By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable and you agree to comply with them.

Please read them carefully as they will apply to your use of this website.

If you do not think they are reasonable and/or you do not wish to comply with them, you must not use this website.



This website is owned and run by the Zoological Society of London (“ZSL”). The information in this website is for information purposes only. SPOTT assessments, rankings and information about producers and traders of palm oil and other commodities have been gathered from information published by those producers and traders. Whilst ZSL endeavours to keep the information on our website up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

The SPOTT tool and the method for ranking companies is further described on the About page. The inclusion of any company within the SPOTT website is not an endorsement or recommendation of any company or product.

ZSL assumes no responsibility for the contents of linked websites. The inclusion of any link should not be taken as endorsement of any kind by ZSL of the linked website or any association with its operators. Further, ZSL has no control over the availability of the linked pages.

Every effort is made to keep the website up and running smoothly. However, ZSL takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Whether you are a consumer or a business user:

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

If you are a business user, we exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it. We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our site; or
  • use of or reliance on any content displayed on our site.

In particular, we will not be liable for:

  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Intellectual Property

SPOTT is a project created and run by ZSL. The intellectual property in the SPOTT website and initiative, including trademarks, brands, logos, drawings, text and images, is owned by ZSL and other intellectual property owners as specified. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

ZSL welcomes research and publications using SPOTT data, provided that full acknowledgement is in made in any material thereby derived. This includes citation including the date on which the data were last accessed. ZSL is also open to collaboration, co-authorship, and/or comment prior to publication.

ZSL (and any identified contributors) must always be acknowledged as the authors of any quoted text. ZSL must always be acknowledged as the creator of SPOTT.  

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Terms of Use

Please note that we amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. We may also update and change our site from time to time or even suspend or withdraw it altogether.

Our site is made available free of charge.

Restricted access

Access to certain areas of this website is restricted. ZSL reserves the right to restrict access to other areas of this website, or indeed this entire website, at ZSL’s discretion. By using this website, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our site. We recommend that you print a copy of these terms for future reference.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

If ZSL provides you with a user account to access restricted areas of this website (i.e. login), you must ensure that the account details and your password are kept confidential and must not disclose it to any third party.

The minimum information that ZSL requires to register you (i.e. signup) is your name, email address and password. ZSL will contact you via the email address provided to confirm your registration or changes to your user account. ZSL may ask you for more optional details about yourself and relating to different services, including the permission to send you news by email. Any information collected will be used in accordance with our ZSL Privacy Policy.

You must be at least 16 years old before registering for a user account.

You agree to notify ZSL immediately if you become aware of any unauthorised use of your password or account identifiers by others.

If you no longer wish to have a user account on this website, you may terminate your account by contacting ZSL via the SPOTT website contact form.


You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

Our site must not be framed on any other site.

We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our site other than that set out above, please contact us via the SPOTT website contact form.

Legal compliance

If you no longer accept these terms of use, or any future modification to these terms of use, you must cease using this website. Continued use of this website indicates your continued acceptance of these terms of use.

If, for any reason, ZSL believes that you have not complied with these terms of use, ZSL may, at our sole discretion, cancel your access to the registration areas of this website immediately and without prior notice.

If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.


Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website more relevant to your interests. We may also share this information with third parties for this purpose.

For more details, please see the ZSL cookie information page on the ZSL website.

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Privacy Policy

ZSL’s Privacy Policy ( sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using this website, you agree to the terms and conditions stated therein.