Agropalma Group

1. Sustainable palm oil policy or commitment for all its operations?

The company meets this indicator through the RSPO Principles and Criteria 2018. Full points have therefore been awarded on the basis of the company's RSPO-certified landbank (100%). The company also has its own sustainability policy for oil plam.

2. Sustainable palm oil policy or commitment applies to all suppliers?

The company has published a sustainable palm oil policy which applies to all suppliers.

3. High-level position of responsibility for sustainability?

The company reports having a Corporate Social and Environmental Responsibility Manager that oversees matters of sustainability.

4. One or more members within the board of the company have responsibility for sustainability?

The company reports to have a sustainability director, who is a part of the board.

5. Percentage or number of women in senior management team?

25% - The company reports that 25% of women make up its senior management team.

6. Percentage or number of women board members?

1 (0%) - The company reports one female board member, who joined in 2020.

7. Member of multiple industry schemes or other external initiatives to reduce negative environmental or social outcomes associated with palm oil production?

[Externally verified] The company is a member of Palm Oil Innovation Group (POIG), the Sustainable Palm Oil Choice (SPOC), and the Brazil Climate, Forestry and Agriculture Coalition.

8. Collaboration with stakeholders to reduce negative environmental or social outcomes associated with palm oil production?

The company reports having a partnership with Instituto Peabiru for the implementation of SDGs in Vila dos Palmares which seeks to facilitate a reflection and assessment process which looks at whether the village is achieving each one of the Sustainable Development Goals (SGDs). The company also reports having joined Parceiros Pela Amazônia (PPA), a regional partnership platform for Amazonia supported by USAID in 2019. The company is also working with universities and Conservation International on biodiversity monitoring as part of its forest programs.

9. Sustainability report published within last two years?

The latest sustainability report is published by the company in 2019.

10. Reports through standardised reporting systems?

The company has submitted a CDP questionnaire for climate change in 2022.

11. Verification report on compliance with POIG Charter, if a POIG member?

[Externally verified] POIG verification report of the company for 2021 has been published.

12. Climate risks assessment available?

The company has a basic climate risk assessment.

13. Lists countries and operations?

Brazil (plantations, mills and refineries).

14. Lists countries sourcing from?

Brazil, Colombia and Indonesia.

15. Total land area managed/controlled for oil palm (ha)?

117850 - The company reports the total area managed for oil palm in its RSPO ACOP 2021.

16. Total oil palm planted area (ha)?

39090 - The company reports the total oil pam planted area as 39,090 ha as of September 2022.

17. Scheme smallholders planted area (ha)?

10344 - The company reports the total land under scheme smallholders in its RSPO ACOP 2021.

18. Unplanted (areas designated for future planting) (ha)?

300 - The company reports the total unplanted land in its RSPO ACOP 2021.

19. Conservation set-aside area, including HCV area (ha)?

64000 - The company reports the total conservation set-aside area as '0' ha and the High Conservation Value (HCV) area as '64,000' ha in its RSPO ACOP 2021.

20. Maps of estates/management units?

The company has submitted updated maps to the RSPO and reports that no new concessions were acquired since the submission of maps to the RSPO in 2021.

21. Maps of scheme smallholders?

The company has provided maps of integrated growers within its family agriculture program, updated till January 2022.

22. Names and locations of all third-party supplying plantations?

The company provides maps with the estate boundaries of its supplying plantations.

23. Number of company-owned mills?

5 - The company reports having five mills. Data as of 2021.

24. Names and locations of company-owned mills?

Names and locations of all five mills owned by the company are published. Data as of 2020.

25. Number (or percentage) of company-owned mills that source from company-owned operations and third parties?

The company's POIG report mentions that all five mills owned by the company source from their own plantations as well as outgrowers (family farmers and integrated growers). Data as of 2021.

26. Reports total volumes (or percentages) sourced by company-owned mills that come from company-owned operations and third-parties?

The company reports that it sources 76.5% of its supply from company-owned operations, 16.2% from integrated outgrowers, 5.9% from family farmers, and 1.4% from independent third parties.

27. Number of third party supplying mills?

Data as of February 2022.

28. Names and locations of all third-party supplying mills?

Names and coordinates for all supplying mills can be found in the company's responsible sourcing policy. Data as of February 2022.

