risk level of all own and third party supplying mills identified in its supply chain?

186. Commitment to ethical conduct and prohibition of corruption?

The company commits to ethical conduct and the prohibition of corruption.

187. Commitment to ethical conduct and prohibition of corruption applies to all suppliers?

The company commits all suppliers to ethical conduct and the prohibition of corruption.

188. Progress on commitment to ethical conduct and prohibition of corruption?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank.

189. Disclosure of the company's management approach to tax and payments to governments?

190. Whistleblowing procedure?

The company has a whistleblowing procedure that outlines the process for reporting unethical conduct and the measures in place to protect whistleblowers.

191. Own grievance or complaints system open to all stakeholders?

The company reports that it has a grievance mechanism which is accessible to all stakeholders.

192. Details of complaints and grievances disclosed?

The company publishes a grievance list which includes the date, grievance channel, entity, key issues, and status.