29. Number (or percentage) of third party supplying mills that source from their own plantations and third party plantations?

30. Reports total volume (or percentages) sourced from third-party supplying mills that come from the supplying mills' own operations and third parties?

31. Total volume (or percentage) sourced for refineries that comes from intermediary traders and/or refiners rather than directly from mills?

55,023 tons or 25% of the total volume sourced by company refineries came from intermediary traders and refiners in 2021.

32. Time-bound commitment to achieve 100% traceability to mill level?

The company has already achieved 100% traceability to mill level in 2020.

33. Percentage of supply traceable to mill level?

100% of the company's supply is traceable to the mill level. An additional point has been awarded as all of the company's refineries and crushing facilities have RSPO SCC under IP.

34. Time-bound commitment to achieve 100% traceability to plantation level?

The company has already achieved 100% Identity Preserved certification.

35. Percentage of fresh fruit bunches (FFB) supply to own mills traceable to plantation level?

The company states that 100% of supply to its own mills is traceable to the plantation level. An additional point has been awarded as all five mills owned by the company have RSPO Identity Preserved certifications.

36. Percentage of supply from third-party mills traceable to plantation level?

The company reports that 100% of supply from third parties to its two refineries is traceable to plantation level. An additional point has been awarded as all of the company's refineries have RSPO SCC under IP.

37. Publishes traceability data at refinery level?

The company publishes the traceability data at refinery level, however the data reported is not externally verified.

38. Publishes traceability data at crusher level?

The company reports that each of its mills has its own crusher, thus 100% of crusher supply is traceable to plantation.

39. Member of the Roundtable on Sustainable Palm Oil (RSPO)?

[Externally verified] 2004 - The company is a member of the Roundtable on Sustainable Palm Oil (RSPO) since 29th June 2004.

40. RSPO-certified within three years of joining the RSPO or by November 2010, for companies joining prior to finalisation of the RSPO certification systems in November 2007?

[Externally verified] 2011 - The company joined the RSPO in 2004, but could only certify its first plantation estates in 2011 when the Local Interpretation of RSPO P&C for Brazil became available. The company certified all of its plantations in 2011.

41. Submitted most recent RSPO Annual Communication of Progress (ACOP)?

The company submitted its 2021 RSPO ACOP.

42. Percentage of area (ha) RSPO-certified?

[Externally verified] 100% - The company is 100% RSPO certified since 2011.

43. Percentage of mills RSPO-certified?

[Externally verified] 100% - All of the company's five mills are RSPO certified.

44. Time-bound plan for achieving 100% RSPO certification of estates and mills within 5 years?

2011 - The company has already achieved 100% RSPO-certification of estates and mills in 2011.

45. Time-bound plan for achieving 100% RSPO certification of all palm product processing facilities within 5 years?

2017 - The company has already achieved 100% RSPO-certification of all palm product processing facilities in 2017.

46. Percentage of scheme smallholders (ha) RSPO-certified?

[Externally verified] 100% - All 10,344 ha under scheme smallholders is RSPO certified.

47. Time-bound plan for achieving 100% RSPO certification of scheme/associated smallholders and outgrowers within 5 years or target already achieved?

2014 - The company reports that all of its FFB supplying scheme smallholders are 100% RSPO certified as of 2019. As the company always seeks to engage with new suppliers, it is not possible to establish a fix deadline. 2014 was registered just because the ACOP system requires.

48. Percentage of FFB supply (tonnes) from independent smallholders/outgrowers/third-party FFB suppliers that is RSPO-certified?

49. Percentage of all palm oil and oil palm products handled/traded/processed (tonnes) that is RSPO-certified?

[Externally verified] 57.07% - Data as of 2021.

50. Sells RSPO-certified palm oil through Segregated or Identity Preserved supply chains?

[Externally verified] The RSPO ACOP 2021 of company reports CSPO and CSPK sold as RSPO certified under IP and SG as 45.41%.

51. Processes/trades RSPO-certified palm oil through Segregated or Identity Preserved supply chains?

[Externally verified] The company reports the RSPO certified CSPO and CSPK traded as Identity Preserved and SG as 23.88%.

52. Indonesia Sustainable Palm Oil (ISPO) certified (100%)?

This indicator is disabled as the company does not operate in Indonesia.

53. Malaysia Sustainable Palm Oil (MSPO) certified?

This indicator is disabled as the company does not operate in Malaysia.

54. Certified under voluntary sustainability certification scheme (e.g. ISCC, SAS, RSB)?

[Externally verified] The company is certified in IFOAM Organic and ISO TS 22000 (FSSC), certificates are available on its website.

55. Commitment to zero conversion of natural ecosystems?

The company commits to zero conversion of natural ecosystems.

56. Commitment to zero deforestation?

The company makes this commitment through the RSPO Principles and Criteria 2018. Full points have therefore been awarded on the basis of the company's RSPO-certified landbank (100%). The company also reports its own commitment to no development in primary forest areas, areas containing any high conservation values (HCV), areas containing high carbon stocks (HCS) or lands with peat soils of any depth.

57. Commitment to zero deforestation applies to all suppliers?

The company commits all suppliers to no development in High Conservation Value (HCV), High Carbon Stock (HCS) and peatland areas.

58. Criteria and cut-off date for defining deforestation?

The company commits to no land clearing damaging primary forests or areas required to protect or enhance HCVs since November 2005, and no land clearing damaging HCVs or HCS forest since November 2018, through the RSPO Principles and Criteria 2018. Full points have therefore been awarded on the basis of the company's RSPO-certified landbank (100%). The company also reports using these criteria independently as company policy.

59. Criteria and cut-off date for defining deforestation in supplier operations?

The company defines deforestation for suppliers as the development of High Conservation Value (HCV), High Carbon Stock (HCS) and peatland areas and specifies any deforestation/conversion past 2008 will not be accepted in supplier operations.

60. Evidence of monitoring deforestation and/or ecosystem conversion?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company's own reporting from 2019 only mentions employing 28 forest rangers who continuously patrol its forest area.

61. Evidence of monitoring deforestation and/or ecosystem conversion in supplier operations?

The company states that it monitors deforestation in supplier operations every 2 weeks.

62. Amount of deforestation and/or ecosystem conversion recorded in own operations since cut-off date?

The company reports zero instances of deforestation within its own operations since the cut-off date of 2018.

63. Amount of deforestation and/or ecosystem conversion recorded in supplier operations since cut-off date?

81.3 - The company reports that 81.3 ha of land has been deforested within supplier operations since the cut-off date.

64. Commitment to restoration of deforestation/conversion?

The company commits to restore ecosystems to their prior condition in cases of conversion within its own operations.

65. Commitment to restoration of deforestation/conversion applies to all suppliers?

The company commits suppliers to restore ecosystems to their prior condition in cases of conversion within their own operations.

66. Implementing a landscape or jurisdictional level approach?

[Externally verified] The company reports having established a partnership with Conservation International (CI-Brazil). This partnership is based on the company's commitment to building a healthier environment and CI's premise of prioritizing landscape-scale solutions to demonstrate more sustainable production models. Along with this other partnerships with NGOs are also reported by the company.

67. Biodiversity policy?

The company commits to the protection of biodiversity both within and beyond its concessions. It has a target to expand the monitoring work under the partnership with CI to the farms of its partner FFB suppliers with a target to reach 24 new monitored areas by the end of this period. It also has a time-bound target to restore 500 ha of riparian forest inside Agropalma farms by 2030.

68. Biodiversity policy applies to all suppliers?

The company has published a biodiversity policy which applies to all suppliers, covers multiple dimensions of biodiversity protection and extends beyond HCV/HCS/set-asides.

69. Identified species of conservation concern, referencing international or national system of species classification?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company has also identified species of conservation concern, however, it does not reference the system of species classification.

70. Examples of species and/or habitat conservation management?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company also provides examples of species monitoring and reforestation.

71. Commitment to no hunting or only sustainable hunting of species?

The company commits to no hunting of all species in its operations.

72. Commitment to no hunting or only sustainable hunting of species applies to all suppliers?

The company commits all suppliers to no hunting of all species in their operations.

73. Commitment to conduct High Conservation Value (HCV) assessments?

The company makes this commitment through the RSPO Principles and Criteria 2018. Full points have therefore been awarded on the basis of the company's RSPO-certified landbank (100%). The company also reports its own commitment to conduct High Conservation Value (HCV) assessments.

74. Commitment to conduct High Conservation Value (HCV) assessments applies to all suppliers?

The company commits all suppliers to conduct HCV assessments.

75. High Conservation Value (HCV) assessments for planting undertaken prior to January 2015, and associated management and monitoring plans?

[Externally verified] There is a public summary of an HCV/SEIA for Arauai and Calmaria II Smallholders.

76. High Conservation Value (HCV) assessments for all estates planted since January 2015?

[Externally verified] The following five HCV assessments are available: "HCV AGROPALMA S.A. Outgrowers. Moju, Tailândia and TTomé, Para, Brazil HCV AGROPALMA S.A. Outgrowers Tomé-Açu e Tailândia- Pará- BRAZIL Report of High Conservation Values AGROPALMA S.A. Tailándia Para, BRAZIL HCV Agropalma's Outgrowers. Paráná State. Brazil AVC Agropalma e Produtires Independentes, Tailandia ? Para ? Brasil".

77. High Conservation Value (HCV) management and monitoring plans for all estates planted since January 2015?

[Externally verified] A summary is available for one HCV and recommendations are available for four HCVs.

78. Commitment to only use licensed High Conservation Value (HCV) assessors accredited by the HCV Resource Network's Assessor Licensing Scheme (ALS)?

The company makes this commitment through the RSPO Principles and Criteria 2018. Full points have therefore been awarded on the basis of the company's RSPO-certified landbank (100%). The company also reports its own commitment to only use licensed High Conservation Value (HCV) assessors accredited by the HCV Resource Network's Assessor Licensing Scheme (ALS).

79. Commitment to only use licensed High Conservation Value (HCV) assessors accredited by the HCV Resource Network's Assessor Licensing Scheme (ALS) applies to all suppliers?

The company commits all suppliers to only use licensed HCV assessors accredited by the HCV Resource Network's ALS.

80. Satisfactory review of all High Conservation Value (HCV) assessments undertaken since January 2015 by the HCV ALS Quality Panel?

[Externally verified] Six HCV and HCV-HCS assessments of the company are deemed as satisfactory. An integrated HCV-HCS assessment of 'Business/Family Palm Oil Producers' reflects the status as 'on track'.

81. Commitment to the High Carbon Stock (HCS) Approach?

The company makes this commitment through the RSPO Principles and Criteria 2018. Full points have therefore been awarded on the basis of the company's RSPO-certified landbank (100%).

82. Commitment to the High Carbon Stock (HCS) Approach applies to all suppliers?

The company commits all suppliers to apply the HCS Approach, as defined by the HCS Approach Toolkit.

83. High Carbon Stock (HCS) assessments available?

[Externally verified] HCS-HCV integrated assessment of 'Agropalma - Outgrowers and Smallholders' is available. HCV-HCS assessment of 'Business/Family Palm Oil Producers' is still on track.

84. Peer review of all High Carbon Stock (HCS) assessments undertaken since April 2015 by the HCSA Quality Assurance Process?

85. Commitment to conduct social and environmental impact assessments (SEIAs)?

The company makes this commitment through the RSPO Principles and Criteria 2018. Full points have therefore been awarded on the basis of the company's RSPO-certified landbank (100%).

86. Commitment to conduct social and environmental impact assessments (SEIAs) applies to all suppliers?

The company commits all suppliers to conduct social and environmental impact assessments.

87. Social and environmental impact assessments (SEIAs) available, and associated management and monitoring plans?

[Externally verified] There is one summary of SEIA management and planning for smallholders: Summary of HCV/SEIA Management and Planning for Arauai and Calmaria II Smallholder Communities.

88. Commitment to no planting on peat of any depth?

The company makes this commitment through the RSPO Principles and Criteria 2018. Full points have therefore been awarded on the basis of the company's RSPO-certified landbank (100%). The company also reports its own commitment to no planting on peat of any depth.

89. Commitment to no planting on peat of any depth applies to all suppliers?

The company commits all suppliers to no planting on peat of any depth.

90. Landbank or planted area on peat (ha)?

0 (0%) - The company's POIG verification report 2021 mentions having no peat landbank.

91. Implementation of commitment to no planting on peat of any depth?

This indicator is disabled as the company does not have any landbank on peat.

92. Commitment to best management practices for soils and peat?

The company makes this commitment through the RSPO Principles and Criteria 2018. Full points have therefore been awarded on the basis of the company's RSPO-certified landbank (100%). The company also confirms to have no landbank on peat and commits to BMPs for soil.

93. Commitment to best management practices for soils and peat applies to all suppliers?

The company only commits its suppliers to BMPs for soil.

94. Evidence of best management practices for soils and peat?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank.

95. Commitment to zero burning?

The company makes this commitment through the RSPO Principles and Criteria 2018. Full points have therefore been awarded on the basis of the company's RSPO-certified landbank (100%). The company also reports its own commitment to no burning.

96. Commitment to zero burning applies to all suppliers?

The company commits all suppliers to no burning.

97. Evidence of fire monitoring and management?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company also mentions having trained firefighters, equipment, tools, vehicles and heavy machinery used in firefighting. In addition to the local visual identification of fire outbreaks, the company also has an alert service provided by RSPO and WRI (FireWatch). Whenever a fire outbreak is identified, the Emergency Action plan (EAP) is triggered and the company allocates the required resources to put it out.

98. Details/number of hotspots/fires in company estates?

In 2020, the company recorded 2 hotspots and 0 fires within its farms.

99. Details/number of hotspots/fires within surrounding landscape/smallholders?

4 - In 2020, four fires were recorded in surrounding areas of the company.

100. Time-bound commitment to reduce greenhouse gas (GHG) emissions intensity?

The company commits to reduce GHG emissions intensity by 60% by the year 2027.

101. GHG emissions intensity?

The company reports the GHG emission intensity in 2021 for PKO as 1.66 MT CO2eq/MT of PK and for CPK as 1.65 MT CO2eq/MT of CPO.

102. GHG emissions from land use change?

In 2020, 522,996.19 tons of CO2eq were recorded for historical land use change.

103. Progress towards commitment to reduce GHG emissions intensity?

The company reports GHG emissions intensity for 2016-2019 but it is not clearly improving.

104. Methodology used to calculate GHG emissions?

The RSPO requires companies to assess their GHG emissions through the Palm GHG calculator. Full points have therefore been awarded on the basis of the company's RSPO-certified landbank (100%). The company's own reporting also mentions using the RSPO PalmGHG Calculator to measure its carbon footprint.

105. Percentage of mills with methane capture (100%)?

The company states to install methane capture faciltites in four of its total five mills by 2023. No mills currently have methane capture.

106. Time-bound commitment to improve water use intensity?

The company had a target to achieve less than 1m³ of water used per ton of FFB processed by 2021. This target has been met.

107. Water use intensity?

1.4 - The company reports the water use intensity for all its plants in 2021 as 1.40 m3 of water per ton of CFF.

108. Progress towards commitment on water use intensity?

The company reports water use intensity has decreased from 2017-2021 despite a slight increase in 2020.

109. Time-bound commitment to improve water quality (BOD and COD)?

The company has met its commitment to re-use 100% of its effluent and not discharge any effluent into the water bodies in 2021.

110. Progress towards commitment on water quality (BOD and COD)?

The company reuses 100% of its effluent and does not discharge any into the water bodies as of 2021.

111. Treatment of palm oil mill effluent (POME)?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank.

112. Treatment of palm oil refinery effluent (PORE)?

The company reports that it treats palm oil refinery effluent, however this information is not externally verified.

113. Commitment to protect natural waterways through buffer zones?

The company makes this commitment through the RSPO Principles and Criteria 2018. Full points have therefore been awarded on the basis of the company's RSPO-certified landbank (100%).

114. Implementation of commitment to protect natural waterways through buffer zones?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank.

115. Commitment to minimise the use of chemicals, including pesticides and chemical fertilisers?

The company makes this commitment through the RSPO Principles and Criteria 2018. Full points have therefore been awarded on the basis of the company's RSPO-certified landbank (100%).

116. Commitment to minimise the use of chemicals, including pesticides and chemical fertilisers, applies to all suppliers?

The company commits all suppliers to minimise the use of chemical fertilisers and pesticides.

117. Commitment to no use of paraquat?

The company makes this commitment through the RSPO Principles and Criteria 2018. Full points have therefore been awarded on the basis of the company's RSPO-certified landbank (100%).

118. Commitment to no use of paraquat applies to all suppliers?

The company commits all suppliers to not use paraquat.

119. Commitment to no use of World Health Organisation (WHO) Class 1A and 1B pesticides?

The company makes this commitment through the RSPO Principles and Criteria 2018. Full points have therefore been awarded on the basis of the company's RSPO-certified landbank (100%). The company also reports its own commitment to no use of World Health Organisation (WHO) Class 1A and 1B pesticides.

120. Commitment to no use of World Health Organisation (WHO) Class 1A and 1B pesticides applies to all suppliers?

The company commits all suppliers to not use World Health Organisation (WHO) Class 1A and 1B pesticides.

121. Commitment to no use of chemicals listed under the Stockholm Convention and Rotterdam Convention?

The company makes this commitment through the RSPO Principles and Criteria 2018. Full points have therefore been awarded on the basis of the company's RSPO-certified landbank (100%). The company also reports its own commitment to no use of chemicals listed under the Stockholm Convention and Rotterdam Convention.

122. Commitment to no use of chemicals listed under the Stockholm Convention and Rotterdam Convention applies to all suppliers?

The company commits suppliers to not use Stockholm and Rotterdam Convention chemicals.

123. Chemical usage per ha or list of chemicals used?

The company's POIG report mentions that there is no use of prohibited pesticides. The only agrochemical used is glyphosate as a herbicide. Data as of 2020.

124. Implementation of commitment to minimise inorganic fertiliser use?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank.

125. Integrated Pest Management (IPM) approach?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company also reports using the IPM approach.

126. Waste management system in place to avoid negative impacts?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank.

127. Commitment to human rights?

The company makes this commitment through the RSPO Principles and Criteria 2018. Full points have therefore been awarded on the basis of the company's RSPO-certified landbank (100%). The company also reports its own commitment to the UN Declaration on Human Rights.

128. Commitment to human rights applies to all suppliers?

The company commits suppliers to the Universal Declaration of Human Rights.

129. Progress on human rights commitment?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company also reports its own progress on human rights, however, the information is from 2019.

130. Commitment to respect indigenous and local communities' rights?

The company makes this commitment through the RSPO Principles and Criteria 2018. Full points have therefore been awarded on the basis of the company's RSPO-certified landbank (100%). The company also reports its own commitment to the UN Declaration on the Rights of Indigenous Peoples.

131. Commitment to indigenous and local communities' rights applies to all suppliers?

The company commits suppliers to the UN Declaration on the Rights of Indigenous Peoples.

132. Commitment to respect legal and customary land tenure rights?

The company makes this commitment through the RSPO Principles and Criteria 2018. Full points have therefore been awarded on the basis of the company's RSPO-certified landbank (100%). The company also reports its own commitment to respect legal and traditional land tenure rights.

133. Commitment to respect legal and customary land rights applies to all suppliers?

The company commits suppliers to respect legal and traditional land tenure rights.

134. Commitment to free, prior and informed consent (FPIC)?

The company makes this commitment through the RSPO Principles and Criteria 2018. Full points have therefore been awarded on the basis of the company's RSPO-certified landbank (100%). The company also reports its own commitment to free, prior and informed consent (FPIC).

135. Commitment to free, prior and informed consent (FPIC) applies to all suppliers?

The company commits all suppliers to respect FPIC.

136. Details of free, prior and informed consent (FPIC) process available?

The RSPO Principles and Criteria 2018 contain guidance and requirements on the process to conduct free, prior and informed consent (FPIC). Full points have therefore been awarded on the basis of the company's RSPO-certified landbank (100%).

137. Examples of local stakeholder engagement to prevent conflicts?

[Externally verified] The company regularly visits to suppliers and allows them to voice concerns, it has a team responsible for stakeholder engagement and also conducts participatory mapping. Information is externally verified in RSPO and POIG public summary reports.

138. Details of process for addressing land conflicts available?

The RSPO Principles and Criteria 2018 contain requirements for addressing land conflicts. Full points have therefore been awarded on the basis of the company's RSPO-certified landbank (100%).

139. Supports the inclusion of women across palm oil operations, including addressing barriers faced?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company also has a commitment to increase the participation of women in "several areas of the company" and reports that mechanisation has reduced the roles of women in plantations so the company begun a program to train 120 women harvesters. However, the own reporting is from 2019.

140. Commitment to mitigate impacts on food security?

The company makes this commitment through the RSPO Principles and Criteria 2018. Full points have therefore been awarded on the basis of the company's RSPO-certified landbank (100%).

141. Progress on commitment to mitigate impacts on food security?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank.

142. Commitment to provide essential community services and facilities?

The company makes this commitment through the RSPO Principles and Criteria 2018. Full points have therefore been awarded on the basis of the company's RSPO-certified landbank (100%). The company also reports its own commitment to providing essential community services and facilities.

143. Progress on commitment to provide essential community services and facilities?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company also reports a few pieces of evidence of the services provided to the community.

144. Commitment to provide business/work opportunities for local communities?

The company makes this commitment through the RSPO Principles and Criteria 2018. Full points have therefore been awarded on the basis of the company's RSPO-certified landbank (100%).

145. Commitment to Fundamental ILO Conventions or Free and Fair Labour Principles?

The company makes this commitment through the RSPO Principles and Criteria 2018. Full points have therefore been awarded on the basis of the company's RSPO-certified landbank (100%). The company also reports its own commitment to the Declaration on Fundamental Principles and Rights at Work and all Core ILO Conventions.

146. Commitment to Fundamental ILO Conventions or Free and Fair Labour Principles applies to all suppliers?

The company commits all suppliers to the ILO's Declaration on Fundamental Principles and Rights at Work.

147. Progress on commitment to respect all workers' rights?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank.

148. Commitment to eliminate gender related discrimination with regards to employment?

The company makes this commitment through the RSPO Principles and Criteria 2018. Full points have therefore been awarded on the basis of the company's RSPO-certified landbank (100%). The company also reports its own commitment to eliminating gender-related discrimination with regard to employment.

149. Commitment to eliminate gender related discrimination with regards to employment applies to all suppliers?

The company commits all suppliers to prevent employment-related discrimination based on gender.

150. Progress on commitment to eliminate gender related discrimination with regards to employment?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company also states it has robust policies and reporting systems in response to the sexual harassment of female employees. However, this information is from 2019 and is now over two years old.

151. Percentage or number of temporary employees?

This indicator is disabled as the company has no temporary employees.

152. Percentage or number of women employees?

18.5% - The company reports that 18.5% of employees are female.

153. Commitment to pay a Decent Living wage?

The company makes this commitment through the RSPO Principles and Criteria 2018. Full points have therefore been awarded on the basis of the company's RSPO-certified landbank (100%). The company also reports its own commitment to providing remuneration compatible with living wage guidelines.

154. Commitment to pay a Decent Living wage applies to all suppliers?

The company commits all suppliers to provide remuneration compatible with living wage guidelines, allowing basic needs satisfaction and improving of the life quality of employees.

155. Progress on commitment to pay a Decent Living wage?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company's own reporting from 2019 details the calculation for DLW, however, this information is now over two years old.

156. Reporting of salary by gender?

The company reports that the salary ratio of men to women is 1 to 1.

157. Commitment to address occupational health and safety?

The company makes this commitment through the RSPO Principles and Criteria 2018. Full points have therefore been awarded on the basis of the company's RSPO-certified landbank (100%). The company also reports its own commitment to addressing occupational health and safety.

158. Commitment to address occupational health and safety applies to all suppliers?

The company commits all suppliers to address health and safety at work for all workers.

159. Provision of personal protective equipment and related training?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank.

160. Time lost due to work-based injuries?

0.5 - The lost time accident rate (per 200,000 working hours) of the company was 0.5 in 2021.

161. Number of fatalities as a result of work-based accidents?

0 - The company reported 0 fatalities in 2021.

162. Commitment to support smallholders?

The company makes this commitment through the RSPO Principles and Criteria 2018. Full points have therefore been awarded on the basis of the company's RSPO-certified landbank (100%). The company also reports its own commitment to supporting the family farmers' inclusion.

163. Programme to support scheme smallholders?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company also reports having supported Family Farming Program since 2002. As of 2020, the project comprises 202 small farming families with approximately 6 to 10 hectares of palms. The company provides the seedlings, fertilizers, tools and protection equipment at a nonprofit price, provides technical assistance and guarantees the purchase of all products for market price.

164. Percentage of scheme smallholders involved in programme?

[Externally verified] 203 (100%) - The company supports 203 (100%) family farmers. This information is also externally verified by POIG.

165. Programme to support independent smallholders?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank.

166. Percentage of independent smallholders/outgrowers involved in programme?

[Externally verified] 42 (100%) - The company reports having 42 outgrowers (100%) as of 2020. This information is available in its POIG verification report 2021.

167. Process used to prioritise, assess and/or engage suppliers on compliance with company's policy and/or legal requirements?

The company assesses suppliers quarterly and states that in case of non-compliance with its policies, the contracts will be suspended or terminated within a maximum of two years, depending on the issue.

168. Number or percentage of suppliers assessed and/or engaged on compliance with company's policy and/or legal requirements?

[Externally verified] 100% - The company's POIG report states that all growers are assessed regularly on legal compliance.

169. Suspension or exclusion criteria for suppliers?

The company assesses suppliers quarterly and in case of any issues, contracts will be suspended or terminated within a maximum of two years, depending on the issue. In the cases of deforestation, forced and child labour suppliers are immediately suspended and contracts can be terminated within a month if violations continue.

170. Time-bound action plans (including Key Performance Indicators) for suppliers to be in compliance with palm oil sourcing commitments?

100% of the company's smallholders and outgrowers are RSPO certified, if new suppliers are integrated they need to be certified within 3 years. However, an action plan on how the company will support its suppliers to achieve compliance with its sustainable sourcing policy in cases of non-compliance is not reported.

171. Proportion of direct and indirect supply that comes from palm oil plantations which are compliant with palm oil sourcing policies?

The company reports that 75% of all supply to the company's two refineries comes from palm oil plantations that are compliant with the company's sourcing policies.

172. Time-bound plan to engage with all high risk mills within 3 years?

173. Programme to support high risk mills to become compliant with sourcing policies?

174. Regularly engages with a subset of high risk mills?

175. Procedures in place to assess all own and third party supplying palm oil mills for risk level?

176. Regularly assesses and categorises the risk level of all their own and third party supplying mills?

177. Regularly reports the risk level of all own and third party supplying mills identified in its supply chain?

178. Commitment to ethical conduct and prohibition of corruption?

The company makes this commitment through the RSPO Principles and Criteria 2018. Full points have therefore been awarded on the basis of the company's RSPO-certified landbank (100%). The company also reports its own commitment to ethical conduct and prohibition of corruption.

179. Commitment to ethical conduct and prohibition of corruption applies to all suppliers?

The company commits all suppliers to ethical conduct and the prohibition of corruption.

180. Progress on commitment to ethical conduct and prohibition of corruption?

Points for external verification have been awarded on the basis of the company's RSPO-certified landbank. The company also reports that it is a member of the Businesses Pact for Integrity and Against Corruption, an initiative led by Instituto Ethos, which monitors the policies and the performance of the signatories on an annual basis. However, this information is from 2019 and is now over two years old.

181. Disclosure of the company's management approach to tax and payments to governments?

The company discloses a limited tax strategy and who is responsible for the company's management approach to tax.

182. Whistleblowing procedure?

The RSPO Principles and Criteria 2018 contain guidance and requirements on whistleblowing procedures. Full points have therefore been awarded on the basis of the company's RSPO-certified landbank (100%).

183. Own grievance or complaints system open to all stakeholders?

The company adheres to this criteria through the RSPO Principles and Criteria 2018. Full points have therefore been awarded on the basis of the company's RSPO-certified landbank (100%). The company also has its own grievance procedure which is open to all stakeholders.

184. Details of complaints and grievances disclosed?

Details of grievances for 2021 are published by the company.